South County Buick GMC

Everybody has been friendly and helpful. They explain everything and try to accommodate any needs we have. I liked the Lift service arrangement, very convenient.

Dealer Responses

Thank you so much for leaving us this positive review! We are happy to hear that you had a great experience at at South County Buick GMC and that we were able to accommodate your needs. We are looking forward to seeing you again in the future! Mario Penunuri Service and Parts Manager South County Buick GMC

Very disappointed we thought we were gonna get great service but it was horrible the employees don't care about the customers no one call you always the same think we will call you but they never do . We took our car for repair at 9 in the morning Friday with a appointment our car was promised the same day so we called to get a update on our car service guy told us to call tomorrow for a update we called the next morning a woman told us she would call us back and again nothing we call again and same thing and we called again and this time they told us our car would not be seen by the mechanic till Monday and it won't be ready till a week nobody call us to inform us we just picked our car up and took it somewhere else. My husband lost a day of work because his car was just sitting there for 2 days.

Dealer Responses

Fany, we thank you for your post as it has alerted us to internal opportunities where we could do better. We apologize for your inconvenience, and based upon your feedback, we have implemented new procedures. Now, every client receives a call before the end of the day to advise on the vehicle status and next steps. We have been going through a change in management, and we dropped the ball. We would like to work with you to keep you as a client. Please contact me at 619-336-2838 so that we can reconcile this situation. Thank you, Mario Penunuri Service Manager South County Buick GMC

We went to 3 different dealerships by far Yours has the best customer service, everyone was so friendly and helpful I will definitely come back

Dealer Responses

We are so happy to hear that you had such a great experience here at South County Buick GMC! All of our employees here go above and beyond for their customers to ensure complete satisfaction! We are looking forward to seeing you again in the future. Paul Fillmore General Manager South County Buick GMC

The whole experience was super easy and not one bit stressful. Everyone was super nice and efficient especially the sale guy Rudy that sold me the car. Best car buying experience I've ever had.

had a great experience. Alfredo is truly an asset and a people person. Fun doing business with all of your staff. Thank for making the experience seamless

Dealer Responses

Thank you for this great review! I am so happy to hear that you had a great experience and our staff was fun to do business with. Thank you for calling Alfredo out by name, he truly is an asset to our team. He does a great job at making the car-buying process as easy and seamless as possible. I will pass on your kind words to him, it will certainly make his day. We thank you for your business! Paul Fillmore General Manager South County Buick GMC

I had an appointment for oil change and tire rotation. I was there just a little over an hour and my truck came back with service done and washed besides!

Dealer Responses

Thank you for this positive review about your service experience here at South County Buick GMC. Our service team works hard to provide quick and exceptional service, thank you for recognizing their efforts. Please feel free to check our website for service specials to take advantage of our current offers. We thank you for your business and we hope that you continue to use South County Buick GMC for your future servicing needs. Paul Fillmore General Manager South County Buick GMC

Wonderful service! They’re always making sure your needs are met. This is our fifth car with this dealership and have always been very satisfied with their service.

Dealer Responses

Alma, thank you so much for taking the time to leave this positive review, we always enjoy receiving customer feedback! I am so happy to hear that our team went above and beyond to make sure that your needs were met. They are constantly working hard to provide exceptional customer service. Thank you for your loyalty and for continually supporting South County Buick GMC, we love to see familiar faces! We cant wait to have you back in the future and we thank you for your business. Patrick Peters General Sales Manager South County Buick GMC

I was very pleased to purchase my car at this dealership. The staff was extremely helpful and very friendly. I will definitely recommend this dealership.

Dealer Responses

Irasema, thank you for this awesome review! We are happy to hear that everyone was helpful and friendly, my team makes sure to provide the best service possible so our customers have an exceptional experience. They will be with you along every step of the car buying process and will always make sure to answer any questions that you might have. Please recommend South County Buick GMC to your friends and family, because a referral is the best compliment we could receive. Thank you for stopping by! Patrick Peters General Sales Manager South County Buick GMC

Good people great service and caring Employees such a great place they went out of there way to get me approved quickly and stay past closing

Dealer Responses

Thank you for this great review! I am so happy to hear that you had such an amazing experience at South County Buick GMC! My team is constantly going out of their way to provide exceptional customer service to make sure our customers are happy, even if it means staying past closing. They are really great people, thank you for recognizing all of their amazing work. We thank you for your business. Patrick Peters General Sales Manager South County Buick GMC

Real good experience purchasing my vehicle with South County Buick GMC. Friendly and patient! Customer service oriented and went above and beyond to make the deal work!

Dealer Responses

Jack, thank you so much for taking your personal time to leave this positive review online! We are so happy that you had a really good experience while purchasing your vehicle at South County Buick GMC. Our team goes above and beyond to make the car buying process as easy and smooth as possible. They will also always greet you with a friendly smile and make sure that you leave 100% satisfied with your purchase. Thank you for recognizing their hard work. We thank you for your business and cant wait to have you back soon. Patrick Peters General Sales Manager South County Buick GMC