Sterling Value Pre-Owned

DO NOT have your vehicle serviced at Sterling Buick GMC in Opelousas! I purchased my Acadia on Friday, sales was amazing! Super helpful and went out of the way to take care of us. There was a recall that needed to be addressed, so brought it back Monday for a 6 hr repair. Now they are telling me that I cannot get my vehicle back till sometime Wednesday. I got a loaner to ride in which was my OLD CAR that has mechanical issues, hence buying a NEW car. No updates from the service side, and sat there from 830 Monday till 130 before they had me in a loaner. Did I mention it was my own old car and not equivalent to what I had just purchased?? Go there for sales, but do NOT go there for service!!!!!

Meet with Caleb Foret. No pressure and buying was easy. I would recommend anyone looking for a vehicle to check this dealership out. Also very good selection on site as well.

Called and confirmed vehicle was available. Advised I was coming in the following morning. Called to re-confirm and was then advised the vehicle had been sold. But, they had something else to offer....NOT what I wanted.

I called for this car and was told it was available. I drove 90 miles and when I arrived, a different car was presented to me. I told the salesman it wasn't the vehicle I wanted. He then said it was at a different dealership, but he would get it for me. After 30 minutes, I left. He kept calling me saying the car was coming. By the time of his last call, I had bought a better deal at a different dealer. This was the old " bait and switch" routine. I would not trust them.

Richard and the rest of the team were great to deal with. No pressure and buying was easy. I highly recommend this group. Not sure what he other bad review was talking about.

This dealership welcome you well ,they go the whole nine yards when you purchasing a car they trying to get off the lot. What disappointed me was that they sold me a car with a bad battery(which I asked for them to change)and they said no.I went brought a new one a week later.They forgot to put an inspection sticker(that I paid for)and I didn’t notice til the police pulled me over and gave me a ticket for.They only gave me one key(it’s important to always have two)&everyone was telling me they should have sent me off with a full tank of gas. I’am a young woman and this was my first time buying a car so these are things I didn’t know when I was there but just be careful.