Smart Honda of Davenport

4.5

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

38 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Smart Honda of Davenport are from Cars.com and DealerRater.com

275 reviews

Sales & Financing Excellent!

5.0
by Tony C on Oct 13, 2021

Ben from sales did an outstanding job of collecting all the necessary information and answering questions prior to the appointment. When I arrived with my wife, the car was ready and waiting for us, along with a good portion of the documents. The test drive went well, the car was beautiful, our trade-in was evaluated quickly right after. They even re-detailed the new car while we were working on the paperwork. The financing was very clearly explained, and very professionally handled. We ended up driving home with the new car that same day, all happy with our new car. Great dealer to do business with, highly recommended!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for the wonderful review! We always enjoy hearing good things from our customers. We truly appreciate your recommendation.

Luke and Doug were awesome. I found a beautiful car and...

5.0
by lindabaker56 on Sep 29, 2021

Luke and Doug were awesome. I found a beautiful car and they worked with me and I was able to purchase it. They are friendly and helpful. Thank you so much. It was a great birthday. would recommend 100%.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Happy Birthday! We are thrilled to hear about your positive experience with us. Thank you for the kind review and recommendation.

A friendly place to buy a Honda from everyone one is...

5.0
by patty on Sep 20, 2021

A friendly place to buy a Honda from everyone one is happy to help you find the right one for you! This is my 2nd Honda CR-V from them and I would recommend them to anyone Greg Rietz thank you so much!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for sharing your positive car-buying experience with us. We appreciate your recommendation. Enjoy your new Honda CR-V!

Smart Honda is the place to shop for your New Car!

5.0
by Satisfied Customer on Aug 12, 2021

Maurice was a delight to work with. He went above and beyond my expectations to help me purchase a car. Rick did a great job in arranging financing

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for sharing your positive experience with us! We always enjoy hearing good things from our customers.

My CRV was in for a faulty air conditioner on June 10. I...

1.2
by CGK on Jun 28, 2021

My CRV was in for a faulty air conditioner on June 10. I was told by Craig Mettler the part was on emergency backorder and they would call me. Have left 2 voice messsages on his cell number and no calls back. I called Zimmerman Honda and they had the part, scheduled me for installation, and did not charge me even though it was out of warranty. They had replaced 3 bad discharge hoses that week. Today is June 28 and the car is fixed free and working great because of Zimmerman Honda. Also, Craig quoted me well over $1100 to fix it even though it was only 3 months out of warranty. Lesson learned. Also, my husband has a 2019 CRV so they lost 2 customers. Plus I have a story to tell to anyone owning a Honda looking for servicing!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

We're very sorry that you had a negative experience. We take bad reviews very seriously, and we would like to know more. To discuss your situation further, please contact our Service Manager, Stephen Rhodes at 563-445-4746.

kay so we just had a horrible experience at Smart Honda...

1.0
by Sayonnha on Jun 14, 2021

kay so we just had a horrible experience at Smart Honda this week. We approached the dealership to buy back a vehicle we bought from them less than two years ago. They gave us a quote, we agreed and they took our keys and loan paperwork and kept it with them. Then they said they cannot process the final signature that day since their computers were down and asked us to come and sign the final paper today while they finalized everything on their end in the meantime. When we did not get a call from them after the weekend, we called in to get an update. It was then that we were treated completely insultingly. The person on the phone said very rudely that our car was just lying at the dealership and they had no intentions to purchase the vehicle. They refused to acknowledge that multiple agents at the dealership had given us the same estimate and committed to the transaction just one day ago. When we visited the center right after they had the unprofessionalism to say that they gave us an wrong estimate and they can compensate us for the trouble we went through by filling our tank with gas!! We could see very clearly that they were lying through their teeth and refused to admit any conversations that we had in the 3 trips we made to the center last week and the multiple phone calls with the agents we had regarding the transaction. We just want to say that please do not treat us customers as fools. We know you are lying and being completely unprofessional. At least have the decency and the transparency to say truthfully that you cannot make the transaction. We customers are not at your mercy that you will talk to us and treat us like we are stupid and have not done our research. We are very saddened and disappointed with this unexpected behavior and just sad that the only Honda in the Iowa side of Quad Cities are exploiting customers in this manner.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

We are truly saddened to hear about your negative experience. Our General Manager has reached out and would like to help resolve this situation. To discuss your experience further, please contact our General Manager, Tim Bothwell at (563) 445-4906.

Marvin Wyatt was the best salesman! He answered all of my...

5.0
by arubio9499 on Jun 04, 2021

Marvin Wyatt was the best salesman! He answered all of my questions and was very kind and helpful! Marvin was very pleasant to work with. I will definitely be recommending him to my friends and family

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thanks for the recommendation and great review! It was a pleasure serving you as a customer. We look forward to your next visit.

Such a great experience!

5.0
by arubio on Jun 04, 2021

Marvin Wyatt was my salesman! He was the kindest person and answered all of my questions. I felt so comfortable with him. He wasn't pushy and didn't rush me or pressure me into buying. Great customer service and I will definitely be recommending friends and family!!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for the recommendation and kind review! We always enjoy hearing good things from our customers.

If you want to buy a Honda, go see Julie Young. She is...

5.0
by Two.jane on Mar 01, 2021

If you want to buy a Honda, go see Julie Young. She is great. She truly cares about what you will be happy with, including the car and your financial situation. She does not push you at all. She works with you. I have never met a car salesperson like Julie!!

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for sharing this wonderful review with us!

Thankful for all of my experiences with Smart Honda. This...

5.0
by cjowaterman on Feb 25, 2021

Thankful for all of my experiences with Smart Honda. This is my second car that I have purchased from Smart Honda. This time I dealt with Benjamin Rhodes. He is a newer salesman, but he knows how to work with people! He will do everything that he can to get you into the car that you love. Would highly recommend everyone involved!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We are happy to have you as part of the Smart Honda Family. Thank you for sharing this positive review with us. We look forward to your next visit!

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