The Sharpest Rides

I dropped off my 2006 ram 2500 with them for several things being wrong with it. First off they said it would be a week. They had to change the power steering pump and the ujoints, both of which are things that I could have done in less than a half days work. I didn’t get my truck back for two weeks. When I dropped off my truck I had told them and wrote down initially that I needed the power steering pump when they removed it because it was less than a week old and I just bought it from advanced auto. Well they ended up using it as a core and got 30. Bucks off on it for doing so… I paid well over 100. For it less than a week prior and it was faulty. When they told me that they did this, the manager that day told me he would get in touch with advanced and get me a credit for it… I even handed him my receipt and he said he would be in touch with me. 3 months later and I remembered this and never got any phone calls or anything regarding the pump… so I called them and the manager today told me that there was nothing they could do about it. They didn’t do anything that they said they would… I had to close shop for 2 weeks down time without a vehicle on a half a day job… why didn’t they just have me bring my truck in when they had a lift available for that day instead of holding my truck and waiting for a lift to come available… ? So far no good with my thoughts and feelings on the way they do business and how poorly the manager handled speaking to me regarding the issue. He acted like I shouldn’t be upset about losing over a 100 bucks on this… like it’s pocket change or something. I’m a single mother of a young child and sorry if I can’t afford to take losses like that.

French was great! I came in to look at a car I’d seen on Craigslist—he really took time to get to know what I was looking for. We looked at several different cars but ultimately he found me a real steal—a car that wasn’t even yet on the lot and was a great price and newer than I’d hoped possible with my budget. Even in this tough market, I got my dream car and could afford it!

Nice job to Roger and Brian. They were professional and friendly. Thank you for all

Bought a 2011 WRX still haven’t gotten it back said it needed one thing after another. Got 2 “faulty” motors. Still haven’t gotten the car back and it’s been 5 months maybe more I lost count.

I bought a vehicle from the sharpest rides and I've had to take the vehicle many times to be serviced within the first year. The Extended warranty company has not been very supportive. There is no reason why I should buy a vehicle and have to have it serviced for extremely serious issues within 1 year of buying the vehicle. I am disappointed and will not be buying another vehicle from this company. The gentleman that sold me the vehicle was nice a pleasant but now I believe it was all a game.

They do not live up to all the advertisements and do not take care of their customers. My vehicle purchase here was by far the worst experience I have had. If I could go back in time I would avoid the shapest rides.

French was an awesome! Will come back just for him

Daniel was extremely helpful, knowledgeable & informative. He absolutely made us feel more confident & comfortable with our purchase. After being moved thru 3 salesman, Daniel was the way to end our experience!! 👍🏼

Very helpful, clean and organized. Were willing to work with us and got me in the car I wanted for a good price. All around great experience.

Had a front wheel bearing replaced on our 2016 ram 2500, to start with they replaced the wrong side, paid $100 deductible to get it back with the same problem and was there for more than 3 weeks for 2 hours of work??!! Truck also would've drive right I mean really bad, got only a few miles from the repair shop and my wheel came off on the highway, they didn't tighten the lugs nuts none of them, this could have got my wife or me killed, most incompetent mechanics I've ever seen ever.