Silver Auto Sales Inc.
Hours of Operation
Cars on the lot
I just purchased a 2008 Ford Focus that was advertised on the internet and I was suprised that the car was there. Some dealerships don't have the car your looking for. Silver Auto Sales did and the sales man was nice and I will recommend my friends and family to them.
You have to sift through the lemons...
The vehicles that we were shown were pretty much junk. We had spoken with a salesman prior to coming and told him the cars we were interested in, and when we got there one of the 3 vehicles was out on a loan (this is one he supposedly put a hold on), so we weren't even able to see it. We saw a red Toyota Corolla that they had pulled up, but when we shut it off and tried to restart it, it failed to start. We also saw a black Honda Civic that had horribly pulsating brakes, and the salesman did not even mention the brakes, not even as a warning when we took it for a test drive! The cars looked great in the pictures, but in person they are really dirty, scratched and scuffed and we saw one with a huge crack in the front windshield (black Civic). When the crack was mentioned with the salesperson, he said if we were concerned with the scratches, cracks and such we should raise our price point. Oh yeah, and they will not wheel and deal (aka...negotiate). While we were waiting we also heard a different salesman complaining about a woman calling in about her vehicle that was getting fixed. He said that they thought the carburetor was flooded to the customer over the phone, but we heard them continuously trying to start a car (I am talking like minutes at a time, trying to crank this thing). It was more than likely an electrical problem, but they just kept doing the same thing and outright lied to the customer. They also sold a vehicle to a gentleman and when the customer mentioned the wear on the tires, the salesman said, "well, when you buy a used car you should figure on having to buy a new set of tires". We will not be returning to look at any of their vehicles.
It was ok.
Customer service was average. But the finance lady was terrible. She added extra charges onto contract that we didnt agree upon. After I discovered it, she got really upset and it seem like she didnt want to write the deal up anymore. Once she finally wrote it up and we were done, she didnt say anything to me but sign here. No congrats on your purchase..no thank you..no nothing. Sales customer service - B Finances department - F+
Bought a Gmc truck with 188k back in march of 2013. Truck still runs like new, they are pretty trustworthy people. My sales guy was marty, he did a good job answering any question i had.
I am an educated consumer who had done my research. Silver Auto and Mike Carroll my salesman was wonderful. A satisfying experience. Gladly recommend.
A good deal for a knowledgeable buyer
Silver offers great prices on cars and the reason is because they let you determine what, if any prep, you want done on your car. I just bought a 2006 Lexus ES 330 from them. The price was way less than any other dealers. The car hadn't been prepped, but was in solid mechanical condition (I had a 3rd party shop check it out before I bought it- which Silver was fine with). After I bought it I had my local car wash do $450 in dent removal for some minor dings, a full detail and wax, and I put in a new battery. Sure I put some money into the car post purchase, but I also saved about 3 grand from what other dealers were charging for the same car/year/mileage. If you don't care about price and you want a shiny used car with fresh tires and wax, this likely isn't your dealer. If you shop on price and don't mind taking care of some freshening up on your own, at least check these guys out. As for the sales team, I found the transaction very straightforward. They did what they said they would, with no hidden charges or games. My only complaint might be that they are pretty busy, and I had to wait a bit to sign paperwork.
18 year old buying his first car.
I'm an 18 year who was looking for a reliable vehicle for a reasonable price. They took care of all the mechanical issues I noticed with speed and efficiency. My vehicle is in incredible shape inside and out.
Don't buy a car from that place!
I bought my car in December 2012 . The staff was great and the experience was pleasant. Then I got that shinny pice of junk home. I had three major repairs in six months. I have spent over 3 thousands dollars on that car. And went to start it yesterday and it would not start. I only drive it to the train station and back everyday. Car is not dependable. Now I have to look for another car. I promise you I will never go back to silver auto again. I can't wait to get rid of that car!
I cant say anything more than don't buy any car from them
Honesty, Open and Direct - Clarity w/Car Shopping