Silver Auto Sales Inc.

3.8

Hours of Operation

Service
Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
9:00am–3:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Cars on the lot

120 cars available See all Cars

Dealership reviews

3.8
Rating and reviews of Silver Auto Sales Inc. are from Cars.com and DealerRater.com

84 reviews

Easy Purchase

4.5
by John Jackson on Dec 14, 2012

From the on-line inquiry prompt responses to the closing of the purchase the salesman was very helpful, accurate

Customer service 5.0 Buying process 4.0 Overall facilities 5.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.

Excellent dealer! Professional and courteous staff

5.0
by Happy Baja owner on Dec 02, 2012

Just bought a 2005 Subaru Baja from Silver Auto and I have to say I am extremely impressed and very happy with my purchase from them. Mike Carrol (sp?) was our salesman and was absolutely on the ball, helpful, professional and a truly honest person to work with. It was worth the 2+ hour drive to get our vehicle from Silver Auto. We will absolutely buy our next vehicle from Silver Auto. I highly recommend this dealer and their staff to anyone in the market for a quality used vehicle. The surprising thing about this dealer is the inventory they have is truly unique, meaning they have something for everyone and not just plain jane vehicles, they have great taste in their inventory and it shows. Every vehicle we looked at there was in excellent shape and well represented (no hidden gimmicks, flaws, etc) They were 100% honest with their description of our vehicle and we are very happy with it. The financing person (Aaron) was great and quick and did not waste our time and was very friendly and got us on our way quickly with an exceptional deal. Again, don't look anywhere else if you are needing a new car, Silver Auto is the place to go! Thanks Silver Auto & crew!!!! -Mark

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Quick response via email

3.8
by DJ Trumpet on Oct 19, 2012

I saw the car I wanted at Silver and two others in Chicagoland. Silver was the only one who answered my email request to visit. Price was good, but not negotiable. Trade-in value was low end of bluebook. Only prep work done to car was a wash.

Customer service 4.0 Buying process 5.0 Quality of repair 2.0 Overall facilities 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.

Steve was really up front on the policy of sales as soon...

5.0
by ssimone on Oct 08, 2012

Steve was really up front on the policy of sales as soon as I was there. It was exactly what I wanted to hear and when I requested to view the entire inventory myself he knew what I meant. I couldn't make up my mind with the big variety of cars and trucks. When I stepped into the sales room Steve was right there to help me in picking the auto in the price range I wanted and gave me an honestly great deal for my trade in. I am 57 years old and never met more a friendly sales staff.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Bad Trade Values? Really??

5.0
by Richard on Aug 17, 2012

I've sold Silver Auto 2 vehicles over the past few years, neither time as trade-ins. Everyone told me that Carmax gives the highest value if you just want to sell, but the first car I sold was $1,500 better at Silver, and the second was $1,000 more than Carmax. That's $2,500 real money (not "trade allowance") in favor of Silver Auto. I think some reviewers expect "retail" money for broken-down trade-ins...both cars I sold were maintained and looked decent, but by no means perfect.

Customer service 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Great Experience

5.0
by Randy on Aug 06, 2012

I recently bought an SUV from Marty & Aron, and it couldn't have gone better. I'd recommend this place to anyone...best price I could find, and a painless process. I'll check these guys first next time I'm in the market.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Nice Place, Friendly People

5.0
by 01010 on Jun 23, 2012

The other reviews are not so great, but I had a pleasant experience. Didn't offer much for the trade in, and didn't budge on the advertised price of the vehicle. Claimed they are a wholesale seller. If you are fine with the internet price, this is a good place to go, just don't expect to bargain at all. Friendly guys, Larry and Zac, they even stayed an hour late to close my sale.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Bad Sell

1.0
by Hoenig on Apr 30, 2012

I asked if the car i was going to buy had anything wrong with it, they said it had been gone over top to bottom and was fine. The next morning there was a puddle of coolant under my car. They had sold me a car knowing the head gaskets were bad and wanted me to pay them to fix it. I took my repairs elsewhere where it cost over $1500 to have the head gaskets replaced. I wouldn't buy from them. save the trouble.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Customer Service

1.0
by 98754 on Apr 28, 2012

I called this dealer about a week ago asking if there was any accidents to a car that I was interested in, I just wanted to know that, they just told me to wait and they will call back "as soon as possible" which they didn't. I'm very displeased about their service is. By the time I called back the car was sold already.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

DO NOT TRADE IN YOUR CAR HERE!!!

1.6
by ROCAPOP on Dec 02, 2011

THEY MAY HAVE LOWER PRICED VEHICLES, BUT YOU NEVER WANT TO TRADE IN YOUR CAR WITH THEM. THEY GIVE YOU LOW PRICE FOR YOUR TRADE IN AND TRY TO FOOL YOU WITH THEIR OWN "EDUCATION". FOR YOUR SAME CAR, YOU WILL DEFINITELY GET A SIGNIFICANTLY HIGHER PRICE AT OTHER DEALERS. DO NOT DO TRADE IN BUSINESS WITH THEM!!!

Customer service 3.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 2.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
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