TJ Chapman Auto LLC

4.2

Hours of Operation

Service
Monday
9:00am–5:00pm
Tuesday
9:00am–5:00pm
Wednesday
9:00am–5:00pm
Thursday
9:00am–5:00pm
Friday
9:00am–5:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
9:00am–6:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–6:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

240 cars available See all Cars

Dealership reviews

4.2
Rating and reviews of TJ Chapman Auto LLC are from Cars.com and DealerRater.com

66 reviews

Smooth transaction!

4.6
by tabby cat on Apr 02, 2018

We found TJ Chapman to be very honest and easy to work with. They disclosed all repairs and we have been happy with the Highlander we purchased. They picked us up from the airport and did not do high pressure sales. We will be purchasing from them again.

Customer service 5.0 Buying process 5.0 Quality of repair 4.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

excellent experience

5.0
by davidG on Dec 12, 2017

We had a very good experience doing business with TJ Chapman. The service was great, Todd even picked us up at the hotel and gave us a lift to the dealership .We bought the car "as is", but when a small problem showed up shortly after we purchased it, they took care of it.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Excellent low-miles vehicle at amazing price!

5.0
by Dave on Aug 16, 2017

I was fortunate to run across the exact vehicle I wanted with very, very low miles. The only potential drawback I could think of buying a branded-title vehicle is resale value, but I plan to keep this one for many years and will definitely buy more vehicles in the future from TJ Chapman because the buying experience was flawless (about an hour total - unheard of!), the price was incredibly low (because he is trying to gain market-share), and the repair work perfect. He was up-front about all repairs and vehicle condition. Strongly recommend.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great car at a great price.

4.8
by Tim W. on Aug 14, 2017

Was looking for a nice car for my teenage son but I didn't want to spend a ton, Chapman auto had the answer. I will deffinatly shop here again.

Customer service 5.0 Buying process 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great quality and unbelievable prices!

5.0
by DavidTX on Aug 12, 2017

Just got a great car for a steal of a price. These guys do great work and help to make the world of online (virtually sight unseen) car buying really easy. I was originally nervous about purchasing a Branded title car, but read the reviews! These guys restore these vehicles to showroom quality! I highly recommend giving them a try and save yourself a load of money!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Excellent deal, even more excellent service

4.8
by grahamfam on Jul 10, 2017

We bought a used (branded title) minivan here in January. Couldn't be more pleased with the van or with the service we were given. TJ was super knowledgeable, informative, and great to work with, and Lori in the office was so patient and kind when we had a snafu with the purchase process that was really inconvenient for them. I recommend them highly--our best vehicle purchase experience to date, and the van has been so awesome these past 6 months. So so happy with our experience here.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Acura TLX

5.0
by Slavik on Jun 21, 2017

I had a great buying experience with TJ Chapman Auto LLC, not only that I found a best deal on my 2015 Acura TLX, they did pick me up at the airport, as well offered air ticket reimbursement, clear, honest knowledgeable sales personal, they definitely earn another happy customer, for my next car, they are my the first choice, thanks TJ Chapman.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Acura TLX

5.0
by Yaroslav on Jun 21, 2017

Can't be happier with the purchase experience, with TJ Chapman Auto LLC, the whole baying process was honest, clear, knowledgeable, they pick me up at the airport, offered air ticket reimbursement, TJ Chapman definitely earn 5 star, as well my business in the future, next car purchase will start at TJ Chapman, thanks guys.....

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

I TJ and his Mom!

5.0
by Tirso Serrano Torres on Jun 17, 2017

I would like to recommend this dealership 100%. I was there only a couple of times and the service I received was great. I was looking for a Toyota Highlander and TJ Chapman Auto had two of them! I like so much the way we did business. TJ and his Mom have a great relationship that reminds me of mine with my own Mother. On my second visit TJ was on the phone with another customer so I dealt with his Mom Lori. I knew she would backed up what T J and I had talked. Lori and I exchanged phone calls and messages to get details taken care of. I am a happy customer all the way.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

TJ Chapman Auto is the epitome of honest business!

5.0
by Matt M on Jun 06, 2017

Let me preface this by saying I did not know anyone or anything about TJ Chapman Auto when starting my search. I was searching used Jeeps and stumbled upon them, and like I did with at least a dozen other dealers, I sent an inquiry message about a Jeep they had. Pretty much every dealer wrote me back in a timely manner, but I noticed 99% of the responses were either 3 word replies as though they "couldn't be bothered to write more", or it was a longer response that seemed to be a generic copy-and-paste message that they send to every inquiry but with my name filled in. With TJA, I got a PERSONAL response addressing in detail the information I had requested. And every timely communication from there on was the same: informational, kind, no-pressure, and personal. The Jeep I was looking at was a salvage/rebuild. If you're reading this, you may feel the same way I did, which is to stay away from a salvaged vehicle like the plague because god only knows if you're walking headlong into a Money-pit. But listen to me, the transparency that TJA provides is absolutely out of this world amazing. Where other dealers that had salvaged vehicles would skirt around my questions (or eventually stop responding to my questions altogether), TJA was the total opposite. They told me EVERYTHING about the nature of the salvage, what was rebuilt, HOW it was rebuilt, and answered EVERY question I had about both the mechanical and body of the Jeep. I went so far as to find TJ himself on Facebook (not just the business page but his personal one), which he accepted, and what I learned was he is a family guy, his mother works at the dealership and actually picked me up from the airport (I flew in from CA, a flight THEY paid for! and will cover up to $500), and she was the SWEETEST woman on the planet. As a man who loves his own Mama to the ends of the earth myself, this speaks volumes to me about the integrity of TJ as a PERSON first, which only translates to his business and how he treats customers. I bought the Jeep without an inkling of concern. It's gorgeous and the work they did on it is out of this world. And talk about the ultimate test-drive? I then drove it all the way back to Southern California where I live, TEN HOURS. And it was a blast! I've never had such a great experience from initial inquiry to purchase when buying a vehicle, and I've had both good and bad experiences in the past. This not only smoked the bad experiences, but smoked the GOOD ones too! Absolutely exceptional beyond measure. I'm serious. I rarely write reviews for ANYTHING, and if I ever do, it's for exceptionally good or bad service. And I've certainly never written one this long! But they deserve it. I'm literally telling anyone I know that is in the market for a vehicle to give TJ Chapman Auto a fair shot. They are, in my humble opinion, what America is all about. Not huge corporations sh*tting all over smaller business and ripping off us consumers. It's about honesty, fairness, caring about the customer, and total transparency. TJA offers all of those traits and more. My Jeep is killer. And the deal I got on it just DESTROYED any other offer I could find, and trust me, I looked around for a LONG time. Whenever we are looking again for a new vehicle, I'm heading to TJA first. To TJ, Lori, and James, I thank you for such a great experience and for everything your company stands for. You're a rare gem in an ocean of shady business practices. Please please PLEASE stay that way. Cheers, Matt

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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