Superstition Springs Lexus

4.6

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
8:00am–8:00pm
Tuesday
8:00am–8:00pm
Wednesday
8:00am–8:00pm
Thursday
8:00am–8:00pm
Friday
8:00am–8:00pm
Saturday
8:00am–8:00pm
Sunday
10:00am–5:00pm

Cars on the lot

88 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Superstition Springs Lexus are from Cars.com and DealerRater.com

263 reviews

The dealership greets you upon driving up.

5.0
by linda8225 on Aug 11, 2022

The dealership greets you upon driving up. The adviser keeps you informed. I have always been treated with respect & courtesy. It is a pleasure to go to the dealership.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Michael McLure made our purchase an easy process!

5.0
by Vanja Majusevic on Aug 10, 2022

Michael McLure made our purchase an easy process! Thank you for everything! We are so happy with the service we received!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Got my second car service at the dealership, Sierra snd

5.0
by ashu_bakshi85257 on Aug 10, 2022

Got my second car service at the dealership, Sierra snd her team did an excellent job. It was Randy who I reached to schedule a same day service and he was very courteous and cooperative to schedule my service same day. I appreciated the service and professionalism shown by both Randy and Sierra.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Brought my suv in for 5000 mile check up No charge

5.0
by Obeex.Concilio on Aug 05, 2022

Brought my suv in for 5000 mile check up No charge Good service 😎 ok Ty

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the positive feedback!

I made an appointment 35 minutes from my home to test

1.0
by perry.edinger on Aug 01, 2022

I made an appointment 35 minutes from my home to test drive the RX model. Upon arrival, the sales person I was to meet with was not available. We were assigned a different sales rep. He proceeded to demand to know what type of car we currently drive, upon telling him, he told us we could not afford an RX model. Also we desired a Hybrid and he told us we did not want that type of vehicle. After some increasing heated discussion, we test drove an NX but "were not allowed to take it on the highway." We were allowed to "look inside an RX, but could not go into it." We are caucasian, the sales person is african american. Anticipate the response if things were reversed in this situation. The general manager did take my call later, provided no excuses, did put me on a preferred list for an incoming NX hybrid and now we are well past that promise with no contact. DO NOT use this dealer

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Perry, we want all of our customers to have a 5 star experience and do not want them to feel that they cannot make a decision on the vehicle they want. We don't want you to feel ignored and we would be happy to hear about your experience, please reach out to our general manager, Brent Adkisson, at customerrelations@sslexus.com at your earliest convenience.

All staff members in particular Randy were professional

5.0
by bjs Lexus Service on Jul 30, 2022

All staff members in particular Randy were professional friendly and helpful. They received my car for 10,000 mile provided a loaner and I was out in a short period of time. Thanks all.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thanks for the positive review!

Very clean dealership, my service writer Randy Wright was

5.0
by Malopez12390 on Jul 26, 2022

Very clean dealership, my service writer Randy Wright was a big help! Kept me informed about my vehicle and was a big help in getting my vehicle repaired. Highly recommend Randy and this dealership

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the positive review!

Always helpful!

5.0
by Slinae on Jul 25, 2022

Always helpful!! When I have an issue they are always able to get me in and get my car serviced right away

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thanks for the positive review!

Very friendly and very helpful.

5.0
by Aj and jim on Jul 19, 2022

Very friendly and very helpful. The work was very good. The wait was not too long. I would love to see more coupons.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thanks for the positive review!

Phillip Zeto provides excellent service, I did not

5.0
by jmeldrum on Jul 19, 2022

Phillip Zeto provides excellent service, I did not request a loaner car, he knew the 30K service took time and they were busy and set one sside for me. staff is very friendly.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thanks for the positive review!

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