Southside Kia

4.7

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
11:00am–5:00pm

Sales Team

George Luciano headshot

George Luciano

Finance Manager 4.9 (101 Reviews)
Dealer Experience 9 years
Dealership Experience 4 years
Firas Hammami headshot

Firas Hammami

Sales & Leasing Consultant 5.0 (59 Reviews)
Dealer Experience 6 years
Dealership Experience 6 years
Moe Nafisi headshot

Moe Nafisi

Internet Sales Director (38 Reviews)
Dealer Experience 16 years
Dealership Experience 9 years

Cars on the lot

71 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Southside Kia are from Cars.com and DealerRater.com

866 reviews

Mr. Anthony Grant, the full-service department and the

5.0
by grierrs on Mar 31, 2022

Mr. Anthony Grant, the full-service department and the customer service agents are always willing and able to assist and I always receive excellent service. The driver of the van that takes you to or picks you up from work just wonderful.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I always get good service from this dealership.

5.0
by 9lives on Mar 25, 2022

I always get good service from this dealership. Service advisor, Tommie Mercer understood what I needed and was most cooperative.

Customer service 4.0 Overall experience 5.0 Does recommend this dealer.

Great people, great customer service and always quick

5.0
by Guyguy1888 on Mar 24, 2022

Great people, great customer service and always quick getting my needs taken car of without any issues

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I contacted the General Manager directly because I felt

1.0
by Dtorres on Mar 15, 2022

I contacted the General Manager directly because I felt the Service Manager was non-responsive even though he said he’d get back to me. I can only imagine the GM delighted the inquiry to the very person I wanted to discuss. By the Service Manager’s own word, just because we did “shotty work” on the engine replacement, doesn’t have anything to do with the catalytic converter code coming up the next day. My engine light came on, all they did was hook it up and tell me I need a new Catalytic converter. Quoted me $2,900. Plus and would have to order and have the part in 2-3 days. They never even checked the work, no mechanic just “computer says”. I called around, only needed a portion of a catalytic converter. The “mechanics” actually did an assessment first, got the part which was damaged by the fumes being caused during the oil consumption problem. My engine had not been mounted properly, greater than a 1/8 inch gap, only one bolt was out back on the engine, the other bolt was actually found in the catalytic converter. NO Accident. The mechanics wrote up what they found, I hoped Kia would do right by me and pay the repairs or at least some of it. The Service Manager, very snuggly offer a $500.00 credit to use in their service department. Took no responsibility, condescending to my lack of auto knowledge to think one thing had anything to do with the other, even with the shotty work. This is the 2nd Kia from this dealership, my first Kia died a week after I put $1200.00 of work into it. Since I had no warrenty remaining I had to buy a new car. With 17 months of payments left I did not want to do that again. My Service Adviser had to tell sales to leave me alone because they kept calling to buy my car. One more thing, when I tried to use the $500.00 to purchase an extended warranty, I received no help whats so ever. A promise of a call regarding the credit and then nothing. He likely spoke with the Service Manager regarding it and was once again no help. One thing I learned from this, going to a dealership for help means nothing, their mechanics don’t have extensive training or experience, you can get anybody that has some background with little experience. My belief the dealership is the best place to go is totally gone, find a good mechanic that will look under the hood. Very poor service and response. I do not give negative reviews generally, but this was so poor and extremely expensive a lesson.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

World-Class Service!

5.0
by Ned Rubin on Mar 12, 2022

World-class service. Wonderful Service Consultant, office staff and technicians!! Best service experience ever! Kia is a terrific car and they are so luckt to have this dealership! 5+++

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

We live in South Carolina drove down on a Sunday and

5.0
by Tshorter on Mar 03, 2022

We live in South Carolina drove down on a Sunday and drove right back it was a great experience working with Brian and Firas.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

My buying experience was conducted professionally and in

5.0
by CM on Mar 02, 2022

My buying experience was conducted professionally and in a timely manner. Our salesperson, Daryl Bautista, was knowledgeable and did not exert high pressure techniques. The finance officer, George Luciano , was knowledgeable, understood our needs for vehicle protection and was super helpful.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Firas Hammami was wonderful to work with at Southside

5.0
by Charlie b on Feb 28, 2022

Firas Hammami was wonderful to work with at Southside Kia, where I purchased a new 2022 K5 on 2/23/2022. He was very knowledgeable with a friendly demeanor. At no point did I experience any type of pressure from him. He also provided a great deal of advice after the sale. It was a pleasure to do business at Southside Kia and I consider myself fortunate to have met Firas. I highly recommend this dealership in general and specifically Firas Hammami, 904 400-6650.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

David was GREAT his buddy Filas was nice too I love my

5.0
by Momakim6 on Feb 28, 2022

David was GREAT his buddy Filas was nice too I love my car thanks David

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Anthony Grant is the best - patient with all my girl

5.0
by Embalmer2stars on Feb 22, 2022

Anthony Grant is the best - patient with all my girl questions my car was done early. Please ask for him. I know I will again. Thank you Anthony

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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