Texas Direct Auto

4.5

Hours of Operation

Sales
Monday
10:00am–6:00pm
Tuesday
10:00am–6:00pm
Wednesday
10:00am–6:00pm
Thursday
10:00am–6:00pm
Friday
10:00am–6:00pm
Saturday
10:00am–6:00pm
Sunday
Closed

Cars on the lot

0 cars available
See all Cars

Dealership reviews

4.5
Rating and reviews of Texas Direct Auto are from Cars.com and DealerRater.com

2135 reviews

We got a very good price on our merceds Benz and we are...

5.0
by Moe on Nov 21, 2021

We got a very good price on our merceds Benz and we are happy with our car

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Terrible Vroom experience thus far...

2.0
by Robert Finkle on Nov 20, 2021

So far, I've waited on the phone for over 2 hours each time simply to confirm a 62k cash wire transfer to vroom, only to be still in the dark as to whether or not the $ was received. So far, I'd say 3 of 6 people that I've spoken to were insulting, couldn't wait to get off the phone, and honestly, downright rude. I'll update for informational purposes as the process continues.

Customer service 1.0 Buying process 2.0 Quality of repair 2.0 Overall facilities 4.0 Overall experience 2.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Robert, thanks for taking the time to express your honest concerns. We are disappointed to hear we left you feeling this way and we would appreciate the chance to discuss this matter further. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. If you would like to share anything additional regarding your experience, please don't hesitate to reach out to us at: feedback@vroom.com. - Vroom Team

Dereck assisted me in test driving two cars. He was so...

5.0
by reynoldscarol07 on Nov 20, 2021

Dereck assisted me in test driving two cars. He was so helpful and pleasant. There was absolutely no pressure to buy. The best place to shop for a vehicle. I highly recommend the dealership to friends.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Best buying car experience

5.0
by Michelle manalese on Nov 07, 2021

Just bought red rav4 great experience working w shadi my car salesman and ryan at finace the best buying car experience period michelle and al

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Michelle, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! - Vroom Team

Process in purchasing a vehicle was easy and simple,...

5.0
by cchance5 on Nov 05, 2021

Process in purchasing a vehicle was easy and simple, would definitely recommend to friends and family.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great experience working with Jason B. He ran my...

5.0
by Tyler C on Nov 04, 2021

Great experience working with Jason B. He ran my information and got me my numbers within an hour of sending my info. It took less then a few hours to buy the vehicle after deciding. Couple weeks later, the car arrived and my trade in was taken. Loving the car and it's exactly what I wanted. Whole process was extremely convenient, especially with COVID making life harder.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I have purchased numerous cars from Texas Direct Auto and...

5.0
by beres1 on Nov 01, 2021

I have purchased numerous cars from Texas Direct Auto and have never been disappointed. Great quality. Simple process.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

James & Scott are GREAT! The entire staff made me feel...

5.0
by nymos on Oct 29, 2021

James & Scott are GREAT! The entire staff made me feel home! I wouldn’t have wanted to purchase my car from anywhere else!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great friendly service well organized dealership. The...

5.0
by Link211 on Oct 25, 2021

Great friendly service well organized dealership. The experience was great would highly recommend this dealership

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I bought my last 6 cars from TX Direct Auto and I’ve been...

4.0
by snnstudio on Oct 13, 2021

I bought my last 6 cars from TX Direct Auto and I’ve been very happy with their service

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.
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