Suntrup Volvo Cars West County

4.7

Hours of Operation

Service
Monday
7:30am–9:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–9:00pm
Thursday
7:30am–9:00pm
Friday
7:30am–9:00pm
Saturday
7:30am–9:00pm
Sunday
Closed
Sales
Monday
8:30am–9:00pm
Tuesday
8:30am–6:00pm
Wednesday
8:30am–9:00pm
Thursday
8:30am–6:00pm
Friday
8:30am–9:00pm
Saturday
8:30am–5:00pm
Sunday
Closed

Cars on the lot

88 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Suntrup Volvo Cars West County are from Cars.com and DealerRater.com

465 reviews

I have got to comment on the SPECTACULAR job these folks...

5.0
by jrose on Dec 14, 2020

I have got to comment on the SPECTACULAR job these folks did for me on my 2017 Volvo XC90 Service visit! Dan Kitchel was phenomenal in communication, and I knew what was going on every second. Scheduling was perfect, valet service flawless (Jessie who delivered the car was so professional and courteous). The car was super clean inside and out...it is like new, and the team provided me with XC90 rubber matts in front, as the ones I had in were for a different model (I had just thrown them down). I will never get anything done elsewhere and I will absolutely be buying my next Volvo from West County. Thank you for a fantastic experience. Absolutely remarkable!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Good website helped in decision making

5.0
by Dilip Sharma on Dec 05, 2020

Volvo's website with list of New inventory and available discounts was the best thing for me to make a decision on buying this car. The competition is strong and i was looking for options like Benz, BMW, Lexus etc. Going to each of these dealers showroom was of now help. Finally ventured Volvo and checked new Inventory/discount. Finalized a car with right price, went to Volvo WC and finalized. Dealer immediately provided me with test drive of the car and that's it. The deal was done :)

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

I recently conducted a service and maintenance on my...

5.0
by Walter Martinez on Nov 20, 2020

I recently conducted a service and maintenance on my Volvo XC90 at Suntrup West County Volvo. I am very satisfied and pleased with their professionalism and service. A+++ I will definitely recommend this Volvo dealership to anyone. Walter Martinez

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Very happy

5.0
by The Cullen’s on Sep 14, 2020

Very happy with our purchase of our first Volvo and working with Ken. Smoothest riding car I have ever had. Just love everything about it.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

I needed service on a Saturday. My current Volvo...

5.0
by Stephanie K on Aug 26, 2020

I needed service on a Saturday. My current Volvo dealership does not provide weekend service and has no one to field service calls. My car was showing "Urgent Red warnings"on the dash. First, I was impressed that I could chat with an agent online to determine my needs. Not only did the chat agent determine my needs, I was given Dan Kitchell's name and direct phone #. Dan gave his recommendations over the phone and scheduled my car for service on Monday. Dan and his service team provide the best service I have ever received! They provided a loaner car and Dan directly delt with my warranty company to get repairs covered. I live further from this service department, but it is worth the drive. I am switching to this dealership's service department for all of my future needs. The level of personal service far outweighs the connivence of geography.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Extraordinary Service

5.0
by cal on May 14, 2020

Our Volvo had a recall and our regular dealer could not handle it for various reasons. We turned to West County Volvo and received service and attention beyond any we might have imagined. Their valet picked up our car 70 miles from their shop, serviced it, and returned it completely clean, disinfected and in excellent order. Everyone we dealt with was friendly, efficient and competent. I would not hesitate to buy an automobile here.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Tom Calkins and the Suntrup Volvo family go above and...

5.0
by AJ7806 on Apr 14, 2020

Tom Calkins and the Suntrup Volvo family go above and beyond for their customers! This is my second car and won’t be my last from them!

Overall experience 5.0 Does recommend this dealer.

2019 XC90 - Our 4th Volvo

5.0
by Maje94 on Mar 25, 2020

We absolutely LOVE our new XC-90 and Suntrup West County Volvo! Tom Calkins and the entire team are polite, professional, and a blast to work with. We always feel like family there and have never left dissatisfied with our experience. My family will continue to buy cars and have our cars serviced there. We are a family of 10, so Tom and West County Volvo get 20 thumbs way up. Thanks again for everything! The Helvey Clan

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Simply Amazing!

5.0
by Kyle on Mar 23, 2020

I special ordered a Volvo XC40 T5 AWD Inscription from Tom Calkins and the buying experience was seamless. Tom was very knowledgeable and helped me build an absolutely beautiful car. While I’ve only had the car for a week, I can say that this is the best car I’ve ever owned. The XC40 is packed with many advanced features and world class safety systems. My favorite so far is the 360 Surround View Camera. Makes parking in tight spaces so much easier! I’m looking forward to taking a road trip and seeing everything this car has to offer.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

It’s our family’s eighth car from Tom Calkins and you...

5.0
by Jim V on Mar 04, 2020

It’s our family’s eighth car from Tom Calkins and you could not ask for a better sales experience. He is the BEST. Period.

Overall experience 5.0 Does recommend this dealer.
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