Shift Bay Area

3.4

Hours of Operation

Sales
Monday
8:00am–8:00pm
Tuesday
8:00am–8:00pm
Wednesday
8:00am–8:00pm
Thursday
8:00am–8:00pm
Friday
8:00am–8:00pm
Saturday
8:00am–8:00pm
Sunday
8:00am–8:00pm

Cars on the lot

472 cars available See all Cars

Dealership reviews

3.4
Rating and reviews of Shift Bay Area are from Cars.com and DealerRater.com

149 reviews

Great experience

5.0
by Jinwoo Yom on Sep 20, 2021

Shift cars are reliable and the shift agents work with you to ensure that you get everything that you need correctly and timely. highly recommend!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

The best experience!

5.0
by Eddie f on Sep 18, 2021

I had such a great experience with shift! I had purchased a car from another online option and the description was less than accurate. I scheduled the return and did more searching and found my perfect ride on shift! It seemed to good to be true but when the car was dropped off I realized that wasnt the case! Shift offers the best blend of buy from your living room but still having real people there to guide you through the whole quick and painless process. I never hesitate to recommend shift to friends family and co workers!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Shift buy experience

5.0
by Adrian G on Aug 31, 2021

I had a great experience with Shift. I had a trade-in and the price offer was good and had a lot of options from what car I can choose, at a good price and more than everything without any headache or hassle of a Sales person. Was simple and fair.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great deal, simple process

5.0
by Gabby on Aug 30, 2021

Shift makes it super easy to trade in your car. I got a great deal for my 2012 Ford Mustang and I would definitely recommend using Shift if you are looking to sell or trade your car. The process for the trade in itself could be a bit more efficient as it took longer than expected, but I was more than satisfied overall.

Customer service 5.0 Buying process 4.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Convenient Buying Option

4.0
by Nellie S. on Aug 29, 2021

Convenient buying for people with time constraints. No dealership haggling. Quality used vehicles for fairly reasonable prices. I still recommend that the vehicle be inspected by a private mechanic.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 4.0 Does recommend this dealer. Did not purchase a vehicle.

Experience With Shift Was Accommodating and Easy.

4.0
by Dinah on Aug 28, 2021

My husband and I had a great experience purchasing our car from Shift. Initially, we tried to schedule a test drive online to happen at our house, but the vehicle we were interested in was located in San Francisco, and our address was just out of the location's test drive area. We agreed to test drive the vehicle at their location in Sacramento, CA. Within two days Shift San Francisco had the car transferred to Sacramento. When we arrived at Shift the staff greeted us right away. The environment was very inviting and made us feel at ease. Since the car had arrived on location the same morning of the test drive, it wasn't stored where it should have been. They had the keys, but we did have to wait for the staff to locate the car before starting the test drive. Once we decided to make the purchase, Shifts concierge Amelia did her best to make the process easy and painless for us. She worked along with Travis in the finance department. Together they made our experience with buying our car from Shift worth it.

Customer service 4.0 Buying process 4.0 Quality of repair 4.0 Overall facilities 4.0 Overall experience 4.0 Does recommend this dealer. Did not purchase a vehicle.

Great experience

5.0
by Cathleen on Aug 27, 2021

My car buying experience was great and so far my car is perfect. The concierge, Bryce, was fantastic and so was the remote sales team. I’m very happy overall.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Easy Buying Process!

5.0
by Jess C. on Aug 27, 2021

Very easy buying experience and a great price! We purchased our car and had it delivered a little over a week later. Definitely recommend buying from Shift.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Good experience

4.0
by Cathy on Aug 26, 2021

At the beginning I had difficulty getting an appointment to have a car delivered. Once it was delivered everything went very well. Smooth and easy.

Customer service 4.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.

Misleading

2.0
by Chris on Aug 25, 2021

Car condition is not as stated by the reps… do what you need to do to get the car checked before you commit. Warranty options are lacking… the car I bought has underlying issues that don’t match the age or mileage of the car. Doesn’t seem well taken care of.

Customer service 1.0 Buying process 5.0 Quality of repair 2.0 Overall experience 2.0 Does not recommend this dealer. Did purchase a vehicle.
The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.