South Houston Nissan

3.4

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–9:00pm
Sunday
Closed

Cars on the lot

83 cars available See all Cars

Dealership reviews

3.4
Rating and reviews of South Houston Nissan are from Cars.com and DealerRater.com

259 reviews

Do not go to that place is the worst place to buy a car....

1.0
by Marco lopez on Jan 21, 2020

Do not go to that place is the worst place to buy a car. the shopping experience there is horrible, 3 months ago I bought a truck and I still do not receive my car plates other than that the deal is super bad! DO NOT BUY IN THAT PLACE

Overall experience 1.0 Does not recommend this dealer.

These guys are shady. Buyer beware and don’t waste your...

1.0
by Mickj713 on Jan 12, 2020

These guys are shady. Buyer beware and don’t waste your time with them.I was literally going there to write a check for not just one but possibly two cars and they couldn't get out of their own way. I wasn't trying to haggle or argue, I was ready to buy.

Overall experience 1.0 Does not recommend this dealer.

Great customer service !!! It’s been an amazing...

5.0
by Willo080790 on Jan 03, 2020

Great customer service !!! It’s been an amazing experience there at the express service department . Will always trust and go see William Lopez my service advisor .

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Will, We're glad to see you had a positive visit with us! William is an outstanding asset to us here and always makes sure our customers go home happy! We look forward to serving you again soon! Regards, Felicia Harris Owner Loyalty Manager experience@southhoustonnissan.com

If only I could give a zero I def would. They think...

1.2
by Ishyrah on Dec 03, 2019

If only I could give a zero I def would. They think you’re stupid. They tell you one thing over the phone to get you in and another when you get there. They act like they work some kind of magic to get you a car and if you try to tell them you don’t want it they will keep submitting your info to different banks making your credit drop and their GM has also told his finance ppl to make sure you don’t get another deal anywhere else if you don’t work with him. BBB for sure.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Ishyrah, we're disappointed that you've been dissatisfied with your experience here. Both your opinion and business are extremely important to us, which is why I'd like to learn much more about this. Please contact me when you have a moment to speak. I hope to hear from you. Regards, Felicia Harris Owner Loyalty Manager experience@southhoustonnissan.com

Best dealership in the world, I came in for service but...

5.0
by croberts37 on Nov 25, 2019

Best dealership in the world, I came in for service but realized I could save money monthly after talking to the floor manager. Thank you Akash for your help.

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We love having you as a part of our family and we are even happier to hear that we always give you a 5-star visit! We appreciate you letting us know how we're doing and we hope to see you again. Regards, Felicia Harris Owner Loyalty Manager experience@southhoustonnissan.com

I bought my Nissan Murrano from David McDavid. I called...

1.0
by Capri3207 on Nov 21, 2019

I bought my Nissan Murrano from David McDavid. I called to make an appointment to replace a fog light assembly. The gentleman said the part would be in the next day and I could come at any time. He was scheduled to be off but he assured me there would be capable service technician to assure. I went to the service center the next day. The jerk at the counter was rude, unhelpful and dismissive toward me. The part wasn’t available and my time schedule was short as I was there for MD Anderson appointments. I will find another service center that treats customers like worthwhile people!

Overall experience 1.0 Does not recommend this dealer.

💯 happy with the services I received in buying my...

5.0
by Delores Jones on Nov 06, 2019

💯 happy with the services I received in buying my truck. I received prompt and professional/hands on services and Swift closing. These guys were great.

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

It’s great to know that our staff was able to give you the car-buying experience you were looking for! Our sales and finance team work hard to keep our customers completely satisfied. Welcome to the Family! Regards, David Morrissey Owner Loyalty Manager experience@southhoustonnissan.com

Scammed

1.0
by Disappointed on Oct 17, 2019

If I could put a zero I would. I was told that they would work out a deal for getting my first car (Sentra) traded in, which they didn't. What happened instead, is they took my "trade-in" ,never notified that lender that my car had been left and allowed payments to continue to be drafted from my bank account. In addition, I never received documents saying that the Sentra had been left in their possession.Meanwhile they sold me a second car, 8,000 over the blue book value. When I went to see why I was still being charged for the first car, the Lead supervisor, Mario< told me to get a lawyer. He never tried to correct the problem nor does he know where the first car is. In fact, he tried to say that I never left it at all. I contacted Corporate, Mario called me and said he would give me documents saying that they had my car, but when I went to pick them up , he told me he would not speak to me except through my lawyer. I never got the documents. So now, payments are being deducted for the first car, which they won't tell me where it is, i'm being charged for the second car and I have no proof of them taking possession of the Sentra . In fact, the Finance salesman, Ollie told me to just say the car had been repossessed. Why would I do that when I've made on time payments since taking possession of the Sentra? What a scam! Beware people cause this could be you.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

We're disappointed that we're unable to keep you in your vehicle and you're dissatisfied with this situation. We wish you the best of luck moving forward. Regards, David Morrissey Owner Loyalty Manager

2017 Nissan Titan Issues

3.0
by Spaceguy85 on Oct 14, 2019

I wanted to give this dealership a second chance. I brought my truck in to check the recall, and to have the jet engine sound fixed, and, the whistling Fuel filler looked at. The truck was in and out in less than an hour. That seemed great, perhaps they are doing better. However, I was told that they needed me to go with the mechanic (Toby) to show him the problem. Not a problem. I stepped over to the side of the building where my truck was. Spoke with Toby. Explained the issue, and that I have only had this problem for a short time. In fact, when I purchased this truck, it was 99 degrees in Houston, and of course, I had the AC on, but, not Jet engine sound. He told me that there are no codes stored, and that it was working as designed. If that were true, why did it not act this way until 2 weeks ago? And, the fuel tank noise was explained that they have not heard of it, and would have to call Nissan next week. Hmm, I think I will be calling Nissan this week to see if we can find someone to fix it. Very dissapointed. I traded a 2003 Frontier for this? It is a shame that, to me, this dealership seeps to push off customers. I have been driving Nissan since 1994. This will be my last one! One positive note, this time, at the front counter, I delt with a gentleman named Frank, He was courteous, and listens. Much better experience with him than other service writers here. I will NOT be back to the dealership! They could not even fix my 2017 Nissan Rogue Sport (Issues posted previously.)

Customer service 3.0 Overall experience 3.0 Does not recommend this dealer.
Dealer Responses

While pleased to see you had a quality experience with Frank, we're disappointed that you're having issues with your Titan and we've been unable to diagnose any issues with your truck. We understand your frustration and should you like to discuss this in any further detail, please feel free to contact me. Regards, David Morrissey Owner Loyalty Manager experience@southhoustonnissan.com

Great Experience

5.0
by Ginar on Sep 22, 2019

I had a really great experience at South Houston Nissan, Justin was my salesperson and he did a excellent job of showing and explaining to me how great the 2019 Nissan Altima operates so I purchased the vehicle on labor day. I love Nissan as this is my 4th Altima and each and every time this car shows itself to be a great purchase. Mr. Tello the General Manager and Mr. Johnny Garcia the service manager thanks for employing such a professional staff and keep up the good work.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We cannot thank you enough for taking the time to share your experience with us! We'd like to congratulate you on your new vehicle and should you ever have any questions, please don't hesitate to ask! We look forward to serving you again soon! Regards, David Morrissey Owner Loyalty Manager experience@southhoustonnissan.com

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