Tenvoorde Ford

4.6

Hours of Operation

Service
Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
8:00am–8:00pm
Tuesday
8:00am–8:00pm
Wednesday
8:00am–8:00pm
Thursday
8:00am–8:00pm
Friday
8:00am–6:00pm
Saturday
8:30am–5:00pm
Sunday
Closed

Sales Team

Mike Asperheim headshot

Mike Asperheim

Service Advisor 4.6 (293 Reviews)
Barry Jensen headshot

Barry Jensen

Service Advisor 4.8 (233 Reviews)
Dealer Experience 13 years
Dealership Experience 7 years
Russ Hoeschen headshot

Russ Hoeschen

Quick Lane Service Advisor 4.7 (171 Reviews)

Cars on the lot

150 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Tenvoorde Ford are from Cars.com and DealerRater.com

2047 reviews

Always pleasant, always get the work done in a reasonable

5.0
by richefixit on Oct 03, 2022

Always pleasant, always get the work done in a reasonable amount of time. Willing to explain.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Good service, friendly staff.

5.0
by matt060 on Oct 02, 2022

Good service, friendly staff. I always take my Ford here for service. They always do a good job.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

I shouldn't have to write anything in this space.

5.0
by ELANPIH2 on Oct 01, 2022

I shouldn't have to write anything in this space. I shouldn't have to write anything in this space.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

I was just a little disappointed that I could not get a

4.0
by bmarquette on Sep 28, 2022

I was just a little disappointed that I could not get a rental car , when my car had to be there for 3 weeks. I was suppose to get paperwork sent to me about the work they did on my car, but never received it.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.

Techs found that oil plug had been stripped out and head

5.0
by RMORAN.ATT on Sep 27, 2022

Techs found that oil plug had been stripped out and head mechanic fixed it with a oversized plug. Saved the cost of a new oil-pan. Genius !

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Quick service.

5.0
by joedavich on Sep 24, 2022

Quick service. Employees were very cordial and informative providing what I needed them to do.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

My least favorite service center.

3.0
by BKWHEELOCK on Sep 19, 2022

My least favorite service center. I've never been greeted upon entrance and sometimes have been completely ignored. This visit I told Mike I thought there was a recall that needed to be addressed and he said there wasn't. He was wrong.

Overall experience 3.0 Does not recommend this dealer.
Dealer Responses

Thank you for taking the time to leave us your honest feedback. Please contact Craig Schafer at cschaefer@tenvoordeford.com when you have an opportunity, and we will be more than happy to try and turn your experience around.

They didn’t fix the problem and one employee was rude.

1.0
by AJMKT1 on Sep 17, 2022

They didn’t fix the problem and one employee was rude. Been waiting for a return call from Craig Shaffer. Will probably have to go elsewhere to get my 13 th new F-150 repaired

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Thank you for reaching out to us. We regret to hear about the situation you have described. Please contact Craig Schaefer at cschaefer@tenvoordeford.com so we can work with you to make this right. You can also call me directly at 320-257-3665.

It is so great to have my car running again i hope this

5.0
by clulubelle666 on Sep 16, 2022

It is so great to have my car running again i hope this takes care of the problem

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

The service was Prompt and courteous and delivered as

5.0
by PRARNESEN on Sep 16, 2022

The service was Prompt and courteous and delivered as promised. Quote was prepared as requested.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

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