Sterling McCall Chevrolet

The repair was completed in time. The wait time was minium.

Dealer Responses

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. -Sterling McCall Chevrolet Team

Dealer agreed to fix issues from a previous owner that they didn’t address before selling to me. They charged me more than we agreed on initially, took three times longer than they told me and returned the vehicle with scratches in the door, broken door hinges, malfunctioning electronics…. It was a disaster…. Do not recommend dealing with them for purchase or service

Dealer Responses

Thank you for informing me about your situation. Please know that we are looking into your concerns, and we will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Maurice Caraway General Sales Manager mcaraway@Sterlingmccallchevy.com

Daniel Lopez was very unprofessional he had an argument with the valet guys (red shirts) in front of me and another customer. I did had the ability to interact with Troy in which he was very attentive.

Dealer Responses

Thank you for bringing this to my attention. I apologize for what you experienced with one of our employees. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Steve Riddick General Manager sriddick@sterlingmccallchevy.com

Drove 8 hours just to find out the truck wasn't ready. They then delivered the truck with no paper plates. After the sale was final it was tough getting a hold of the finance manager, said he was "busy". Ben the salesman didn't have a clue about anything besides trying to calm us down. Gave all the blame to the mechanics. Lousy service, slimy stuff you always hear about.

Dealer Responses

Thank you for bringing this to my attention. I apologize that the vehicle was not ready and that you did not receive your paper plates when the vehicle was delivered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Maurice Caraway, General Manager mcaraway@Sterlingmccallchevy.com

Low pressure and helpful staff. Test drives without having to qualify to purchase. Also a suggestion after salesman saw my trade-in lead to a low mileage Lexus that really fit my needs. Payment is well within budget.

Dealer Responses

Thank you for your kind words! We thank you for your business and look forward to your next visit!

My entire experience was A+. From the moment my vehicle was picked up to the time I received delivery once finished. Joe stayed in constant contact with me. He went above and beyond to ensure I was completely satisfied. He was patient and very thorough. He added a personal touch that was very refreshing. I would highly recommend Sterling McCall and their team of specialists.

Dealer Responses

Thank you Trent for your kind words for Joseph! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

Thank you Mr Khan for your courteous, professional and friendly service Always good, clean and comfortable lounge In and out before estimated waiting time! Awesome

Dealer Responses

Thank you for your kind words for our staff, we appreciate it!

My advisor Lee is wonderful. Kind courteous a d knowledgeable. He helps in any way he can. Service was great!! As long as I am here in Texas my car will only be serviced around Sterling McCall Chevrolet. Good people

Dealer Responses

Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. -Sterling McCall Chevrolet Team

Justin did a great job with the sale, he was very pleasant and went out of his way to meet my expectations for what I wanted. You are lucky to have him as a member of your team. Thanks

Dealer Responses

Thank you for taking the time to write about your experience with us, Charles ! At Sterling McCall Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Justin was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. -Sterling McCall Chevrolet Team

Daniel was very pleasant and very knowledgeable on what I needed done on my truck . Everyone I came in contact with was very kind . The service area was clean and very peaceful.

Dealer Responses

Thank you for your kind words for Daniel, we appreciate it! We are very happy to hear that we were able to provide you with great service visit!