SW Auto LLC

3.3

Cars on the lot

123 cars available See all Cars

Dealership reviews

3.3
Rating and reviews of SW Auto LLC are from Cars.com and DealerRater.com

25 reviews

They lie and alter carfax reports.

1.0
by Nissan juke on Apr 20, 2021

This dealership looked me in the face and handed me a Carfax report that they clearly had altered. Come to find out the car I purchased had a major front-end collision the frame is bent the head gaskets are completely blown and the engine overheated 2 minutes after I got out of the parking lot onto the freeway they will not help me or anything else. Finally called me back after a week of trying to get a hold of them every single day. The owner laughed in my face I do not recommend anyone wasting their money at this facility they are a joke they are thieves and they are not reputable. Don't waste your time and your hard-earned money on these fake like fact altering people

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

DO NOT BUY HERE!

1.0
by Shaw on Oct 29, 2020

DO NOT BUY HERE!! I bought a car from them only to find out that they had cut the wires to the dash panel which would reveal that there was a number of warning lights on, including the check engine light. If you read other reviews online this is a common thing that comes up. At this point I've spent as much on repairs as I paid for the vehicle. Honestly, I got on yelp just to try and save other people the trouble. DO NOT BUY HERE!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

No outside inspection for vehicle

2.0
by Na on Sep 16, 2020

The company would not allow vehicle to be inspected at another location nearby. They want you to get a mobile Mechanic to do the inspection on their lot

Customer service 3.0 Buying process 1.0 Overall experience 2.0 Does not recommend this dealer. Did not purchase a vehicle.

Poor communication

1.0
by RandD on Aug 04, 2020

Found a vehicle online that I was extremely interested in. I asked for more information on July 25, 2020 and still have not heard back from the company. Very dissatisfied with customer service.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We did take a look at our information regarding this and did notice we did reply to your email 2 days later, maybe you may have overlooked it or it could have possibly gone to the junk mail by mistake. If you need further information regarding the vehicle email us back and we will be happy to assist you.

Waste of time

1.0
by Clutch City on Jul 16, 2020

False advertisement. They do not try to help you get any type of financing. They also did not want to give me the internet price. Sounds to good to be true.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Super deal

5.0
by Juana farias on Feb 08, 2020

I was looking for a e-class Mercedes and sw auto has the lowest price and the vehicle was very clean thanks Joan for all the help

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

the silver cadillac

5.0
by rebeka banda on Feb 08, 2020

i just bought my 11 cadillac cts thanks luis for all the help and make the finance super easy and the low payments great service and super friendly staff

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Amazing Service

5.0
by dLeroy on Jan 22, 2020

Really friends staff and amazing prices on good like new cars! Would recommend to anyone

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

The prices on your vehicles are awesome y'all rock

5.0
by Everlean Boston on Jan 13, 2020

The prices on y'all vehicles rock and the pictures are so nice and clear and the cars are so detailed to perfection I can't wait to get their in person to test drive one n bring it home

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

BUYER BEWARE!!

1.0
by Miranda on Nov 18, 2019

Purchased a Chrysler town and country (paid in full cash) on 10/16/2019 Upon driving home I started to smell coolant badly. I stopped and looked underneath the vehicle and saw that it had lost all of its coolant. I immediately called the office and they did take the van into to be fixed the next day. However, there is a very big lack of communication here. Regardless of how many times you call don’t expect a call back. And it’s almost always guaranteed that if your calling with an issue they will always be “busy” with a customer. As of today 11/17/2019 almost exactly one month from date of purchase the transmission is blown. They have no remorse or care. They got their money and that’s all that matters. I was simply told that I bought the car “As Is No warranty”. From the looks of most of the reviews these people do this quite often. Moral of the story is unless you have 9000 to throw in the trash then TAKE YOUR TIME AND MONEY SOMEWHERE ELSE! This car lot should be shut down for they are complete scam artists.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.