South County Buick GMC

Very Happy with this dealership, Mr. Jaime is a good sales personas. I came for second time to léase a Buick. And I come back un 2024 for another 👍🏻

Dealer Responses

Maria, thank you so much for this positive review about your experience here at South County Buick GMC. We always love to hear customer feedback! I am glad that Jaime was a good salesperson, he works very hard to provide exceptional customer service. Your positive review will encourage him. Thank you for your business and we look forward to seeing you back in 2024! Patrick Peters General Sales Manager South County Buick GMC

very professional and courteous service. Rudy was very helpful and overall staff as well. Auto was delivered in top shape. We are very happy with our new car

Dealer Responses

Thank you for this awesome review! We always love to hear customer feedback here at South County Buick GMC. I am happy to hear that you received professional and courteous service from our team, they always go out of their way to provide exceptional customer service. Thank you for recognizing Rudy and all of his hard work, he is a great salesman, and your positive review will encourage him to keep up the good work. We are happy that you're happy and we thank you for your business. Patrick Peters General Sales Manager South County Buick GMC

Excellent service from Jose! Very friendly and answered all our questions we had. The experience was great from start to finish, we love our new truck!

Dealer Responses

I am so happy to hear that you received excellent service and had a great experience from start to finish. Thank you for calling out Jose by name, he always greets our customers with a friendly smile and will make sure to answer any questions or concerns you might have. I will pass on your kind words to him, they will definitely make his day! Our number one priority here at South County Buick GMC is our customers, so when you're happy we're happy! We thank you for your business. Patrick Peters General Sales Manager South County Buick GMC

Sean was great! He was responsive, lots of information. Professional in every aspect. Negotiations went well . Not hard sell. Finance Dept also pleasant. Informative but not pushy. I would recommend at anyone.

Dealer Responses

Thank you so much for taking your personal time to leave this positive review online! Thank you for calling Sean out by name and recognizing his professionalism and responsiveness. He is constantly working hard to provide great service so that our customers have the best experience. Our finance department also does a great at delivering information and tries to find the best deals for our clients. We thank you for your business. Patrick Peters General Sales Manager South County Buick GMC

I walked into the dealer knowing I might not get approved. I got off the car and I literally had to wake up to a salesman for help. Didn’t get his name until like 25 min after I interacted with him. He had no compassion at all. He didn’t try to help me what so ever. He tone of voice was so dry. Everyone at this dealer just looked like they hated their jobs.

Dealer Responses

Bull, Thanks for your review, we take all feedback seriously. I appreciate that you have brought this to our attention. We will certainly take note and work on improving. If you could provide more detail on who you worked with it would greatly help us with our action plan. Thank you, Patrick Peters General Sales Manager South County Buick GMC

Gracias por el buen servicio... 👍👍👍👍👍 Gracias alas personas que me atendieron fueron muy amables y si recomiendo a GMC a mis amigos... Gracias de nuevo GMC por mi nueva troca 😘😘😘😘😘👍👍👍

Dealer Responses

Gracias por esta increíble reseña! Nos alegra saber que tuvo una excelente experiencia aquí en South County Buick GMC. ¡Recomiéndenos a sus amigos y familiares porque una referencia es el mejor cumplido que podemos recibir! Gracias por su negocio y estamos ansiosos por tenerlo nuevamente. Paul Fillmore General Manager South County Buick GMC

Excellent service by Daniel Galicia. He helped ya and answered al our questions nicely and living us with a great deal and experience. Thank you!

Dealer Responses

Thank you so much for leaving this awesome review about your great experience here at South County Buick GMC. I am so happy to hear that Daniel was able to help you out and answer any questions that you might have. Your positive review will encourage him to keep working hard! Our team here is constantly going above and beyond to provide exceptional customer service. Thank you for stopping by South County Buick GMC and we would love to see you again in the future. Patrick Peters General Sales Manager South County Buick GMC

Very pushy to buy will not respect your answer on been No or let me think and come back,,,, ask for 12k on my lease gave me 10k not coming back

Dealer Responses

We quoted fair market price for the year, mileage and condition of your vehicle. We apologize that we were not able to offer more. Patrick Peters General Sales Manager South County Buick GMC

Horrible service, I drove Los Angeles to pick car up after deal was finalized a week earlier. They knew I was coming for still made me waste 4 hrs with all sorts of nonsense. I was very disappointed with the service I received. To make things worse I have requested a copy of the lease several times and still have not been given to me, I don’t understand how they can do business like that. I have called 3 times and still don’t have copies... Unbelievable!!!

Dealer Responses

Matiev, We are very disappointed to learn of your experience with Jose here at South County Buick GMC. Thank you for posting this online so that I now have visibility of the issue. Please contact me at (619) 477-4462 so that I can follow-up and make sure that we take care of your needs. Thank you kindly, Patrick Peters General Sales Manager South County Buick GMC

Never return phone messages. Had to pay off my loan myself because they took to many days I personally had to pay 43.00 out of pocket to close the loan . Don’t buy form these guys Daniel was great!!

Dealer Responses

We are so sorry that you have had trouble with my team calling you back. I'd like to learn more. Can you please call (619) 477-4462 and ask for me personally? We want to make this right for you by first reimbursing you for the additional expense you incurred. Thank you for allowing me the opportunity to work with you to resolve this issue. Sincerely, Patrick Peters General Sales Manager, South County Buick GMC