Suntrup Volvo Cars West County

4.7

Hours of Operation

Service
Monday
7:30am–9:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–9:00pm
Thursday
7:30am–9:00pm
Friday
7:30am–9:00pm
Saturday
7:30am–9:00pm
Sunday
Closed
Sales
Monday
8:30am–9:00pm
Tuesday
8:30am–6:00pm
Wednesday
8:30am–9:00pm
Thursday
8:30am–6:00pm
Friday
8:30am–9:00pm
Saturday
8:30am–5:00pm
Sunday
Closed

Cars on the lot

76 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Suntrup Volvo Cars West County are from Cars.com and DealerRater.com

463 reviews

Mr Jim Portner , Sales

5.0
by WL Barnes on Feb 20, 2019

20 Feb., 2019 Mr. Jim Portner in Sales helped me buy my 2014 Chevrolet High Country. I will give Jim 5 Stars. Jim described the Truck for my the very day I called in, to perfection. I live out of Missouri so it was definitely important to have him tell me about the truck's condition I bought the truck based on the really good pictures and Jim's description of the High Country. I needed a nice truck to replace one I had sold. These are what I look for: Honest Efficient Very Friendly All in all the experience with Jim and West County Volvo was great! Recently I bought my daughter a Volvo SUV. Go get a Volvo from Jim.....Volvos are absolutely fantastic vehicles ,YOU WILL Not Be Sorry...I guarantee it!!!! Have a GREAT DAY!!!!!!!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Tom Calkins - Thank You and Recommended

4.8
by Nevednavs on Feb 19, 2019

Tom Calkins is a great Salesman who will take care of you throughout the entire purchase process. We recently upgraded our minivan and Tom made sure the entire process was completed with little stress or worries. Tom is very responsive when communicating and also will give you a good deal on your purchase. Tom is not only a resource to use in Automotive Sales but is now a friend. I highly recommend and will use again for future car purchases

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Reliable service!

5.0
by PM on Feb 16, 2019

I feel I can always trust the service department to take care of my car, and make things right. They always take time to answer my questions, too.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Satisfying experience at Suntrup West County Volvo

4.8
by lovecars on Feb 13, 2019

My wife and are into our second leased vehicle from Suntrup West County Volvo, in which Tim Edwards arranged to get us in to. We were so pleased with the knowledge shared by Tim with our S90 Volvo and the professionalism showed to us. Obviously we were pleased our first time around with Tim, which is why we went back in January 2019. Bill & Maria Walker

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Tim Edwards- service after the sale

4.8
by Gadgetgirl on Feb 12, 2019

I love my new car. Tim has helped me with learning the ins and outs of the car. On numerous occasions he’s met me in parking lot to walk me through troubleshooting an issue. Great guy

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Tim Edwards is AWESOME

5.0
by Volvo lover! on Jan 22, 2019

Tim Edwards is the most accommodating auto sales person I have ever encountered. He searched far and wide to find the car I wanted for the very best deal! I’m madly in love with my new passion red XC 60!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Suntrip West County Volvo is total class!

5.0
by archon54 on Jan 16, 2019

I look forward to having my car serviced at this classy place. the entire visit was pleasant, I look for Tom Calkins who sold me the car , and the car is returned right on time washed and cleaned.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great New Car Experience

5.0
by LMR on Jan 08, 2019

Love my new XC40! Jim P. was great to work with from ordering to delivery. Second purchase with West County Volvo and I would highly recommend!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

They don't stand behind their used cars.

1.0
by Loveconvertible58 on Jan 03, 2019

When you buy a used car it is "buyer be ware." However, I expect to have to exercise a little less caution when buying from a reputable dealer, who typically informs you that their used cars have passed a rigorous inspection prior to sale. I bought a used car from this dealership and then when their sister dealership (took it to them for Ford Recall item) did their courtesy inspection, informed me that a tie rod was at a critical stage of breaking. Informed the dealer where I purchased the vehicle from 30days ago, expecting maybe they would be willing to work with their sister dealership (who they had sent me to in the first place). They informed me it was not covered by their ninety day warranty and it was my problem. I asked why a wear and tear item wasn't caught by them, and they said it "must have been a pothole I hit, or the other service Dept was just trying to make money." So much for a rigorous inspection prior to sale. This was the second but last car I buy here.

Overall experience 1.0 Does not recommend this dealer.

Tim Edwards was great!

5.0
by Ingrid on Dec 29, 2018

Just purchased a new XC60 from west county Volvo. Tim Edwards was excellent to work with! He consistently kept my financial goals in mind as he searched for my perfect car. Once chosen Tim made sure that my new car was ready for me to hop in and leave right when the papers were signed. Tim is patient, kind and honest which made him easy to work with through the car buying process. The experience was focused, simple and haggle free.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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