Superior Auto Sales

4.6

Hours of Operation

Service
Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–7:00pm
Friday
9:00pm–5:00pm
Saturday
9:00am–3:00pm
Sunday
Closed

Cars on the lot

127 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Superior Auto Sales are from Cars.com and DealerRater.com

178 reviews

Nick made my experience with dealership very special. He...

5.0
by sherrymcknight778 on Mar 26, 2021

Nick made my experience with dealership very special. He explained things about the car, I had no idea about. He made me feel confident about my purchase. I highly recommend Superior Auto Sales

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Out of this world customer service!

5.0
by Micah Rutland on Mar 09, 2021

I came into the dealership looking to trade my F-150 for something that was more practical with gas. I felt welcomed immediately. I was met by Allie, one of the sales associates (and daughter of the owner) who told me where she would be and that if I had any questions, I could find her there. She then let me browse the lot in peace. I loved being able to walk around the lot without having someone pressure me. I decided I wanted to look at a Mercedes GLA 250. I was able to take it for a test drive (alone) and fell in love with the car. Allie sent me to the finance guru of the lot, Andre. Andre was extremely knowledgeable and very helpful in finding me great financing. He worked hard to find me the best deal. I received a call the next day about the financing and that Andre had worked his magic. I got incredible financing. When I came in Allie had all of the paperwork ready for me to sign. It was fast, smooth, and low-pressure. I was able to trade in my truck (which they gave me an incredible trade value for) and drove away in my new Mercedes-Benz. I will never buy a car from a different dealership. Low-pressure, fast service, great financing options, and a selection of great high-end vehicles. Superior Auto Sales is without a doubt the best car buying experience of my life.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Was very knowledgeable and was very nice. The dealership...

4.8
by mattreptilerescu on Feb 04, 2021

Was very knowledgeable and was very nice. The dealership is a six hour drive from my house. Sent me pictures up close and answered all my questions and concerns.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Had a great experience from start to finish with...

5.0
by Liz Ganci on Jan 06, 2021

Had a great experience from start to finish with Superior. Personalized service and knowledgeable staff plus an impressive inventory. I would recommend Superior any day.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I asked for all the fees that were required to purchase a...

1.0
by avadini6 on Nov 01, 2020

I asked for all the fees that were required to purchase a car. After I received them as well as free shipping via text message, I agreed. When I gave them info for the loan, they said they didn't realize I lived in a different state than my cell phone # showed. Apparently thats how I was identified by my cell phone. They then charged me another $300 for shipping for their mistake. I gave them the benefit of the doubt and agreed. I then received the bill of sale and saw another $253 in misc fees on top of the shipping and other fees we agreed to. I had asked early on for all the fees and this amount was not mentioned. Even though I had the fees in writing, they refused to honor that and insisted I had to pay the additional fees. One mistake is understandable but two is deceptive. Needless to say but I walked. Buyer beware with this dealer.

Overall experience 1.0 Does not recommend this dealer.

Great Experience/Great Car

5.0
by Rich I on Jul 30, 2020

Just bought a 2019 Mustang 5.0 GT Convertible from Superior. I do not live near Hamburg NY so the entire transaction was conducted over the phone and by email and text. A great buying experience. No BS...no run around. Not being able to see the car in person and buying from out of state, I had a lot of questions for both Richard and Sarah (who handled the paper work on this transaction). Both were very accessible, responsive, helpful and patient. I paid for the car on Monday and it arrived at my door on Saturday. The car was exactly as described and it arrived in pristine condition. I highly recommend Superior.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

2016 BMW 528I XDrive

5.0
by Matt on Jul 25, 2020

I just purchased a 2016 BMW 528i xDrive from Richard the experience was great took care of me there was a scratch in the car which he offered to get fixed for me love the car !!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Ask for Allie!

5.0
by Nikki on Jul 18, 2020

Allie is the one to ask for when you are looking to buy a vehicle! I called her on my way there because we live at least a couple of hours away and I wanted to make sure the vehicle I was looking at online was still there. She confirmed that it was. She had the vehicle inspected, oil changed, and completely cleaned before we got there and it was ready for us to test drive it! She was so sweet and helpful! She negotiated with us and even had the paper work ready to sign. I would definitely buy from her again! Ask for Allie!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Canadian cars

4.3
by Ken on Jun 29, 2020

Nice cars and Nick treated us good. Bought an Audi S5 imported from Canada so it has a speedometer in K/PH instead of MPH. The vehicle has a digital readout in MPH and mileage was in US I.e miles and not Kilometers but it is concerning to say the least. Title search from the bank came back ok and everything checked out I’m just concerned when I have to sell that as a trade in it will have a mark against it. Do your homework on it just saying there are what’s called “gray”Canadian cars out there that are not great to buy. Dealership is dated but the cars are fun and reasonably priced.

Customer service 4.0 Buying process 5.0 Quality of repair 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.

buyer beware

1.0
by Spencer on Jul 17, 2019

I was interested in the 06 powerstroke on their lot. It looked great in the pictures, and when I asked the salesman ( one of the Izzos) if the truck was bulletproofed and he assured me it was by Brothers Diesel in Springville by the previous owner, but there were no receipts, which I asked them to try and find multiple times. I came to look at the truck, and the truck was not as the pictures appeared. There were two severely cracked fender flares, multiple scratches and dents that were not apparent in the pictures,a hole in the bed that was not mentioned at all and a bad manifold tick that also wasn’t mentioned. To their credit, they were willing to fix the flares and the bed for part of the price, but the manifold would be done for an additional price. After test driving the truck, I went home and called the shop that did the “bulletproofing”. I talked to the shop owner, and he told me the truck was in fact, not bulletproofed. The only work he said was done was headstuds and head gaskets, which is not a full bulletproofing. All of this combined meant that the truck was not worth what they were asking for it, and when I tried to talk to the salesman(same one from before) about it, he got very rude and argumentative, and then preceded to hang up on me, when I was still willing to try to make a deal on the truck. I will not consider working with this dealership again, and I would caution anyone else going to look at this truck or other vehicles they sell.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
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