Sunset Ford

Service work is thorough and complete. Service Rep, Austin is very helpful and answered all our questions.

Dealer Responses

Telly, We appreciate your business, Austin and our team looks forward to serving you again soon! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

Will definitely recommend Sunset Ford and your service department to our friends!

I was told I would get certain things fixed and didn't. Scratch on my windshield and drivers side window will not go fully up do to weather guard. Then I was told I would receive a call back to schedule those things and didn't get any.

Worked hard to get me what I was looking for. Very happy with the service.

Dealer Responses

We are very happy to hear Jake and Chris provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

Everyone was very helpful especially John Kim who was the salesman for my particular car.

Dealer Responses

Here at Sunset Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with John, and it was a pleasure having you at the dealership. We appreciate your review! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

Sunset Ford is fast, knowledgeable and reliable. I would not take my vehicle anywhere else.

Dealer Responses

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to seeing you again! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

They didn’t seem too excited to see us. But we understand the lack of staff and we got there late in the day. Truck was on time and they seemed a little more pleasant when we picked it up.

Dealer Responses

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sunset Ford. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

This visit was for warranty work. Done ahead of time and great service. Efficient and respectful.

Dealer Responses

Thanks for sharing your thoughts about your efficient and respectful experience with Sunset Ford. We appreciate your business and hope to see you again soon! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

My salesman Todd was most helpful very patient and courteous as I came in not sure what I wanted he allowed me to check out different cars and fell in love with the one we bought he then made sure that I was completely taken care of throughout the whole process

Dealer Responses

Michelle, thank you so much for the 5 star review! It is great to hear that Todd was so helpful. Congratulations on your new purchase. Please let us know if we can be of any more assistance! Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

Had a great experience.first time their.truck was serviced in a timely manner and service crew was helpful with up coming services to be done.thankyou.dennis f.

Dealer Responses

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!

Tammy in service department was very thorough and excellent follow through I appreciate the shuttle service

Dealer Responses

Thank you so much for your excellent review! We are so glad that Tammy had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Thank you for choosing Sunset Ford, home of Warranty Protection for Life and Oil Changes for Life!