South Shore Mitsubishi
Hours of Operation
Cars on the lot
Preying on COVID fear
There's better deals out there! Pretty clearly unethical business practices - listing cars 20% below required sales prices as a COVID/economic fee. Getting people in the door and using this fee as fake negotiating power, then hardline negotiating until someone caves to their inner urge to keep car buying convenient. They're taking the most annoying part of car salesmen (poor negotiations) and amplifying it to the nth degree and taking advantage of many people's unfounded fears of the COVID pandemic that's no longer present (recession imminent). No wonder Carmax, Carvana, etc. are so clearly the better option these days. The fee the sales person I worked with took a week of constant, multi-day attempts at communication to send final numbers...likely just to increase the amount of time invested in the deal. I really hope there aren't enough suckers out there to cave and wait for a better deal!
BUYER BEWARE-GO LOOK ELSEWHERE
The experience started off bad from the start- had to circle the building three times to find a spot to park before finally parking across the street. No parking lot and the side street was already filled with cars. I scheduled an appointment a couple days in advance to look at a particular SUV, only to be told that the car was in the body shop because one of the workers apparently scratched the bumper and damaged it. Big red flag right there and would have been nice to have known before planning around this appointment and driving all the way over there. They tried to sell me a similar SUV and when going over the prices, the price of the car is WAY more than what is listed on the website and more expensive than any other nearby dealer. There is an extra “20 percent” cost added to the price on the paperwork. So unless you plan on making a 20% down payment plus more cash down, and paying 6-7 thousand more than another dealership for the same car, you can get a way better deal any where else.
An unbelievable experience!!
Although I didn’t purchase a car today, I felt the need to write something on this shop. I’ve been around the block for years, had my credit ran God knows how many times and everyone’s out there for your wallet, to get you in any car and out their dealership. I met with a young man named Tom here, he does special financing at this place. He had printed out my credit report and highlighted all the reasons why I need to work on rebuilding, he walked me through all my mistakes and showed me where I stand and why. I haven’t applied for a credit card my entire life and that’s one of the reasons where I went wrong. Thanks to this young man I now know how to my fix my credit and get myself back on my feet. No one takes the time out to sit down and give you a breakdown for free and he did that which impressed me more than I can put in words I don’t have the minimum down payment for the car yet but you best believe I’ll be back to pick up my car from Tom. Unbelievable experience I was not expecting a free coaching lesson on my credit history before I walked in. God bless you young man and I will see you very soon
Do not buy here.
They had a car listed online - I called and confirmed this price. But now all off a sudden that price went up by over $5000. They said the price online is because of a down payment. (their Website says nothing about a down payment). You should change the price to reflect the actual price. Just be honest about it. Car buying is difficult as it is! no need to make it worse.
Terrible people. They’re liars, worst people EVER. DO NOT GO HERE. Told me multiple times the car was available and when I drove here from an hour away the car was not there
Bait and switch
Bait and switch.. I saw a car posted on 2 different sites for 2 different prices.... I went to see the car but car wasn't there.... they kept trying to show me more expensive cars that I didn't want.... then they keep calling me trying to sell me other cars because the one I want is always conveniently in "transit"
Hidden Fee BS
If I could leave 0 stars, I would. Was interested in a car for the price listed online only to find out that the price listed is after a 25% deposit. These types of dealerships are shady. Avoid them on principal alone.
THE OLD BATE AND SWITCH
Saw a car on Cars.com. When I went in to the dealership to see the car when I was told the car was $10k MORE than listed. The salesman, lucky for him I forgot his name, was arrogant and laughed at what I was looking to spend. POOR BUSINESS PRACTICE! RUN FROM THIS PLACE!!!
Bait & Switch
Car listed at $35k, when I got to the dealership they said no the car price is $40k. So why is it listed as $35k? Bait and switch of course. On top of marking up the car $5k, they add on a $1995 certification fee and a processing fee of $995. You still have taxes, registration etc. due. A car that was $35k is now $50k. I asked to see the invoice, sales manager Anthony comes out with a FAKE BOGUS invoice. Don't bother asking for the invoice, they won't show you the real one. My car is listed on kbb for trade-in for $7k. They offered me $3.5k!! Do not go here, it is the typical bait and switch dealership. Don't believe those google reviews you see, its a marketing scheme of phone reviews!!
They switch the price once you make an inquiry and don’t honor the price given to you! Save yourself the hassle from shopping with them terrible customer service as well.