Sanford Honda

4.6

Hours of Operation

Service
Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
7:30am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

67 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Sanford Honda are from Cars.com and DealerRater.com

285 reviews

Come in and let us fruck you

1.0
by Notstupidenuf on Dec 07, 2021

Saw a old not collector car for sale. Asking over $50000 for a truck that sold for 3500 new. I assumed a typo. I assumed wrong. I checked the truck value $7500, so a bit collectable but when talking to the dealer it has a 40 point used car check list. For 50k i want a lot more than fluids checked. So a bad dealer.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

No one ever contacted me regarding this purchase. I am...

1.0
by Sully on Oct 23, 2021

No one ever contacted me regarding this purchase. I am ready to buy!! Email is best way to reach me

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Customer service 5 star

5.0
by King on Oct 05, 2021

Great experience. Very good salesman and friendly staff. I had pleasant experience and was treated fair never felt like I was being pressured. I recommend everything was a 10/10. Love the new car.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great experience. Salesman Jarrod was great. I recommend...

5.0
by Darius on Oct 05, 2021

Great experience. Salesman Jarrod was great. I recommend this place if you’re looking for new/reliable vehicle.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

We did a lot of research before deciding to purchase a...

5.0
by Julia Cooler on Apr 27, 2021

We did a lot of research before deciding to purchase a 2021 Honda Odyssey EX. After diving up to another dealership and being disappointed there, we called Sanford Honda on a whim and got in touch with Mr. Allen Black, he immediately pulled the car we were looking for and had it waiting for us to test drive as soon as we arrived at the dealership. He was patient and accommodating as we navigated the purchase of our new car with two small boys in tow. We felt that Mr. Black and the dealership provided us with the best deal possible for both the new car and trade in value of our truck. We worked with Mr. Espinoza in financing and he was excellent - in addition to finalizing paperwork with us he provided our two year old with balloons and infinite patience. We cant say enough good things about our new car, the dealership, and the professionals that work there. Thank you so much!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

2020 civic purchase

5.0
by Charlie on Dec 14, 2020

Very good experience with Jeff as sales and Stacey as mgr. we purchased the car we wanted at a fair price and are very satisfied

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Honda CRV Touring

1.0
by Nancy Price on Oct 19, 2020

Sanford Honda has a SUV listed on cars.com when I inquired they said it was wrong price period. Did not try to work with me or apologize for the error. It has been several hours now price still not changed on line.

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Ms. Price, thank you for bringing this to our attention. The price on the vehicle was transposed and should've been $37,170 and not $31,710. It was corrected on 10/20 but then the inventory feed did not update correctly until 10/21 and only after we called Cars.com customer service to push through the update. Please check it now and you will notice it is still a great price! To err is to be human, and we have asked our inventory clerk to be more careful when they enter the prices. Our apologies and we hope you will still let us earn your business. Thank you.

inferior repair

1.0
by Example on Aug 21, 2020

Service department failed to replace the parts I requested,and did not notify me .I left explicit,clear instructions to inform me of any changes to the work I wanted performed..Instead,they did a sub-par,inferior,"shade tree" job and did not replace all of the old parts as I requested. I will not take anything to them for repair,and I cannot recommend that anyone buy any vehicle from them..I suggest anyone to avoid them at all costs or you will regret it.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Sir, from the start you are misrepresenting the truth. You are neither the owner of this vehicle nor the customer who had this work performed. The work was performed on your grandson's car and the original estimate to his vehicle was provided by our service manager. Our service manager explained to your grandson the cost estimate and what parts are repaired and replaced as part of our Timing Belt Package. Your grandson agreed with the estimate, scheduled the appointment, had the work performed, and paid the bill. A few days later you called our service manager to complain. You were belligerent from the start and proceeded to tell our service manager that the idler pulley should've been replaced, which is not part of our Timing Belt Package and not what your grandson agreed to have repaired. If he had requested that at the time, we would have given him the estimate to include that part as well. However, our service manager attempted to appease you by offering a reduced cost to replace the idler pulley, which you declined. Our service manager then offered you the ability to speak with our general manager about this issue and you refused and stated you would, "ruin our dealership with bad reviews." In light of your threats and that you are not the customer or the owner of the vehicle, we are consulting with our attorney to see what we can do about your disparaging review. If you care to resolve this situation postively, please have your grandson, who originally agreed with the estimate and detail of the repairs, to contact our service manager to have the idler pulley replaced at the discount that was offered to you. We would very much like to resolve this situation to your grandson's satisfaction.

