St. Charles Motorcars

4.5

Hours of Operation

Sales
Monday
10:00am–8:00pm
Tuesday
10:00am–8:00pm
Wednesday
10:00am–8:00pm
Thursday
10:00am–8:00pm
Friday
10:00am–5:00pm
Saturday
10:00am–5:00pm
Sunday
Closed

Cars on the lot

72 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of St. Charles Motorcars are from Cars.com and DealerRater.com

45 reviews

Proceed with caution

3.0
by Car shopper 1 on Sep 04, 2021

I traded in a GL 450 for a newer model of the same. At the time of purchase, there was a warning light indicating that the vehicle needed a service B. I requested that service be done at the time of purchase. I waited in the dealership for the service to be done as I was told they were taking the vehicle to a partner repair shop It took about 1.5 hours. Two weeks later, I am sitting in a repair shop because there is a warning light that says, "check engine oil at next refueling". Needless to say, I was lied to about the service being done. The customer service seemed to be very good, however we're not honest. ..and yes, this is a real review!

Customer service 4.0 Buying process 4.0 Quality of repair 1.0 Overall facilities 5.0 Overall experience 3.0 Does not recommend this dealer. Did purchase a vehicle.

We had an outstanding experience at St. Charles...

5.0
by susankmiec on Aug 30, 2021

We had an outstanding experience at St. Charles Motorcars. My new (2004) Chrysler Sebring convertible popped up when I was googling "convertibles for sale near me." I got a fast response from Brad, was very impressed by his knowledge of the convertibles on the lot, he was very honest about pros and cons. The car had a little pull to the right which they took care of before we picked it up. It was shiny and washed and ready to go as promised. Nothing but good things to say about the entire staff (sorry, can't remember all the names!)

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

"Save the Best for Last"

5.0
by Key on Aug 11, 2021

On my quest for a used Honda (Acura) or Toyota (Lexus), I spent a majority of my Saturday visiting several dealers in the Chicago area. Test driving several cars that failed in meeting my expectations and standards for the price I was prepared to pay. After feeling defeated and ready to wave the white flag, I decided to give St. Charles Motorcars a call to inquire about a 2002 Lexus ES300 with a 106K miles. Spoke to Tyler & he assured me that I would not be disappointed with the performance and condition of the interior. Tyler was right, the car won my heart...superior drive...smooth, comfortable, wouldn't know it was a 2002. And, the interior was impeccable, which is important. Needless to say, I purchased the car...I am grateful that Tyler convinced me to stop by. I am so glad that I didn't give up & gave St. Charles Motorcars a chance to sell me a beautiful & reliable vehicle.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

i got a great deal , Zak help , he is tops

5.0
by edward bell on May 10, 2020

i got a great jaguar from here , they did a great job on everthing, i ask to have it delivery , boom got it,,telling you thay are tops.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

2019 jeep

5.0
by james on Dec 06, 2019

Just purchased a 2019 jeep wrangler! 2nd purchase from Mike F love the jeep traded in my old car and the whole deal went perfect! thanks guys!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Ghost mats

1.5
by Joe Sester on Jun 04, 2019

Terrible customer service. They don't follow through with claims they make or deals they make. One of the worse experiences I've had buying a car, felt like they were trying to use smoke and mirrors.

Customer service 1.0 Buying process 2.0 Quality of repair 1.0 Overall experience 2.0 Does not recommend this dealer. Did purchase a vehicle.

Great Selection Great Experience!!!!!!!

5.0
by br on Jun 02, 2019

Just picked up my 2018 Jeep Wrangler Jl !!! Worked with Brad and Justin Great experience and they had us in and out in so we could enjoy our Saturday in our new jeep! I would strongly recommend Saint Charles Motorcars!!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Just Purchased

5.0
by Rudy on Jan 28, 2019

Excellent dealer! They have a great selection of cars and really and the process was effortless. Mike took care of us and Justin did all the paperwork. Excellent transaction

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Car purchase

2.0
by William Peed on Jan 19, 2019

I bought a 2013 Dodge dart . I am very unhappy with my experience had to replace the battery right off the bat and driver's side headlight kept blowing out I finally got that fixed had to replace the plug. Had to replace the window visor which was broke from day one had it looked at by a mechanic because the backup camera only works when it wants to the blower motor for the heat is the same way and. Was told it has a dead short somewhere and it would be very expensive to track down and repair. Very unhappy customer here. William peed

Customer service 2.0 Overall experience 2.0 Does not recommend this dealer. Did purchase a vehicle.

great to work with

5.0
by alex B on Aug 22, 2018

Called and inquired about a 2015 Wrx they had in stock. They answered and told me they had in stock and went there to check and look at car. When getting there they had the car washed and easily accessible to test drive. Negation and working on a deal on vehicle was great and they were very easy to work with and helped in every way to make a deal for both sides. They cleaned the car nicely and made the shopping experience way easier compared to other places. Brad and everyone on staff was great to work with and will definitely go back for future purchases.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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