Texas Direct Auto

4.5

Hours of Operation

Sales
Monday
10:00am–6:00pm
Tuesday
10:00am–6:00pm
Wednesday
10:00am–6:00pm
Thursday
10:00am–6:00pm
Friday
10:00am–6:00pm
Saturday
10:00am–6:00pm
Sunday
Closed

Cars on the lot

0 cars available
See all Cars

Dealership reviews

4.5
Rating and reviews of Texas Direct Auto are from Cars.com and DealerRater.com

2135 reviews

No Hassle, No long waiting, great customer service... the...

5.0
by Floresgloves on Dec 12, 2021

No Hassle, No long waiting, great customer service... the fast food of car dealerships. I was in and out within 40 minutes and drove from Austin. This is my second vehicle and will purchase my next one here....

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great experience with J.P.This was my second...

5.0
by Juicepena45 on Dec 10, 2021

Great experience with J.P. This was my second purchase Will recommend all my family and friends in the market for a used vehicle

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Fast and friendly service. Easy to trade and buy clean...

5.0
by petefonseca Was on Dec 08, 2021

Fast and friendly service. Easy to trade and buy clean vehicles. Very organized and clean. Very helpful.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great customer service very professional staff definitely...

5.0
by Uriel on Dec 04, 2021

Great customer service very professional staff definitely will buy my next vehicle from them thank you

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

No one call me back about the car I was looking at this...

1.0
by Kenneth Horton on Nov 30, 2021

No one call me back about the car I was looking at this dealership and I forgot all about till you send this review

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Easy and fast buying process, kind and friendly people...

5.0
by Eddiedavila96 on Nov 29, 2021

Easy and fast buying process, kind and friendly people and large inventory whit fair pricing to chose from

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great people great dealership was very fast& got the deal...

5.0
by donaldjones37 on Nov 27, 2021

Great people great dealership was very fast& got the deal I wanted will be coming back

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Good customer service. Quality time and speedy processing...

5.0
by Rajanjoseph on Nov 26, 2021

Good customer service. Quality time and speedy processing and checkout. Will do business with them again and spread the word

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Don't be fooled; TDA is owned by Vroom

1.0
by K.A. on Nov 26, 2021

DO NOT BUY - RUN AWAY AND NEVER LOOK BACK. The car we purchased was misrepresented (it had clearly been in an accident; thank you overspray for being so obvious) despite two alleged inspections. IT WAS A NIGHTMARE TO GET OUR MONEY BACK! We refused the vehicle at delivery and it took a week to get our title back for our trade-in (which we kept), and it's been over two weeks and we are STILL WAITING on our money back. We have to call them every day for updates. Now... stupid us. We thought, well, they still have our money so let's try to negotiate a different car (local, so we could see it first). When we called to inquire about purchasing it, we were told that they don't negotiate and then that MFer HUNG UP ON US WHILE I WAS TALKING. Be smarter than us. DO NOT BUY. DO NOT EVEN CONSIDER BUYING. KEEP SCROLLING. (I am cross posting this to make sure no one gets screwed like we did.)

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello, we're extremely disappointed to hear about your negative experience with us. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. Please reach out to us at feedback@vroom.com when you can so we can address this situation directly. Thank you and have a great day. - Vroom Team

Only 3 words, quick, easy and fair price, I highly...

5.0
by Roberto on Nov 21, 2021

Only 3 words, quick, easy and fair price, I highly recommend this place for sale or buy a car.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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