Hours of Operation
Cars on the lot
Good service always
Mike Morales Of DesMoines Ia has taken care of our new car since we brought it in 2019 (Honda Pilot ) We moved to this area in 2018 and had a older Honda Pilot which he took care of us . He was the reason we brought the 2019 Honda . My husband just had our car there Friday 4/15. As usual great service by Mike and the rest of the staff. Thank you for job well done
Thank you for the positive review! We are happy to have you as part of the Smart Honda Family. We look forward to your next visit!
Steve Brant service manager was very helpful and got my...
Steve Brant service manager was very helpful and got my car part ordered right away set me up annapointment rite away.The service and work done was great
Thanks Steve Brant
Great customer Service and follow-up with the Service...
Great customer Service and follow-up with the Service Department. One of the best service departments I have dealt with!
We researched vehicles online for price and quality. We...
We researched vehicles online for price and quality. We purchased a pre-owned Honda CRV from Smart Honda in Clive, Iowa. The vehicle was for a family member. Ted L was terrific. Helped us out when unexpected delays occurred on our end and ensuring our family member had no issues. Exceeded our expectations. We own a Honda Pilot now and our previous vehicle was a Honda Pilot. We never had any issues with either vehicle.
This is great news! Thank you for sharing your positive experience with us.
Great service, this was my first visit and will...
Great service, this was my first visit and will definitely be going back for my next oil change. Steve Brant did a fantastic job at explaining the process to me and my service was quick.
This is wonderful to hear! Thank you for sharing your positive experience with us.
The finance department has been nothing but a headache...
The finance department has been nothing but a headache since the beginning. They wouldn’t let me leave without purchasing their plan. They told me a lie directly to my face. Claiming the Wheel and Tire protection was included in my $2,350 extended warranty contract. When I left, I noticed it was an additional $500. I immediately called and attempted to cancel both. It has now been 3 weeks and the communication has been sub par. The finance manager Steve, claimed he “forgot about me.” Now I’ve tried to contact him further, to no avail. I am extremely upset and disappointed. I will be posting reviews on any and everything I can find. The only pleasant part of this entire process was the actual salesman Todd, who has been extremely pleasant, honest, and punctual. I appreciate him very much.
Update- 4 weeks after purchase, Steve Fulton with the finance department claimed he had submitted the cancellation forms on my behalf. 14 weeks after purchase, I have called both warranty companies to see if the cancellation was successful. Both told me the warranties are still active and no cancellation forms have been submitted, I have attempted to reach out to the GM Matt Hofmeyer, on multiple occasions, he hasn’t answered or responded to anything.
Worked with Matt C. He did a great job showing me cars in...
Worked with Matt C. He did a great job showing me cars in my price range. We have bought other vehicles from him and will continue returning to him.
This is great to hear! Thank you for sharing your positive experience with us.
Such great service from Clay and Craig. Honest, flexible,...
Such great service from Clay and Craig. Honest, flexible, and helpful. No regrets at all choosing Smart Honda of Des Moines. They gave us the best deal and were friend and efficient.
Thank you for the positive feedback! We're always happy to hear good things from our customers.
I was traveling through the area and ended up with a flat tire. I was approximately 20 miles from Des Moines. I was able to get the spare on and limp the car into Des Moines. I googled Honda dealers and Smart Honda immediately popped up. I called them on my way and spoke to Reno. Great guy. Super friendly. He told me he would immediately go to work on getting a replacement tire lined up. By the time I arrived he was ready for me and had a tire prepared. They were able to move me in and out pretty quickly. I very much appreciated Reno's focus on customer satisfaction. Job well done!!
This is fantastic to hear! Thank you for sharing your experience with us.
Simply the Best
My wife and I just moved her from Denver Colorado and were looking for a full size suv, of course the Pilot was in the top of our list. Levi and the team was absolutely amazing. I would highly recommend this team for any need. I cannot express enough gratitude for Levi, Brenda in Finance and the GM Matt Hoffmeyer. Thank you all for your amazing service and great deal. The family loves our 2021 honda pilot touring!!!
The 2021 Honda Pilot Touring is a fantastic vehicle! Great choice! We are happy to hear about your excellent car-buying experience. Thank you for sharing and welcome to the Smart Honda Family!