Serra Hyundai

4.8

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–3:00pm
Sunday
Closed
Sales
Monday
9:00am–7:30pm
Tuesday
9:00am–7:30pm
Wednesday
9:00am–7:30pm
Thursday
9:00am–7:30pm
Friday
9:00am–7:30pm
Saturday
9:00am–7:00pm
Sunday
Closed

Cars on the lot

125 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Serra Hyundai are from Cars.com and DealerRater.com

867 reviews

I got exactly what I want

5.0
by Doyleetia on Jul 02, 2022

So I received a call from Hyundai asking did I want to trade my car in. I was hesitant at first so I talked with God, and prayed about it. I had an idea of what I wanted, so I called my dealer and told him. He definitely came through the test drive sold me all they way. Then came time to take numbers lol and buying cars especially new ones they wanna add and add lol. So we talked and I was given a great deal I even got Gap included. Thanks Hyundai y’all did it again

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Congratulations on your vehicle purchase! Our Sales Department is always glad to help our customers drive away in a vehicle they love, as well as deals they are happy with. It is always great to know that our team is providing the best experiences. Please do not hesitate to reach out to us if you have any future automotive needs or questions.

Thanks for my 2022 Santa Fe

5.0
by Carolyn Davison on Jul 02, 2022

Shout out to my salesperson Vince Webb for the hospitality. He took time to make sure I got exactly what I wanted. He even tolerated my sisters. Mark Hill thanks for all you did as well. I really enjoyed my experience. Glad to be a part of the Hyundai family

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Serra Hyundai is the place to go!

5.0
by L. Roberts on Jun 30, 2022

Vince Webb is the best! He was so easy going, not pushy, and explained everything to the tee. This is the best experience I’ve ever had in a car dealership. I know where to come when I need another car. I will definitely be sending friends and family to Serra Hyundai. Thanks again to Vince!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello dear customer, we appreciate your excellent review. Thank you for visiting us and we are so glad to serve you here at Serra Hyundai.

Serra Hyundai is the Best

5.0
by Lisa on Jun 30, 2022

We had an older car that had been very good to us and it was time to trade it in for several reasons.  We did our homework, we researched and compared make/models against others, and before I knew it, we were pulling into the Serra Hyundai dealership in Trussville, AL.  Our personal situation definitely made it challenging for our salesman, Antoine Gray, and he probably walked a good mile or two, back-and-forth, to his sales manager, Roberto Rodriguez.  They worked “their magic”, in sync, for several hours.  Before long, we found ourselves sitting in a brand new shiny black 2022 Calligraphy Santa Fe.  We take this opportunity to express our sincere thanks to Mr. Gray, Mr. Rodriguez, and a finance representative, by the name of Josh, for their outstanding professionalism, proficiency, unlimited resourcefulness, patience, and understanding, for without it, we’d still be in our old car.  Everyone was very courteous and polite, we were offered refreshments (i.e., Jim and Nick mini sandwiches, coffee, and water). The facility and the restrooms were clean and neat too.  Thank you Team Serra, we enjoyed sharing this experience with you all and……….we REALLY love our new car.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Lisa, we are ecstatic to learn that we have a loyal customer in you here at Serra Hyundai! It is a pleasure for me to read that our team provided you with excellent care during each of your visits. We hope you are enjoying your Santa Fe.

Fantastic!

5.0
by Sabrina Beck on Jun 28, 2022

Vince Webb was phenomenal! My friend referred me to him and now I will refer him to all of my friends and family in need of something new! I was a first time buyer and he made it so easy, everything was explained so well! He laughed and never quit smiling!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for taking the time to tell us about your experience, Sabrina. Our Sales Department is grateful for the opportunity to assist you with your first car purchase. We are relieved to know that the process was simple and well-explained. We hope to be of service to you again at Serra Hyundai!

Great car dealership

5.0
by Sarah Peek on Jun 26, 2022

I had a great experience buying my pre owner car. Vince Webb was the best and made me feel comfortable and made it an easy process!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Sarah, we're happy you found our staff to be so supportive during your experience here at Serra Hyundai. Our Sales Team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

New Venue

5.0
by Steven Ezell on Jun 22, 2022

Very helpful and patient with us. My wife and I would have no issues buying from Vince again. He made the buying process as easy as he could. Would recommend him to anyone.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your positive feedback and recommendation! Steven, we're happy to learn that our Sales Team provided you and your wife with a positive and easy buying experience with our dealership. Please don't hesitate to reach out to Serra Hyundai again, and enjoy your new vehicle!

Satisfied Customer

5.0
by Susan on Jun 18, 2022

Great experience should for a new car. I really appreciated Vince’s knowledge and expertise!! He was great to work with and is a great asset for the dealership!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello Susan, We here at Serra Hyundai are so excited to see that you had a great experience with your new purchase. Our Sales Team wants to thank you kindly for the five-star review you left for us and we hope you have a great day.

Vince the man

5.0
by Trey on May 26, 2022

Worked with Vince. He was awesome highly recommend him. I told him what I was looking for and the budget I wanted to stay in and they made it happen.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Trey, thank you for your positive feedback and recommendation! It's great to learn our Sales Team helped you with finding an affordable vehicle that you're happy with. Please don't hesitate to reach out to Serra Hyundai in the future, and enjoy your new vehicle!

Best car buying experience with Vince Webb

5.0
by Trupeshkumar Patel on May 12, 2022

I bought Senta Fe at Serra Hyundai, Trussville. I had awesome experience at the dealership. Whole buying process was very smooth, great thanks to Vince Webb. He help to get the best deal considering currently market situation.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your perfect star review. We are pleased to learn you enjoyed an awesome dealership experience while working with our Sales Team. Congratulations on your new Hyundai Santa Fe. Please don't hesitate to reach out if there is anything more we can do.

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