Serra Chevrolet

4.8

Hours of Operation

Service
Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–3:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
10:00am–3:00pm
Sunday
Closed

Cars on the lot

166 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Serra Chevrolet are from Cars.com and DealerRater.com

953 reviews

I set up an appointment to look at a CPO Chevrolet...

5.0
by Brandon P. on Jan 22, 2022

I set up an appointment to look at a CPO Chevrolet Colorado and Dominic was my salesman. I ended up buying the truck and taking it home the same day. The whole process went smoothly and Dominic was very helpful. He wasn’t pushy and answered any questions I had. He went above and beyond to make sure I had a great experience. I would definitely recommend him to anyone looking to buy a vehicle through Serra Chevrolet!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Serra Chevrolet Southfield Team

Dominic is one of the most thoughtful sales reps I have...

5.0
by Joe on Jan 18, 2022

Dominic is one of the most thoughtful sales reps I have ever had the pleasure of dealing with. He went above and beyond to meet my needs and ensure the entire process was as smooth as butter. 10/10 would recommend to other buyers.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Serra Chevrolet Southfield Team

Disappointed with their unwillingness to negotiate a...

1.0
by Greg on Jan 03, 2022

Disappointed with their unwillingness to negotiate a mutually agreed on fair price. I was very interested in a Ram Truck they have for sale and have increased my offer couple of times. Serra shows no attempt to work with the customer on price. no mutual attempt.

Customer service 3.0 Overall experience 1.0 Does not recommend this dealer.

Excellent customer! Professional and friendly and listen...

5.0
by dken964786 on Dec 12, 2021

Excellent customer! Professional and friendly and listen to what your need are making it an great experience

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Serra Chevrolet Southfield Team

I happen to be looking on cars.com and ran across a...

5.0
by takoerner on Nov 12, 2021

I happen to be looking on cars.com and ran across a vehicle at your dealership. The salesman that helped me was Dominic who was very friendly and welcoming. I explained my situation and could not go to the dealer until the next day. He held on to the car for me. We made the purchase that day and Dominic made the experience verry easy. I couldn’t be happier with the Doninic, he was a pleasure to work with.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Dominic was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Serra Chevrolet Southfield Team

Dominic Is an amazing dealer. Friendly at all times....

5.0
by Tacco87 on Nov 10, 2021

Dominic Is an amazing dealer. Friendly at all times. Professional. He is beyond SUPER GREAT! I can't see myself dealing with anyone else. He is definitely my go to guy whenever I want a vehicle.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Serra Chevrolet Southfield Team

Thank you for your loyalty to our dealership and for taking the time to write this review. Dominic’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, The Serra Chevrolet Southfield Team

Dominic was honestly a pleasure to work with. I am in...

5.0
by Mcain3023 on Nov 06, 2021

Dominic was honestly a pleasure to work with. I am in sales and can spot a salesman from a mile away. Working with him I felt like I was working with my uncle or my father. Do yourself a favor and ask for him if you are looking for a vehicle! You will not be disappointed!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for this excellent review. We are so happy to hear that we could make you feel like a part of the Serra Chevrolet Southfield family with your recent purchase. We hope you are enjoying your new car. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Sincerely, The Serra Chevrolet Southfield Team

Wes was great. He took care of everything is a quick and...

5.0
by JAMESMCDOWELL1897 on Nov 04, 2021

Wes was great. He took care of everything is a quick and professional manner, and communicated effectively.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, The Serra Chevrolet Southfield Team

Serra had the used Volt I was looking for, and I was...

4.0
by Erik on Nov 04, 2021

Serra had the used Volt I was looking for, and I was lucky to get Dominic when I called to arrange to see it. He made everything quick and easy, answered all my questions, of which I had a lot, and got the car in top shape before I took it home. This is why I'll keep buying cars through dealerships instead of online.

Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. Please let us know if there's anything we could improve on to earn that last star, Erik! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Southfield Team

Great to work with, awesome communication, and really...

5.0
by Kellytootikian on Oct 30, 2021

Great to work with, awesome communication, and really takes the time to get you the car you want. We will be returning customers.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, The Serra Chevrolet Southfield Team

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