SW Auto LLC

3.2

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Dealership reviews

3.2
Rating and reviews of SW Auto LLC are from Cars.com and DealerRater.com

26 reviews

BUYER BEWARE!!

1.0
by Miranda on Nov 18, 2019

Purchased a Chrysler town and country (paid in full cash) on 10/16/2019 Upon driving home I started to smell coolant badly. I stopped and looked underneath the vehicle and saw that it had lost all of its coolant. I immediately called the office and they did take the van into to be fixed the next day. However, there is a very big lack of communication here. Regardless of how many times you call don’t expect a call back. And it’s almost always guaranteed that if your calling with an issue they will always be “busy” with a customer. As of today 11/17/2019 almost exactly one month from date of purchase the transmission is blown. They have no remorse or care. They got their money and that’s all that matters. I was simply told that I bought the car “As Is No warranty”. From the looks of most of the reviews these people do this quite often. Moral of the story is unless you have 9000 to throw in the trash then TAKE YOUR TIME AND MONEY SOMEWHERE ELSE! This car lot should be shut down for they are complete scam artists.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Best place

5.0
by Carlos sablone on Oct 22, 2019

I bought 3 cars already for my family sí a great place and cheap prices the process always is super easy because i paid cash thanks nacho for al the help again

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Super easy to get financing

4.8
by Walter on Oct 17, 2019

I was looking for a new car but I have bad credit but sw auto make everything really easy with the down payment and monthly payments I bought a Honda Civic and I’m very glad that Moreno helped me with all the process

Customer service 4.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Shopping for my first car.

5.0
by Monse on Oct 16, 2019

Shopping for my first car. SW Auto was near me so I went to look at cars. I saw one that I like and the process of purchasing the car was simple and painless.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Buy Car

4.5
by Omoniyi on Oct 15, 2019

SW Auto is the right place to buy cars. They are friendly and keeps to their word. They kept my choice of car for me till the fund is available and the car is exactly what was advertised.

Customer service 5.0 Buying process 5.0 Quality of repair 3.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Finance the vehicle

5.0
by France on Oct 07, 2019

I'm a first time buyer with no credits and upon entering the dealership, I was given service at utmost respect. They helped me financing and other things. Overall, great place to be and will return.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Return customer

5.0
by Aleyda Martinez on Oct 07, 2019

I bought my first car few years ago a 06 BMW x3 and the price was very good and I just bought a 10 Mercedes ml 350 and they give me and good price again thanks nacho for everything

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Buy a car

5.0
by Alex on Oct 05, 2019

Viene a comprar una equinox y me trataron muy bien y el trato fue muy rapido gracias Nacho por todo fue muy rapido y fácil

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great used car selections

5.0
by Terry on Oct 02, 2019

Very friendly staff here. Lots of selections. They are patient when I asked them tons of questions regarding the vehicle I am interested in. Good price with good finance options.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Best Used Car Dealership In Houston

5.0
by Sdavis on Oct 02, 2019

I recently bought my third vehicle from SW Auto 59 and there is a reason I keep coming back. I have never had any issues with any of the vehicles I purchased from here. I refer all my family and friends here too. Their prices can’t be beat!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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