Hours of Operation
Cars on the lot
I was slightly frustrated with the service department
I was slightly frustrated with the service department because there seemed to be a lapse in communication when I arrived for my appointment. Unfortunately, I don’t live or work in St. Cloud and when the service department fixed my car the first time, they ended up missing something so I ended up coming down an additional time. Mike in the service department made all the difference though and was so polite and respectful. He made sure, despite my frustrating initial experience, that the rest was going to be taken care of. If it hadn’t been for Mike, I don’t think I would come back to Tenvoorde for service.
Hello, Thank you for leaving us this feedback. We are so glad to hear that Mike was able to turn your experience around and make it a positive one! Please don't hesitate to reach out if there's anything additional we can do for you.
Barry is great.
Barry is great. Always has been helpful. Got our Edge fixed when he said he would without any drama. Enjoy working with him.
Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Taylor Wobschall is the best salesman I’ve ever met in
Taylor Wobschall is the best salesman I’ve ever met in the car business. He was kind, courteous, honest and very knowledgeable. He even came in on his day off to finish up my car deal. Tenvoorde Ford St. Cloud, Mn Best dealership with fabulous employees.
Hi, thanks for your praise and kind comments about Taylor! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Thank you !!!!
Nice people to work with nice car and suv they do what
Nice people to work with nice car and suv they do what they can do what they can do to help
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Taylor is super knowledgeable and helpful.
Taylor is super knowledgeable and helpful. I would recommend him if you are looking for a vehicle.
We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely thank you for the positive review, and look forward to seeing you again soon!
They were ready for me when I got there, and they
They were ready for me when I got there, and they completed the work in a timely fashion.
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Friendly and answered all my questions I had for them.
Friendly and answered all my questions I had for them.Even showed and helped me set up an App for your rewards program. I l’ll be back. Thanks again……
Hello, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!
I put $10,000 down on a vehicle and bought $1,200 in
I put $10,000 down on a vehicle and bought $1,200 in accessories and and they couldn’t even take the steps off the truck When I asked multiple times…..also sold me a vehicle with a broken windshield had a big chip in it hiding under the price tag so I didn’t see it until after I bought the vehicle then all the sales person offers to was fill in the chip and not replace the windshield overall disappointing also they would not do anything about the chipper paint I found after the paper work was done so now I’ve put $10,000 down $2,500 for trade in and $1,200 in accessories and all he could do is say he can’t do anything because it’s a used truck that cost $36,000 to be honest because of this salesman I will more then likely never buy from Tenvoorde Ford ever again.
We are sorry for your experience. We did tell you that if the running boards would not come off, we would not torch cut them off. Because we live in Minnesota and the vehicle is 7 model years old, the running boards were rusted underneath, so the bolts would not come off with the high impact drill. We did not notice the chip in the very upper passenger side near the roof of the vehicle, so we did what your insurance would have done, which is fill the chip. Insurance companies do not replace windshields unless the chip is in the drivers line of sight and we follow the same practice. We could have done a better job matching the touch up paint color. If you would like us to either provide you with your own paint or if you want us to reapply the proper color, please reach out to Hayden to schedule that. Again, we apologize for your experience and wish things had gone differently. If you would like to discuss the situation further please contact the general manager David Rodriguez 320-251-0540
I wouldn’t recommend any part of ford even to my worst
I wouldn’t recommend any part of ford even to my worst enemy!! Vehicle always leaves with more problems then originally brought in with.
We truly appreciate your honest feedback. We hope you are willing to give us another chance. Please reach out to Phil Waxon at email@example.com so we can work towards a resolution.
I have the best experience when I visit Tenvoorde Ford.
I have the best experience when I visit Tenvoorde Ford. I have bought two vehicles from them and exceptional service from all departments. Thank you!
Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!