Smart Honda

4.8

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–5:30pm
Sunday
Closed

Cars on the lot

61 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Smart Honda are from Cars.com and DealerRater.com

818 reviews

Good service always

5.0
by Dennis Langrehr on Apr 18, 2022

Mike Morales Of DesMoines Ia has taken care of our new car since we brought it in 2019 (Honda Pilot ) We moved to this area in 2018 and had a older Honda Pilot which he took care of us . He was the reason we brought the 2019 Honda . My husband just had our car there Friday 4/15. As usual great service by Mike and the rest of the staff. Thank you for job well done

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for the positive review! We are happy to have you as part of the Smart Honda Family. We look forward to your next visit!

Steve Brant service manager was very helpful and got my...

5.0
by dflatcham1 on Dec 09, 2021

Steve Brant service manager was very helpful and got my car part ordered right away set me up annapointment rite away.The service and work done was great

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thanks Steve Brant

Great customer Service and follow-up with the Service...

5.0
by badram1 on Nov 30, 2021

Great customer Service and follow-up with the Service Department. One of the best service departments I have dealt with!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

We researched vehicles online for price and quality. We...

5.0
by reviewname on Aug 21, 2021

We researched vehicles online for price and quality. We purchased a pre-owned Honda CRV from Smart Honda in Clive, Iowa. The vehicle was for a family member. Ted L was terrific. Helped us out when unexpected delays occurred on our end and ensuring our family member had no issues. Exceeded our expectations. We own a Honda Pilot now and our previous vehicle was a Honda Pilot. We never had any issues with either vehicle.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

This is great news! Thank you for sharing your positive experience with us.

Great service, this was my first visit and will...

4.8
by bstalder on Jul 16, 2021

Great service, this was my first visit and will definitely be going back for my next oil change. Steve Brant did a fantastic job at explaining the process to me and my service was quick.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

This is wonderful to hear! Thank you for sharing your positive experience with us.

The finance department has been nothing but a headache...

2.5
by Adidas-shelley12 on Jul 06, 2021

The finance department has been nothing but a headache since the beginning. They wouldn’t let me leave without purchasing their plan. They told me a lie directly to my face. Claiming the Wheel and Tire protection was included in my $2,350 extended warranty contract. When I left, I noticed it was an additional $500. I immediately called and attempted to cancel both. It has now been 3 weeks and the communication has been sub par. The finance manager Steve, claimed he “forgot about me.” Now I’ve tried to contact him further, to no avail. I am extremely upset and disappointed. I will be posting reviews on any and everything I can find. The only pleasant part of this entire process was the actual salesman Todd, who has been extremely pleasant, honest, and punctual. I appreciate him very much.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Update- 4 weeks after purchase, Steve Fulton with the finance department claimed he had submitted the cancellation forms on my behalf. 14 weeks after purchase, I have called both warranty companies to see if the cancellation was successful. Both told me the warranties are still active and no cancellation forms have been submitted, I have attempted to reach out to the GM Matt Hofmeyer, on multiple occasions, he hasn’t answered or responded to anything.

Worked with Matt C. He did a great job showing me cars in...

5.0
by Dayton on May 06, 2021

Worked with Matt C. He did a great job showing me cars in my price range. We have bought other vehicles from him and will continue returning to him.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

This is great to hear! Thank you for sharing your positive experience with us.

Such great service from Clay and Craig. Honest, flexible,...

5.0
by rshellady on Feb 25, 2021

Such great service from Clay and Craig. Honest, flexible, and helpful. No regrets at all choosing Smart Honda of Des Moines. They gave us the best deal and were friend and efficient.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the positive feedback! We're always happy to hear good things from our customers.

Tire Replacement

5.0
by Douglas Jensen on Dec 05, 2020

I was traveling through the area and ended up with a flat tire. I was approximately 20 miles from Des Moines. I was able to get the spare on and limp the car into Des Moines. I googled Honda dealers and Smart Honda immediately popped up. I called them on my way and spoke to Reno. Great guy. Super friendly. He told me he would immediately go to work on getting a replacement tire lined up. By the time I arrived he was ready for me and had a tire prepared. They were able to move me in and out pretty quickly. I very much appreciated Reno's focus on customer satisfaction. Job well done!!

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

This is fantastic to hear! Thank you for sharing your experience with us.

Simply the Best

5.0
by Jacob Woodford on Nov 25, 2020

My wife and I just moved her from Denver Colorado and were looking for a full size suv, of course the Pilot was in the top of our list. Levi and the team was absolutely amazing. I would highly recommend this team for any need. I cannot express enough gratitude for Levi, Brenda in Finance and the GM Matt Hoffmeyer. Thank you all for your amazing service and great deal. The family loves our 2021 honda pilot touring!!!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

The 2021 Honda Pilot Touring is a fantastic vehicle! Great choice! We are happy to hear about your excellent car-buying experience. Thank you for sharing and welcome to the Smart Honda Family!

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