Tim Short Chrysler Dodge Jeep RAM

4.1

Hours of Operation

Service
Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

355 cars available See all Cars

Dealership reviews

4.1
Rating and reviews of Tim Short Chrysler Dodge Jeep RAM are from Cars.com and DealerRater.com

205 reviews

Shady False Advertising

1.0
by ArlieLay on May 16, 2022

This review isn’t about the customer service I received or the individuals I interacted with, because they were both amazing. Jennifer Williams (salesperson) Mitch Elliott (Sales Mgr) both were great to work with. I also want to acknowledge that a lot of what I am going to say actually falls at my feet directly. A week ago I found a truck that I was very interested in purchasing on the Tim Short Middlesboro website. Come to find out, the truck was actually on the Lexington dealerships lot, some reason the two share the same website inventory. I talked to Jennifer and her and Mitch got the process going and had the truck brought to Middlesboro. I test drove it. Did the paperwork, signed, sealed, and delivered. After getting the truck home, I start to notice that some of the options/features that Tim Short advertised the truck having, wasn’t actually on the truck. The more I looked at the advertisement and checking the truck, the more and more false advertising items started to pile up. I should have caught these before during the road test and whatever, I accept that. I just want to spread this information about how I made the mistake thinking the Tim Short dealerships would have more integrity then using misleading or flat out lies to sell a vehicle. If this review process will allow it, I will post a screenshot of the advertisement and everything you see that is highlighted, are the lies and false advertisements. If you do use this dealership, I highly recommend 3 things. 1.) ask for Jenn 2.) ask Jenn if Mitch can work the deal 3.) go through line by line, feature by feature that it’s advertised having.

Customer service 5.0 Buying process 5.0 Quality of repair 3.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Will not be back.

1.0
by Larra williams on Apr 10, 2022

Unfortunately after buying 2 cars prior with the dealership I will not return. The lies and deceit crossed the line with the values of a vehicle. Always saying it’s the market. The market does not change in 24 hour. If you must by From them be prepared for being scammed during the process.

Buying process 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Unfortunately after buying 2 cars prior with the

1.0
by L on Apr 09, 2022

Unfortunately after buying 2 cars prior with the dealership I will not return. The lies and deceit crossed the line with the values of a vehicle and work being completed for warranty. Always saying it’s the market. The market does not change in 24 hour. If you must by From them be prepared for being scammed during the process.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Great Service

5.0
by David Hamm on Apr 08, 2022

Had my Dodge Challenger ScatPack built and shipped here. I was able to get my car immediately the day of delivery and the service was outstanding!👍🏻

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great car buying experience

5.0
by K. Chaney on Apr 08, 2022

It’s Always professional and great experience! Very Quick sales process! We have made several purchases at Tim short Middlesboro and always get the same experience.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

They went the extra mile for me.

5.0
by MHS on Mar 23, 2022

As an out of town buyer I really appreciated the communication and extra effort the sales staff made to get the vehicle in transit that I was looking for onto the lot and finally delivered to me where I could pick it up.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great service

5.0
by Cassidy Coker on Mar 23, 2022

Helped me find me dream car and within my budget!! they went above and beyond to do everything they could to help me! Definitely will be back!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Quick and Easy Purchase

5.0
by Hobbiest Collector on Mar 19, 2022

Quick, Easy, Great Deal on an Extremely Nice Vehicle. A repeat customer with Wilkie Saylor and will work with him again for any future vehicle needs!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great local dealership

5.0
by Phillip Akers on Mar 15, 2022

No pressure shopping at it’s best. They worked with me on the financing that best suit my needs, Great dealership and local for me also

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great friend Brandon Boggs help us find exactly what we

5.0
by Sherryshair on Mar 11, 2022

Great friend Brandon Boggs help us find exactly what we wanted. Thanks again for all your help and making it a great day

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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