Serra Buick GMC Cadillac

4.8

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–2:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–6:00pm
Saturday
10:00am–3:00pm
Sunday
Closed

Cars on the lot

227 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Serra Buick GMC Cadillac are from Cars.com and DealerRater.com

511 reviews

Service

5.0
by Brian on Dec 02, 2015

Very satisfied. Completed the work on my flat and completed a minor recall. Suggested I tow the car in versus drive on the run flat which had begun showing extreme wear. The steel belted side wall was fraying.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Great Service

5.0
by Maria on Dec 02, 2015

I just called they came and picked up my car, left me a loaner and returned my car the next day.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Great customer service

5.0
by Salvatore on Dec 01, 2015

Dustin provided excellent customer service. He had me in my loaner car and on my way quickly after dropping off my vehicle. He also noticed I was due for an oil change and tire rotation and had these both done when I picked up my car, Thanks!

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Great Service

5.0
by Laura on Dec 01, 2015

Tony was a great help and everything for our new car went smoothly! Great experience, would use this dealership and Tony again in the future.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Service

5.0
by Sheree on Nov 26, 2015

My entire experience from first visit to test drives, to lease purchase was great. Art Seib, my sales consultant was knowledgeable and very willing to help me explore my vehicle choices, both in person and by phone. I am very pleased with my new Buick Encore and would not hesitate to recommend Serra Buick/GMC/Cadillac to friends and family. (In fact, I have already done so!!) I have also highly recommended Art as a sales consultant, and feel fortunate he was available when I arrived for my first visit to the dealership without an appointment. I did not feel pressured and he returned all my calls promptly.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Very helpful and honest staff

5.0
by Jeffrey on Nov 26, 2015

Very professional and helpful staff. They took the time to find us the best deal and vehicle that fit our family.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Serra Experience

5.0
by Gary on Nov 25, 2015

We called for emergency service and Matt from Service Department was 1st class. He made us feel like one of the Serra team. He kept us informed and made sure we had everything we needed!

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Safety recall

5.0
by James on Nov 21, 2015

The repairs were completed in less time than estimated.The waiting area was clean and comfortable. My care was returned in very clean condition.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Serra GMC

5.0
by Rick on Nov 20, 2015

Honest, trustworthy and determined are only three positive words that could describe my sales associate Mark. He hunted down every discount, every rebate and made our deal as pleasurable as buying / leasing a vehicle could be. I will definitely suggest Serra and Mark to anyone looking for a great deal!

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Leasing experience

5.0
by Pamela on Nov 20, 2015

Our salesperson, Amanda, was very helpful and knowledgeable while guiding us through the process. Would recommend others to contact her for their purchase or leasing needs.

Customer service 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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