Stanley Ford Pilot Point

4.5

Hours of Operation

Service
Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–12:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–7:00pm
Sunday
Closed

Cars on the lot

24 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Stanley Ford Pilot Point are from Cars.com and DealerRater.com

210 reviews

2003 Jeep longhorn special engine size four or six

3.0
by Jim dunn on Jul 18, 2022

The 2003 Jeep shows it’s a 4.0 but it’s listed as a 2.3 just wanted to know what the engine is,will make a difference on the price.

Overall experience 3.0 Does recommend this dealer. Did not purchase a vehicle.

Great buying experience, done all online!

5.0
by Daryl on Jul 13, 2022

Purchased a Ford Ranger from them. Great vehicle! We are so pleased with it. As I live in Utah, purchased it online and never even went to the dealership. The process worked well and they took care of everything. A family member picked the truck up for me. Then all I had to do was go to the DMV to pick up the title, which the dealership had shipped there, and the plates. Great experience. We’ll done Stanley!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Ron, service manager.

5.0
by Martha Pierce on Jul 05, 2022

Ron, service manager. AJ tech are EXCELLENT. best customer service from both . service are was closing. my car barely made it to the Stanley Parking area .. ✔️ Ron service manager was knowledgeable, customer service tops, caring ..went out of his way to make sure i had a way home , gave me towing telephone numbers, the best ✔️ A.J. - tech .. this young man outstandingly full of knowledge. caring , smart, forward thinking ..brought me home .. AAAA+ Martha Pels Pierce please give them a call

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great experience with josh the salesman! Worst experience...

1.0
by Cody on Oct 21, 2021

Great experience with josh the salesman! Worst experience I’ve ever had on finance part! Casey was very disrespectful to josh while he asked a simple question. And when it didn’t go his way with financing part he had a bad attitude from there on. If ya are looking for a car or truck Id think about it real hard if ya think you are going to not finance through them and have to deal with that guys attitude. Real piece of work. Smile dude. People like you are why a whole company gets bad reviews!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

HANDS DOWN THE WORST SERVICE DEPARTMENT EVER!!!! Had a...

1.2
by merichins on Feb 04, 2021

HANDS DOWN THE WORST SERVICE DEPARTMENT EVER!!!! Had a simple back Up camera issue and I have been there 5 times now and still broken!!!!! LITERALLY went in for my scheduled appointment today and they said the guy that can fix it is out sick. WHAT!? I get it. People get sick. I’m not upset about that. I’m Upset you let me drive all the way down here with my 3 year old to tell me that. Avoid this service department like the plague.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Truck was purchased less than two weeks ago, and when...

1.4
by Quran Bryant on Jan 25, 2021

Truck was purchased less than two weeks ago, and when purchased it was raining and dark as I got in the truck to leave. Now after inspecting my tires the rear tires treads doesn’t even meet the truck key half way treads so smooth. The front 2 tires tread on top are good but but side walls have cracks and weather splits. I called and the the GM offered to give one tire only, and insisted that I wanted something for free. My response was I’m a stand up guy that’s why I didn’t remove the new set of tires on my trade in . 🚨 The salesman did better than the Gm by offering 4 tires instead of only 1, but I declined because they’re smaller tires than comes on the truck and I have to be safe because the truck is to heavy.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Ford F-250 king ranch

1.3
by Casey on Jan 18, 2021

Truck was purchased less than two weeks ago, and when purchased it was raining and dark as I got in the truck to leave. Now after inspecting my tires the rear tires treads doesn’t even meet the truck key half way treads so smooth. The front 2 tires tread on top are good but but side walls have cracks and weather splits. I called and the the GM offered to give one tire only, and insisted that I wanted something for free. My response was I’m a stand up guy that’s why I didn’t remove the new set of tires on my trade in . 🚨 The salesman did better than the Gm by offering 4 tires instead of only 1, but I declined because they’re smaller tires than comes on the truck and I have to be safe because the truck is to heavy.

Customer service 2.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Casey, our Management staff at Stanley Ford Pilot Point, has reached out to you several times by phone and email with the contact information we currently have in our database but have not heard back from you. Please reach out to Mike Baine or Andrew Kelly at (940) 686-2236, or you can email Mike at mbaine@stanleyautogroup.com or Andrew at akelly@stanleyautogroup.com at your earliest convenience. Thank you so much, Casey.

I bought a pre-owned Edge from Stanley Ford and it was a...

5.0
by WW3 on Nov 15, 2020

I bought a pre-owned Edge from Stanley Ford and it was a great experience all around. Wendi Little was wonderful to work with and she was friendly, knowledgeable and followed up on all my questions. I had a minor mechanical issue the day after buying the Edge and it was handled immediately. I would definitely buy another car from them again!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

GT350 Dream Car!!

5.0
by Keith on Oct 31, 2020

Great vehicle at a great price! Wendi was outstanding! Look here first when shopping for a car! This was the easiest car purchase that I have ever made. Exceptional experience from start to finish!!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Keith, we set high expectations for ourselves so it's gratifying to hear you had a great experience with Wendi. We appreciate you taking time out of your day to let us know how we're doing. It's our pleasure in serving you!

Tune up

5.0
by James Batch on Oct 29, 2020

Michael Banks was a pleasure to meet. Great nechanic friendly service. Michael Banks explained what he was doing to my F150 in a way i could understand

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

James, thank you for your awesome review regarding Michael and your service experience! We appreciate you taking time out of your day to let us know how we're doing. Thanks again!

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