Tenvoorde Ford

4.6

Hours of Operation

Service
Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
8:00am–8:00pm
Tuesday
8:00am–8:00pm
Wednesday
8:00am–8:00pm
Thursday
8:00am–8:00pm
Friday
8:00am–6:00pm
Saturday
8:30am–5:00pm
Sunday
Closed

Sales Team

Mike Asperheim headshot

Mike Asperheim

Service Advisor 4.6 (281 Reviews)
Barry Jensen headshot

Barry Jensen

Service Advisor 4.8 (226 Reviews)
Dealer Experience 13 years
Dealership Experience 7 years
Russ Hoeschen headshot

Russ Hoeschen

Quick Lane Service Advisor 4.7 (164 Reviews)

Cars on the lot

147 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Tenvoorde Ford are from Cars.com and DealerRater.com

2025 reviews

Great salesman I had to work with!

5.0
by schuins on Aug 08, 2022

Great salesman I had to work with! Thank you Scott for checking up to make sure I was happy /satisfied with my new Jeep!

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Tenvoorde Ford always provides great service!

5.0
by JMMIKYSKA on Jul 30, 2022

Tenvoorde Ford always provides great service! The staff are always friendly and were able to fix a noise problem I was having with my SUV that no other mechanic had addressed from another auto shop. Now my SUV is running smoothly. Thank you!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

I felt respected.

5.0
by aamybwell on Jul 30, 2022

I felt respected. Employees seemed to consider value of time. Mostly helpful. Lower stress level.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

We already had submitted prior reviews stating our issue

1.0
by brawler40 on Jul 30, 2022

We already had submitted prior reviews stating our issue of requesting a service and then charging us for a different one. Had a recall for over a year and never contacted us the part had been in. Then we used the pick up/drop off service, took all day and we had to make multiple calls to try and ensure we had a ride back to get our car. Service had fallen off. Some are very nice and helpful, other are condescending, almost insulting to our intelligence and rude. Done with Tenvoorde service and because of that, moving forward I will now buy all future Ford's from another Ford dealer.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Thank you for reaching out to us. We regret to hear about the situation you have described. Please reach out to Phil Waxon at pwaxon@tenvoordeford.com so we may assist you in moving forward towards a resolution.

Airbag light issue.

3.0
by jbeisenschenk on Jul 28, 2022

Airbag light issue. Did daignostics and couldn’t figure out the problem. Airbag light came on again so I have to bring it back in not even a week later

Customer service 5.0 Overall experience 3.0 Does recommend this dealer.

Our sales person George Hartley was outstanding!

4.0
by BTGODDING on Jul 28, 2022

Our sales person George Hartley was outstanding! He went over & beyond to help us & was Very Polite!

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

What I have learned about this Dealer’s Service Center is

3.0
by DALEROGHOLT on Jul 23, 2022

What I have learned about this Dealer’s Service Center is they are not proactive only reactive. They don’t do enough to make sure your vehicle is 100% mechanically correct. Must return at a different time for each issue. Of the 3 employees list, my direct contact was with Barry. I don’t know who the other two are.

Customer service 3.0 Overall experience 3.0 Does recommend this dealer.

Thank you for being friendly and fair!

5.0
by tammy.gerads on Jul 22, 2022

Thank you for being friendly and fair! It was a good experience! I will continue to return!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

Excellent timely service.

5.0
by randw45 on Jul 22, 2022

Excellent timely service. Professional and fast even though we were from out of town we were treated like locals.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

Had a very positive experience at Tenvoorde Ford.

5.0
by Ben on Jul 17, 2022

Had a very positive experience at Tenvoorde Ford. Sam walked me through the process thoroughly.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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