Short-Redmond Ford

4.5

Hours of Operation

Service
Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

157 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Short-Redmond Ford are from Cars.com and DealerRater.com

339 reviews

I had a great experience at Short-Redmond Ford.

5.0
by dturner1014 on Aug 09, 2022

I had a great experience at Short-Redmond Ford. The staff was very professional and super helpful. I would definitely recommend them to a friend or anyone else. Thanks again guys!!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I looked at Ford vehicle and was contacted through

2.0
by sapphire3378 on Aug 07, 2022

I looked at Ford vehicle and was contacted through instant chat.i was told someone would contact me ASAP well I waited and waited and no one called me back.when I looked for the vehicle it had been removed from the website

Customer service 2.0 Overall experience 2.0 Does not recommend this dealer.

Friendly no pressure salesman.

5.0
by Ryalske on Aug 03, 2022

Friendly no pressure salesman. Anthony, was awesome.!! The entire dealership congratulated me on my purchase

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

After a week no bad taste

5.0
by Jeffrey Risden on Jul 30, 2022

After having the new ford Ranger for over a week now I still am amazed when I think about how nice everybody was to myself and my wife and grandson . Kaleb was outstanding and the entire deal was outstanding; I have bought several new vehicles in my 64 years; but this has to be the best experience I have ever had while buying a new truck . As long as I am buying vehicles I?ll be buying from now on at Short Redmond Ford Lafollette ! Again thank you to everyone there for making this the most pleasant experience in my lifetime .

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello Jeffrey, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

Beware..do your research

2.0
by Joe on Jul 07, 2022

Would not match payoff of trade in however they listed vehicle for sale $6500 more than offered. Said they had NO room to negotiate. I'm all for people making money but don't like the shady tactics.

Customer service 2.0 Buying process 2.0 Quality of repair 2.0 Overall facilities 2.0 Overall experience 2.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Joe, we are so disappointed to learn of this situation you have described. Please give a call to Cliff Lane at (423)562-22 if you’d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.

Customer

5.0
by Jeffrey Dennis on Jul 03, 2022

Very good customer service They worked well us. Will return again.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Jeffrey, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

I feel the dealership did their best in providing the

5.0
by Caleb Baird on Jun 28, 2022

I feel the dealership did their best in providing the best deal on my new vehicle and was extremely fair regarding the trade in value of my old one. It was a pleasure to work with the salesman Scott Stanfield. He made sure the process went as smoothly as possible for me and was very accommodating to my requests.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

ask for Roger Adkins, he was good and honest.

5.0
by J. Hunter on Jun 26, 2022

ask for Roger Adkins, he was good and honest. the entire staff was on point. Thanks for the good deal.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Kaleb kerby was awesome

5.0
by Michael Young on Jun 12, 2022

Everything was great. From Kaleb to the finance guy. I could not have asked for a better experience.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Michael, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Bronco Purchase

4.0
by Paul Walker on Jun 04, 2022

Sales person was very helpful and courteous. John done everything he could to get my bronco delivered and to get my deal completed

Customer service 4.0 Buying process 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello Paul, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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