Suburban INFINITI of Novi
Jean-Joseph Limage II
Cars on the lot
I don't know anyone who LIKES buying a car - it's
I don't know anyone who LIKES buying a car - it's stressful to find the one you want, and then to try to ensure you're getting the best deal possible while navigating things like vehicle cost negotiation, financing, trade-in value....it can easily be overwhelming! Jean was up front and honest with us, while also being personable and authentically charming. I've never laughed so much while buying a car - and my husband and I both agreed it was the most fun we've ever had buying a car! In addition to the levity, Jean was very professional, informative, and outright helpful. Next time we are in the market for a car, we will definitely be calling Jean first!
BetsyW, Thanks for the great review and compliments for Jean! We appreciate your feedback. Best regards, John Gangler Executive Mgr
Jean was awesome to work with!
Jean was awesome to work with! We drove over an hour to look at a car and he made the buying process super simple and stress free! I definitely will not hesitate to return to Jean in the future!
Corymiller, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban INFINITI of Novi! Best, John Gangler Executive Mgr
Jean is amazing!
Jean is amazing! Buying a car can be stressful, and we were impressed with the level of care he showed and his transparency throughout the process. He went above and beyond our expectations.
Annarbor14, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban INFINITI of Novi! John Gangler Executive Manager
I had a great experience!
I had a great experience! The entire staff was very friendly and knowledgeable. But Layann is absolutely great! She really did make a dream come true!
Hi Natasjapanina! We're so happy we were able to help you out!
As a repeat customer of Jean Limage II and the Suburban
As a repeat customer of Jean Limage II and the Suburban Infiniti team of Novi, my experience was exceptional and professional. The leasing experience was customer focused with my automotive and budget needs being the focal point. From the showroom receptionist through the process of financing with Mostapha Farris, all documents were explained in detail to my satisfaction. The successful and positive customer experience is credited to my sales consultant Jean Joseph Limage II, who with patience, knowledge of the vehicle and understanding of my individual leasing situation shaped an outstanding experience. The superior technology was explained to my satisfaction with new features highlighted. Thank you to all the professionals at Suburban Infiniti of Novi, including the detail and prep technicians and the service and parts personnel. I highly recommend Suburban Infiniti of Novi and Jean Limage II to persons seeking a high quality vehicle with advanced technology and quality support services. Cindy P.
Cindy thanks for taking the time to let us know about your experience and the great comments about the team! We appreciate your business. Best regards, John G.-Executive Mgr
They were great fast, efficient and very helpful.
They were great fast, efficient and very helpful. Jean was great and kept the experience of buying a car simple. Mostapha the manager of finance was professionaland and efficient! So again fellas thank you. I highly recommend buying a car at Infinity of Novi!
Kt, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Che' Shaydak GM
I've had several issues with this dealership since letting them service my vehicle. unfortunately, there are only two Infiniti dealerships in the metro Detroit area. and they are affiliated with the same company (Suburban) The Infiniti is a nice car to own, But the level of service that any vehicle receives is as important to the experience as well! My car was damaged by the dealership tech, and I was told that someone will need to review the cameras to confrim what I've already told them. So this is a my word aganist their word situation. Who do you think they are going to side with?? I would not recommend dealership for service...
Bought a preowned car in less than 2 hours, Vern and Moe
Bought a preowned car in less than 2 hours, Vern and Moe were extremely helpful, thank you 🙏🏻
Ashraf, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban INFINITI of Novi.
Fantastic experience from start to finish.
Fantastic experience from start to finish. Jean made the entire car purchase fun, and the dealership provided a flexible, no-pressure experience from start to finish. Highly recommend working with Jean for your next vehicle purchase!
Hi, we are very happy to have provided you with such a positive experience!
I drove an hour and a 1/2 because of how I was treated in
I drove an hour and a 1/2 because of how I was treated in the showroom to check out the vehicles on the lot. I loved the no pressure feel I got and how he gave me the time needed for my decision.
We are glad we could help!