Sterling McCall Chevrolet

4.2

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–9:00pm
Sunday
Closed

Cars on the lot

413 cars available See all Cars

Dealership reviews

4.2
Rating and reviews of Sterling McCall Chevrolet are from Cars.com and DealerRater.com

806 reviews

The way auto service should be !!!

5.0
by Abbs on Jan 27, 2022

Wonderful as usually, great customer service. The way I rate a business is by the customer service and work performed in which McCall does a great job at both. The customer service is friendly, kind, very knowledgeable and keep you informed on the work needed and being done. My advisor was a young lady named Michelle, she was spectacular. I drive pass four other Chevrolet dealerships and 1 1/2 hours to get to McCall because I always received the best service. Keep it up, I would recommend everyone to check them out.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! -Sterling McCall Chevrolet Team

something sketchy going on here at this dealership

1.0
by Vu on Jan 25, 2022

Traded my truck in December 27th 2021 for one of their vehicles. Today is January 24th 2022 and still have yet received the payment for the trade in. My bank is about to pull another payment for a truck I no longer have. If someone from Sterling McCall could take care of this that would be great!!! Have called multiple times and nothing has been done to fix this.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for bringing this to my attention. I apologize that you have not received the payment for your trade in. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Maurice Caraway General Manager mcaraway@Sterlingmccallchevy.com

Elvin did a great job! Everything was easy, quick, and...

5.0
by JD on Jan 22, 2022

Elvin did a great job! Everything was easy, quick, and painless! I would highly recommend Sterling McCall Chevy for all your service needs. Thanks Elvin!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Knowledgeable, friendly service.

5.0
by Eric on Jan 22, 2022

Good service, was updated frequently and very satisfied with the results. Staff was friendly, place is clean - tempted to get another vehicle from Sterling McCall soon.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for this amazing review! We really appreciate your business. -Sterling McCall Chevrolet Team

Buen servicio en reparación y atención al cliente

5.0
by Feliciana favela on Jan 20, 2022

Muy bien servicio excelente att. Al cliente en reparación muy profesional recomendable 100 por % mi carro a tenido el mejor cuidado en esta agencia gracias

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

¡Le agradecemos por tomar el tiempo para dejarnos esta excelente calificación de estrellas, Feliciana favela ! Esperamos volver a trabajar con usted en el futuro. -Sterling McCall Chevrolet Team

Awesome Sal!

5.0
by Blanca Arizmendi on Jan 18, 2022

Sal Martinez is Awesome! Honest, customer service oriented, and Great Deals. My family and I have brought New and Used cars fromSal and will continue in the years to come. Thank you Sal!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks for your awesome review, Blanca Arizmendi ! We're very happy to hear that Sal was of such great help to you. She takes pride in her customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. -Sterling McCall Chevrolet Team

Good service experience

5.0
by Ed on Jan 13, 2022

SY’QUOIA JAMES service advisor was professional knowledge and provided fast service also help understand more about my maintenance contract great job gave me good info

Customer service 5.0 Buying process 3.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you Ed for your kind words for Sy'quoia! We are thrilled that she provided you with a great service visit. We look forward to your business with us again!

Thanks Lee Gober for your excellent customer servi

5.0
by Cathlene A. on Jan 13, 2022

I have an amazing service rep. Lee Gober. Last summer I got stranded with a rental car without brakes and their office was closed; he came and gave me a ride. Another time I kept hearing a weird noise in my steering column and he kept at it until the problem was solved. I had a blow out on the freeway and he recommended an excellent tow truck to get my car back to the dealership. In a world where customer service is really just “lip service”, it is reassuring to find someone that is honest. I bring my car to Sterling McCall service department because of their quality customer service and for hiring dedicated employees such as Lee Gober.

Customer service 5.0 Buying process 4.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. -Sterling McCall Chevrolet Team

"MANDATORY AFTER MARKET ADD IN's"

1.0
by Misael Benitez on Jan 11, 2022

Get ready to pay "MANDATORY AFTER MARKET ADD IN's" to used vehicles if you want to buy from this dealer. My son is in the market for a small SUV, i found this nice 2019 Mitsubishi with under 40K miles priced at mid 17K we calculated TTL and were sure that our price was going to be close to 19K and it was however, when our nice salesman brought the numbers in written form i saw an additional charge of $499.00 he claim that they installed some type of satellite device as a safety feature that locates and tracks the car incase it's stolen, i told them that i was not interested in such device and he replied that i had no choice that it was already installed and cannot be removed. because it was still in the budget of the payment that my son was looking for we said ok and accepted to pay the additional, well when he left to complete the transaction he comes back with the final numbers, to our surprise now they had added some type of special air to the tires for $199.00 and also tinted the windows for $399.00 claiming that those where also already installed and could not be removed, so we refuse to pay those additional items as they were not in the original negotiations. Manager Saul was brought into the office and starts by reminding us about how hard it is to buy vehicles right now and that they are actually loosing money on this sale. so he refuse to sell us the vehicle under the original deal we had made with the salesman and we walked away without a car. i don't recommend anyone to waste there valuable time dealing with this professional vehicle scammers. I will recommend that you deal your vehicles online after you have test driven them to avoid the contact with professionals that have been trained to take your money.

Customer service 3.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 5.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for bringing this to my attention. I apologize for what you have experienced during your recent car buying visit. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Maurice Caraway General Sales Manager mcaraway@Sterlingmccallchevy.com

Get ready to pay "MANDATORY AFTER MARKET ADD IN's" to...

1.0
by toroduro on Jan 11, 2022

Get ready to pay "MANDATORY AFTER MARKET ADD IN's" to used vehicles if you want to buy from this dealer.

Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Thank you for bringing this to my attention. I apologize for what you have experienced during your recent car buying visit. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Maurice Caraway General Sales Manager mcaraway@Sterlingmccallchevy.com

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