Sterling McCall Chevrolet

The dealership itself wasn’t bad but when I went to go look at a car they offered to have me test drive, when I went to visit it had been sent out to auction. They should do a better job at keeping up with their inventory.

Great experience with sales, service and finance everytime!

Dealer Responses

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. -Sterling McCall Chevrolet Team

Awesome service performed on my 2017 Chevrolet Tahoe. They promised the service would be completed by the end of the day and it was and for under the price I was originally given.

Dealer Responses

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We can't wait to see you again, have a great day. Sincerely, Sterling McCall Chevrolet Team

Great dealership, I have purchased my vehicles from them. All departments has always been friendly and helpful. My last couple of visits have been for vehicle maintenance or repair and I always ask for Michelle because she gives excellent customer service, she always keep me informed plus she does it with kindness and always with a smile. It is great to know when your sitting around waiting for your vehicle there someone checking on it, keeping you informed and looking out for your interest and comfort while you wait. All with kindness and a smile, she cares about her customers service. Keep up the wonderful customer service , you’re an asset to the dealership and thanks for being there. Excellent customer service and maintenance or repair work. I only take my vehicle’s here and suggest you do as well. If for service just ask for Michelle you want be disappointed (she’s a wonderful and delightful person)to work with.

Dealer Responses

Leon & Nedgra, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Michelle's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. -Sterling McCall Chevrolet Team

Beware of the Used car department. They are selling lemons and they are fully aware of it. They do not stand by their product and are looking to trick people. The service department is lazy . Read all the other negative reviews. They are correct.

Dealer Responses

Thank you for bringing this to my attention. I apologize for your sales experience. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Maurice Caraway General Sales Manager mcaraway@Sterlingmccallchevy.com

This is the third time I’ve used this dealership! Very good service! The finance department was very helpful and got me the best possible deal.

Dealer Responses

Marilyn, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team provided you with one of the best dealer experiences ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. -Sterling McCall Chevrolet Team

Great service will go back for future very friendly

Dealer Responses

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. We hope to be of service to you again in the future! Regards, Sterling McCall Chevrolet Team

Ronald Garcia was amazing to work with. He made buying my lease so easy! He knew that my family was going through a tragedy and did everything he could to make it the easiest process! If you are looking to purchase a Chevy he is the man to go to!

Dealer Responses

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Ronald was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Sterling McCall Chevrolet Team

I purchased the car online They delivered it to me the following day Excellent service by the sales person Very pleased so far Highly recommend

Dealer Responses

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable car buying experience!

Sterling McCall Chevy sold me a Car in May 2022. 2 weeks later the front end berrings went out and have around $900 in costs for this and the struts are going out as well.

Dealer Responses

Thank you for bringing this to my attention. I apologize for the service issues you have encountered with your vehicle. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Kyle Mixon Service Manager wmixon@Sterlingmccallchevy.com