Serra Buick GMC Cadillac

4.8

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–2:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–6:00pm
Saturday
10:00am–3:00pm
Sunday
Closed

Cars on the lot

208 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Serra Buick GMC Cadillac are from Cars.com and DealerRater.com

509 reviews

Great Service, I will be returning

5.0
by C on Dec 30, 2015

I approached 3 different dealerships trying to purchase a SRW 3500 Denali Sirrea. I felt as if none of them took me seriously. I spoke with Amanda Stork she found 3 trucks for me in about 30 minutes. She was a pleasure to work with and I will be returning to Serra when purchase my next vehicle. Thank you for the great service.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Purchase of 2016 Buick Verano

5.0
by Gail on Dec 30, 2015

Everyone was very friendly and willing to help with the selection, financing and purchase of the vehicle. Bill Serra was very friendly and easy to talk to.

Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Service

5.0
by Michael on Dec 24, 2015

I was promptly greeted upon my arrival and was the service was completed within the estimated time. The dealership waiting area was clean and comfortable. Everyone I have worked with at this dealership during this visit and in my past visits have been very friendly and courteous.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Great Service

5.0
by Alyssa on Dec 23, 2015

I had a wonderful experience at Serra Buick GMC Cadillac! Bill was so easy to work with and worked hard to find me not only what I was looking for, but also was trying to get something that was the best bang for my buck. As a young woman, I usually feel that salesman will try to take advantage of me, but Bill was working for me right from the beginning. I cannot tell you how much I appreciated all of his help in this process. He made it so easy, and I absolutely love my new Buick Regal! Thanks, Bill and thank you Serrra Buick GMC Cadillac!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

service

5.0
by Cheryl on Dec 22, 2015

The service was great. It didn't take long to fix my problem, I sat in a comfortable lounge and had a coffee and donut.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Setting a new standard

5.0
by Joel on Dec 22, 2015

I am completely impressed with Serra and it's personnel. From the acquisition, service, and all of the between, Serrra exceeds my expecations of how business is supposed to operate. I cant tell you enough of how your customer service, facilities, and overall operation drives the standard of where everyone should be. Great Job!!!! People pay attention...keep striving and achieving these results. I had leased a new Cadillac in 2012 from another dealer, but recently leased a Buick Regal from Serra. My experience has been 100% more positive than owning a Cadillac with another dealer versus having a Buick from Serra. You guys are awesome and truly care about your customers....

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

A very happy customer!!

5.0
by Richard on Dec 20, 2015

My wife and I both are so glad that we selected your dealership to buy our new Cadillac. I am a retiree from General Motors and in my lifetime I've probably purchased at least 40 cars throughout the year's while I worked for GM. In those years, I have never experienced a group of people connected with a dealership that I could recommend without a doubt that has the highest standard of quality and commitment in treating their customers, as you all do. I honestly couldn't recommend or suggest anything else that would improve your customers experience with Serra. All I can say is keep up the good work!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Great service and very friendly staff

5.0
by Anne on Dec 19, 2015

Everything was wonderful except after 1/1/2 hrs and only one other person in the waiting room. I went to the desk to check and they said they had called me. I never left my seat and heard every name but mine. maybe the clerical staff could do a better job.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Cadillac repair

4.8
by Thomas on Dec 19, 2015

My experience was very positive. I am impressed with the attention to detail and care that my car needs were met with at Serra.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 4.0 Does recommend this dealer. Did not purchase a vehicle.

Power steeing pump replaced.

5.0
by Douglas on Dec 18, 2015

I had an appointment to have vehicle serviced. Everything was done as I wanted and vehicle was delivered as promised. Great job.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
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