Excellent professional service,very knowledgeable...

5.0
by screwedoverbysanfordhonda on Aug 21, 2020

Excellent professional service,very knowledgeable service people.Friendly and helpful. All work was performed in a professional and timely manner and I highly recommend them to anyone looking for good service.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Sir, from the start you are misrepresenting the truth. You are neither the owner of this vehicle nor the customer who had this work performed. The work was performed on your grandson’s car and the original estimate to his vehicle was provided by our service manager. Our service manager explained to your grandson the cost estimate and what parts are repaired and replaced as part of our Timing Belt Package. Your grandson agreed with the estimate, scheduled the appointment, had the work performed, and paid the bill. A few days later you called our service manager to complain. You were belligerent from the start and proceeded to tell our service manager that the idler pulley should’ve been replaced, which is not part of our Timing Belt Package and not what your grandson agreed to have repaired. If he had requested that at the time, we would have given him the estimate to include that part as well. However, our service manager attempted to appease you by offering a reduced cost to replace the idler pulley, which you declined. Our service manager then offered you the ability to speak with our general manager about this issue and you refused and stated you would, “ruin our dealership with bad reviews.” In light of your threats and that you are not the customer or the owner of the vehicle, we are consulting with our attorney to see what we can do about your disparaging review. If you care to resolve this situation postively, please have your grandson, who originally agreed with the estimate and detail of the repairs, to contact our service manager to have the idler pulley replaced at the discount that was offered to you. We would very much like to resolve this situation to your grandson’s satisfaction.

I am sending this from my grandfather's email,in order to correct the misunderstanding that occurred on that day. He followed me to your dealership in order to take me back home that day. I work the night shift,and I was very tired and sleepy the day I took my car in for service,so I asked my grandfather to tell the lady that I wanted the extra parts replaced. I thought he had communicated my desires to the lady,but obviously he did not clearly explain the matter,even though he thought he did. My grandfather is retired,and is bi-polar,and sometimes he acts erratically and impulsively,and sometimes become belligerent and combative,even to family members. We have learned to forgive him and understand his condition. He has had heart surgery and back problems,so the drive was particularly stressful to him,and he was on a manic-phase that day and for weeks afterward. He is always sorry after he acts out,and that is the case here. I asked him to call the owner,Mr Marsh and apologize personally,but I don't know if he has done it yet. He may be getting senile,with memory lapses and sometimes imagined insults,so I ask that you forgive his erratic disrespectful behavior. I will try to keep him off of the phone when he is in one of his phases. I hold your dealership in the highest regard,and would give 10 stars if possible,and will consider your dealership first when I purchase a new Honda. DS

Would rate them Less than 1Star in Sales,. Amanda Cheek...

1.0
by Mark Twain on Jun 21, 2020

Would rate them Less than 1Star in Sales,. Amanda Cheek Murray is Miserable Excuse for Sales Mgr. Wanted to order new Honda,. NEVER even got to THAT point she can't be bothered! Hey if they don't want Sale! Not going to kiss their fanny. Believe her Dad works there guess she's an Untouchable!

Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hello Mark Twain. We’ve checked our records and your name does not exist in our Customer Relations Management system that Amanda would be using. We know Amanda is very responsive to all our customers and very quick to respond to inquiries from our potential customers. If you used fake contact information, it may have been tagged as spam. If you would like to give us your real name, we would love to delve deeper into the situation and get you all the information you need to make an informed purchasing decision, whether it be from our dealership or another dealership of your choosing. Thank you for the opportunity to make a perceived wrong right!

I would not go thru all the trouble to write a review and then respond to your answer if a real problem didn't exist. Ms Murrays behavior is not acceptable & nor is the dealership. Evidently you don't wish to sell new Honda's!

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