Sterling McCall Chevrolet

I have an amazing service rep. Lee Gober. Last summer I got stranded with a rental car without brakes and their office was closed; he came and gave me a ride. Another time I kept hearing a weird noise in my steering column and he kept at it until the problem was solved. I had a blow out on the freeway and he recommended an excellent tow truck to get my car back to the dealership. In a world where customer service is really just “lip service”, it is reassuring to find someone that is honest. I bring my car to Sterling McCall service department because of their quality customer service and for hiring dedicated employees such as Lee Gober.

Get ready to pay "MANDATORY AFTER MARKET ADD IN's" to used vehicles if you want to buy from this dealer. My son is in the market for a small SUV, i found this nice 2019 Mitsubishi with under 40K miles priced at mid 17K we calculated TTL and were sure that our price was going to be close to 19K and it was however, when our nice salesman brought the numbers in written form i saw an additional charge of $499.00 he claim that they installed some type of satellite device as a safety feature that locates and tracks the car incase it's stolen, i told them that i was not interested in such device and he replied that i had no choice that it was already installed and cannot be removed. because it was still in the budget of the payment that my son was looking for we said ok and accepted to pay the additional, well when he left to complete the transaction he comes back with the final numbers, to our surprise now they had added some type of special air to the tires for $199.00 and also tinted the windows for $399.00 claiming that those where also already installed and could not be removed, so we refuse to pay those additional items as they were not in the original negotiations. Manager Saul was brought into the office and starts by reminding us about how hard it is to buy vehicles right now and that they are actually loosing money on this sale. so he refuse to sell us the vehicle under the original deal we had made with the salesman and we walked away without a car. i don't recommend anyone to waste there valuable time dealing with this professional vehicle scammers. I will recommend that you deal your vehicles online after you have test driven them to avoid the contact with professionals that have been trained to take your money.

Get ready to pay "MANDATORY AFTER MARKET ADD IN's" to used vehicles if you want to buy from this dealer.

Excellent treated with full respect and received everything I requested in my purchased salesman Carlos P was very attentive.

Our purchase at Sterling McCall Chevrolet was a phenomenal experience ! Ronald Garcia is an exceptional person that cares about peoples needs, safety features and most important how to treat he’s clientele from the minute we step foot at the dealership. He was very knowledgeable about the product, very honest and made our experience very easy for us to purchase our vehicles from the showroom. We will definitely continue to do business with Ronald and Sterling McCall Chevrolet. Most importantly, I will definitely refer our family and friends for any further purchases. Thank you for a great family and Christmas experience!

Michelle is a very professional service advisor, I did my transmission service and oil change and just two hours, thanks for faster and professional service

On December 17, 2021 I had service work performed on my Equinox. My service advisor was Michelle Perez. She does an excellent job. I recommend her as a service advisor.

Bought a 2022 silverado 1500 LTD..Very nice truck.. thanks to my sales guy Douglas.. got me what I was looking for. Geat price.. love this Dealer, Highly recommend! Thanks Sterling McCall.

We had our Traverse serviced today and it was done well and on time. The service rep was ready when we arrived in the morning.

2.5 hours with an appointment for a state inspection and new key. Extremely difficult to get a straight, consistent answer on service timing and cost from staff. You can find better for Chevy dealerships.