Tenvoorde Ford

Dan at tenvoorde was awesome. Great help. Made it easy! Would definitely recommend to my friends

Dealer Responses

Hello, thanks for highlighting Dan who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Worst service ever took 4 times before diagnosed issue correctly. Every time I was calling back because same issue existed within less than 24hrs. Service department has no customer service skills and Never used the words I’m sorry. Don’t follow through on phone calls and tell you it was a busy day. As a customer I’m sorry I don’t care if your busy with other cars after how many times does it take to become a priority. Would never recommend to anyone.

Mike Asperhiem is the guy you want to see in the service department. He is honest, accommodating, informed, willing to work with the mechanics and customer to resolve any questions. He treats customers like family and gets your vehicle in and out on a timely manner. Mike is a mainstay for me at Tenvoordes. The whole service department rocks.

Dealer Responses

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it is important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we are happy to hear that you agree! On behalf of your friends here at Tenvoorde Ford, enjoy that refurbished ride!

Thank you for taking the time to leave us a positive review today! At Tenvoorde Ford, we continually strive for top-notch service. We are glad to hear that you had a great experience with Mike. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

Staff keeps clients well informed, and effectively explains to clients the available options and prices.

Dealer Responses

Hello, we're glad to hear you found our staff knowledgeable and helpful! Thank you for choosing Tenvoorde Ford and we hope to see you again.

I have bought the last 2 vehicle from tenvorde and have had a good experience with them .

Dealer Responses

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Sam was great dealing with on our purchase of our new F150. The process was quick, and the trade in value was top notch.

Dealer Responses

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Barry Jensen is the most wonderful service advisor to work with. He always makes sure my needs are met and will suggest that I might also need an oil change. Barry always offers a shuttle ride and pickup for me. He even goes out of his way to call me before the driver leaves to pick me up so I know that they are on their way.

Dealer Responses

Hi, thanks for your praise and kind comments about Barry! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

they were very helpful and easy to work with it was a good experience by

Dealer Responses

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

We service four family cars and three company cars at Quick Lane for regular service and Tenvoorde Service center for and incidental services. Make sure you ask for Russ H and Mike A because they are exceptional, but have always been delighted on my way out the door!

Dealer Responses

Thanks for your praise and kind comments about our team. We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience! Please don't hesitate to reach out if there's anything additional we can do for you.

As a long time customer, I have noted that the employees are courteous, and efficient. The mechanics are skilled, and qualified for the job! After my appointment, I always feel that my vehicle is safer, as I drive away from Tenvoorde.

Dealer Responses

Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!