Tenvoorde Ford

Taylor Wobschall is the best salesman I’ve ever met in the car business. He was kind, courteous, honest and very knowledgeable. He even came in on his day off to finish up my car deal. Tenvoorde Ford St. Cloud, Mn Best dealership with fabulous employees.

Dealer Responses

Hi, thanks for your praise and kind comments about Taylor! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Thank you !!!!

Nice people to work with nice car and suv they do what they can do what they can do to help

Dealer Responses

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Taylor is super knowledgeable and helpful. I would recommend him if you are looking for a vehicle.

Dealer Responses

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely thank you for the positive review, and look forward to seeing you again soon!

They were ready for me when I got there, and they completed the work in a timely fashion.

Dealer Responses

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Friendly and answered all my questions I had for them.Even showed and helped me set up an App for your rewards program. I l’ll be back. Thanks again……

Dealer Responses

Hello, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

I put $10,000 down on a vehicle and bought $1,200 in accessories and and they couldn’t even take the steps off the truck When I asked multiple times…..also sold me a vehicle with a broken windshield had a big chip in it hiding under the price tag so I didn’t see it until after I bought the vehicle then all the sales person offers to was fill in the chip and not replace the windshield overall disappointing also they would not do anything about the chipper paint I found after the paper work was done so now I’ve put $10,000 down $2,500 for trade in and $1,200 in accessories and all he could do is say he can’t do anything because it’s a used truck that cost $36,000 to be honest because of this salesman I will more then likely never buy from Tenvoorde Ford ever again.

Dealer Responses

We are sorry for your experience. We did tell you that if the running boards would not come off, we would not torch cut them off. Because we live in Minnesota and the vehicle is 7 model years old, the running boards were rusted underneath, so the bolts would not come off with the high impact drill. We did not notice the chip in the very upper passenger side near the roof of the vehicle, so we did what your insurance would have done, which is fill the chip. Insurance companies do not replace windshields unless the chip is in the drivers line of sight and we follow the same practice. We could have done a better job matching the touch up paint color. If you would like us to either provide you with your own paint or if you want us to reapply the proper color, please reach out to Hayden to schedule that. Again, we apologize for your experience and wish things had gone differently. If you would like to discuss the situation further please contact the general manager David Rodriguez 320-251-0540

I wouldn’t recommend any part of ford even to my worst enemy!! Vehicle always leaves with more problems then originally brought in with.

Dealer Responses

We truly appreciate your honest feedback. We hope you are willing to give us another chance. Please reach out to Phil Waxon at pwaxon@tenvoordeford.com so we can work towards a resolution.

Communication between who was servicing my car and myself was spotty at best, problems arose that were not predicted, and I didn't have access to my car for over a week, and the majority of that week, I had to contact the shop to see if the car was done. It wasn't until 2 days after they were scheduled to be done did I finally get a hold of the employee in charge of my car, and he told me that my vehicle had been ready for a couple hours and was waiting for me to pick up. This may be a one-time-thing, but I will not be returning to Tenvoorde for any servicing my car needs.

Dealer Responses

Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please contact Phil Waxon at pwaxon@tenvoordeford.com so we can work with you to make this right.

I have the best experience when I visit Tenvoorde Ford. I have bought two vehicles from them and exceptional service from all departments. Thank you!

Dealer Responses

Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

I’ve bought plenty of vehicles from Tenvoorde and everything went smooth and efficient. Great people! Great place!

Dealer Responses

Thank you for choosing Tenvoorde Ford as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!