South Shore Mitsubishi

4.0

Hours of Operation

Service
Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–7:00pm
Sunday
11:00am–5:00pm

Cars on the lot

153 cars available See all Cars

Dealership reviews

4.0
Rating and reviews of South Shore Mitsubishi are from Cars.com and DealerRater.com

156 reviews

Preying on COVID fear

1.0
by A W on May 10, 2022

There's better deals out there! Pretty clearly unethical business practices - listing cars 20% below required sales prices as a COVID/economic fee. Getting people in the door and using this fee as fake negotiating power, then hardline negotiating until someone caves to their inner urge to keep car buying convenient. They're taking the most annoying part of car salesmen (poor negotiations) and amplifying it to the nth degree and taking advantage of many people's unfounded fears of the COVID pandemic that's no longer present (recession imminent). No wonder Carmax, Carvana, etc. are so clearly the better option these days. The fee the sales person I worked with took a week of constant, multi-day attempts at communication to send final numbers...likely just to increase the amount of time invested in the deal. I really hope there aren't enough suckers out there to cave and wait for a better deal!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 3.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

BUYER BEWARE-GO LOOK ELSEWHERE

1.0
by Brian on Apr 15, 2022

The experience started off bad from the start- had to circle the building three times to find a spot to park before finally parking across the street. No parking lot and the side street was already filled with cars. I scheduled an appointment a couple days in advance to look at a particular SUV, only to be told that the car was in the body shop because one of the workers apparently scratched the bumper and damaged it. Big red flag right there and would have been nice to have known before planning around this appointment and driving all the way over there. They tried to sell me a similar SUV and when going over the prices, the price of the car is WAY more than what is listed on the website and more expensive than any other nearby dealer. There is an extra “20 percent” cost added to the price on the paperwork. So unless you plan on making a 20% down payment plus more cash down, and paying 6-7 thousand more than another dealership for the same car, you can get a way better deal any where else.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

An unbelievable experience!!

5.0
by Brian Page on Feb 22, 2022

Although I didn’t purchase a car today, I felt the need to write something on this shop. I’ve been around the block for years, had my credit ran God knows how many times and everyone’s out there for your wallet, to get you in any car and out their dealership. I met with a young man named Tom here, he does special financing at this place. He had printed out my credit report and highlighted all the reasons why I need to work on rebuilding, he walked me through all my mistakes and showed me where I stand and why. I haven’t applied for a credit card my entire life and that’s one of the reasons where I went wrong. Thanks to this young man I now know how to my fix my credit and get myself back on my feet. No one takes the time out to sit down and give you a breakdown for free and he did that which impressed me more than I can put in words I don’t have the minimum down payment for the car yet but you best believe I’ll be back to pick up my car from Tom. Unbelievable experience I was not expecting a free coaching lesson on my credit history before I walked in. God bless you young man and I will see you very soon

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Do not buy here.

1.0
by Concerned customer on Jan 27, 2022

They had a car listed online - I called and confirmed this price. But now all off a sudden that price went up by over $5000. They said the price online is because of a down payment. (their Website says nothing about a down payment). You should change the price to reflect the actual price. Just be honest about it. Car buying is difficult as it is! no need to make it worse.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

WORST PLACE

1.0
by N/A on Jan 23, 2022

Terrible people. They’re liars, worst people EVER. DO NOT GO HERE. Told me multiple times the car was available and when I drove here from an hour away the car was not there

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Bait and switch

1.0
by Annoyed on Jan 03, 2022

Bait and switch.. I saw a car posted on 2 different sites for 2 different prices.... I went to see the car but car wasn't there.... they kept trying to show me more expensive cars that I didn't want.... then they keep calling me trying to sell me other cars because the one I want is always conveniently in "transit"

Customer service 2.0 Overall facilities 2.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Hidden Fee BS

1.0
by Shawn on Dec 17, 2021

If I could leave 0 stars, I would. Was interested in a car for the price listed online only to find out that the price listed is after a 25% deposit. These types of dealerships are shady. Avoid them on principal alone.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

THE OLD BATE AND SWITCH

1.0
by NO PATIENCE FOR ARROGANCE on Nov 29, 2021

Saw a car on Cars.com. When I went in to the dealership to see the car when I was told the car was $10k MORE than listed. The salesman, lucky for him I forgot his name, was arrogant and laughed at what I was looking to spend. POOR BUSINESS PRACTICE! RUN FROM THIS PLACE!!!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Bait & Switch

1.0
by John Doe on Sep 15, 2021

Car listed at $35k, when I got to the dealership they said no the car price is $40k. So why is it listed as $35k? Bait and switch of course. On top of marking up the car $5k, they add on a $1995 certification fee and a processing fee of $995. You still have taxes, registration etc. due. A car that was $35k is now $50k. I asked to see the invoice, sales manager Anthony comes out with a FAKE BOGUS invoice. Don't bother asking for the invoice, they won't show you the real one. My car is listed on kbb for trade-in for $7k. They offered me $3.5k!! Do not go here, it is the typical bait and switch dealership. Don't believe those google reviews you see, its a marketing scheme of phone reviews!!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Bad business

1.0
by Bob Kelso on Aug 12, 2021

They switch the price once you make an inquiry and don’t honor the price given to you! Save yourself the hassle from shopping with them terrible customer service as well.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
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