Tenvoorde Ford

4.6

Hours of Operation

Service
Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
8:00am–8:00pm
Tuesday
8:00am–8:00pm
Wednesday
8:00am–8:00pm
Thursday
8:00am–8:00pm
Friday
8:00am–6:00pm
Saturday
8:30am–5:00pm
Sunday
Closed

Sales Team

Mike Asperheim headshot

Mike Asperheim

Service Advisor 4.6 (276 Reviews)
Barry Jensen headshot

Barry Jensen

Service Advisor 4.8 (221 Reviews)
Dealer Experience 12 years
Dealership Experience 6 years
Russ Hoeschen headshot

Russ Hoeschen

Quick Lane Service Advisor 4.7 (160 Reviews)

Cars on the lot

161 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Tenvoorde Ford are from Cars.com and DealerRater.com

2011 reviews

No clear place to pick up car.

3.0
by SHANNON162003 on Jun 08, 2022

No clear place to pick up car. No one at Service window. Was texted aname/number to contact with questions and updates but they were never available. Terrible communication.

Customer service 1.0 Overall experience 3.0 Does not recommend this dealer.
Dealer Responses

We appreciate you bringing this experience to our attention. If you are willing, please contact Phil Waxon at pwaxon@tenvoordeford.com so we can work towards a resolution. We look forward to hearing from you.

Always find hidden problems just too over change me.

1.0
by brentolander on Jun 04, 2022

Always find hidden problems just too over change me. It's never covered on the warranty. xxxx poor service, I'm selling the truck for a RAM. Goodbye Ford, Stop emailing me

Customer service 4.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Thank you for taking the time to leave us your honest feedback. We hope you are willing to give us another chance. Please reach out to Phil Waxon at pwaxon@tenvoordeford.com so we can work towards a resolution.

Very satisfied overall- but wish they would have reset

4.0
by BOSSMAREMN on Jun 01, 2022

Very satisfied overall- but wish they would have reset the oil change indicator for me instead of me having to figure it out. I keep getting oil change required message and we just had it done!

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Thank you for your honest feedback. We are glad to hear that you are satisfied with your visit. Please don't hesitate to stop by or give us a call if there is anything else we can do for you.

Taylor Wobschall is the best salesman I’ve ever met in

5.0
by Bobby2022 on May 27, 2022

Taylor Wobschall is the best salesman I’ve ever met in the car business. He was kind, courteous, honest and very knowledgeable. He even came in on his day off to finish up my car deal. Tenvoorde Ford St. Cloud, Mn Best dealership with fabulous employees.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, thanks for your praise and kind comments about Taylor! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Thank you !!!!

I was slightly frustrated with the service department

4.0
by cb13 on May 27, 2022

I was slightly frustrated with the service department because there seemed to be a lapse in communication when I arrived for my appointment. Unfortunately, I don’t live or work in St. Cloud and when the service department fixed my car the first time, they ended up missing something so I ended up coming down an additional time. Mike in the service department made all the difference though and was so polite and respectful. He made sure, despite my frustrating initial experience, that the rest was going to be taken care of. If it hadn’t been for Mike, I don’t think I would come back to Tenvoorde for service.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Hello, Thank you for leaving us this feedback. We are so glad to hear that Mike was able to turn your experience around and make it a positive one! Please don't hesitate to reach out if there's anything additional we can do for you.

Barry is great.

5.0
by Mustangkev on May 27, 2022

Barry is great. Always has been helpful. Got our Edge fixed when he said he would without any drama. Enjoy working with him.

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.

They were ready for me when I got there, and they

5.0
by Redbudbison on May 25, 2022

They were ready for me when I got there, and they completed the work in a timely fashion.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Friendly and answered all my questions I had for them.

5.0
by gcspoden on May 25, 2022

Friendly and answered all my questions I had for them.Even showed and helped me set up an App for your rewards program. I l’ll be back. Thanks again……

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

Nice people to work with nice car and suv they do what

5.0
by joecat6969 on May 25, 2022

Nice people to work with nice car and suv they do what they can do what they can do to help

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Taylor is super knowledgeable and helpful.

4.0
by Dgfrein on May 25, 2022

Taylor is super knowledgeable and helpful. I would recommend him if you are looking for a vehicle.

Overall experience 4.0 Does recommend this dealer.
Dealer Responses

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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