Sandberg Volvo Cars

4.8

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:30am–4:30pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
10:00am–7:00pm

Cars on the lot

16 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Sandberg Volvo Cars are from Cars.com and DealerRater.com

566 reviews

Great service writers

1.0
by 1000 mile days in xc70 on Oct 09, 2017

Great service writers, the job gets done the first time at a lower cost than an independent shop.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for leaving us your positive review. If you have concerns that you would like to be addressed, feel free to visit us anytime. Sincerely, Dave Bushnell Service Manager dave.bushnell@sandbergvolvo.com

Appalling Customer / Sales service

1.3
by Not a Fan on May 22, 2017

We drove over from Spokane to buy a used car. The car was misrepresented and over priced. The Sale person was pleasant but the assumption of the Sales Manager that we would buy, without negotiation was rude.

Customer service 1.0 Buying process 1.0 Overall facilities 2.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

I am sorry to hear about your visit. This is not how we operate our business and your feedback is very seriously taken. I would sincerely appreciate the opportunity to learn more about your experience I will try my best to rectify the situation. I hope that you'll give us another chance to serve you. Sincerely, Vic Kirilenko Sales Manager victor.kirilenko@sandbergvolvo.com

Best experience buying a car !!

5.0
by Dan on May 11, 2017

The integrity of the dealership. Working with Bill through phone and email and Winston at the dealership. Both of these men were forthright and honest about each step of the process. We will definitely recommend Sandberg and hope to be returning customers.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your marvelous feedback, Dan! I am happy to hear that Bill and Winston were able to help with your purchase. We look forward to working with you again in the future. Best, Vic Kirilenko Sales Manager victor.kirilenko@sandbergvolvo.com

Service Department Rocks!

5.0
by Janet on May 10, 2017

Staff courtesy, genuinely listened, communicated regularly about progress of my car...exemplary service! I would recommend Sandberg Volvo to anyone interested in a Volvo product!

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you so much for the great feedback and kind recommendation, Janet! Our primary focus is to provide each and every customer with exemplary service and we're ecstatic to hear that your experience with our staff reflected this dedication. Don't hesitate to reach out if you have any questions or needs. Best, Dave Bushnell Service Manager dave.bushnell@sandbergvolvo.com

Staff is first rate. Facility is among the best o

5.0
by Edward on May 07, 2017

Natalie Simpson is a gem. She is always professional and is exceptionally knowledgeable about the Volvo product lines. She makes for a wonderful service experience.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Edward, we sincerely appreciate your feedback! Natalie is a dedicated member of our team who commits herself to exceptional service and has a vast knowledge of our Volvo product line. I am happy to hear that she could be so helpful during your recent visit with us. Please let us know if we can do anything else for you. Best, Dave Bushnell Service Manager dave.bushnell@sandbergvolvo.com

Sandberg Volvo Service

5.0
by Douglas on May 04, 2017

The loaner car was a new V90. It was like driving the S90 as a SUV. Patrick had every thing ready for us so we were in and out quickly.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Douglas, thank you for taking the time to submit this amazing feedback! We are happy to hear that you were pleased with the loaner car we provided and the thorough service you received from Patrick. If there is anything more that we can do please come back and see us again. Best, Dave Bushnell Service Manager dave.bushnell@sandbergvolvo.com

Great Service

5.0
by Robert on May 03, 2017

My car was ready with in minutes of the estimate everyone was very friendly and helpful. Work was completed as requested

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Robert, thank you for reviewing your service experience! We aim to provide a time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Please let us know if we can do anything further to help. Best, Dave Bushnell Service Manager dave.bushnell@sandbergvolvo.com

Trustworthy information from long-time employees

5.0
by Richard on May 03, 2017

I've been taking my S80 T6 to Sandberg Northwest Volvo for service since I bought it new in 1999. I'm very impressed that a number of the service personnel still work for the company. This gives me confidence that I receive accurate information regarding my maintenance options and can trust the work will be done correctly.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Richard, thank you so much for your kind words about your experience with us at our dealership! We are so happy to have earned your trust with your vehicle's service needs. Thanks again for your loyalty and business. We will be there for you for many years to come. Best, Dave Bushnell Service Manager dave.bushnell@sandbergvolvo.com

Quick, easy and courteous repair

5.0
by Kristopher on May 02, 2017

My repair was quick and easy and the staff was courteous. Appreciated the loaner vehicle and that my car was washed.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Kristopher, thank you for the wonderful feedback! We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Best, Dave Bushnell Service Manager dave.bushnell@sandbergvolvo.com

2010 XC 60 Repair

5.0
by Mark on May 02, 2017

Natalie is a great service manager. Treated us very well. The mechanic who did the work on our XC-60 did a great job as well.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for your marvelous feedback, Mark! Providing great customer service is our number one goal and I am glad to hear that you were pleased with the service you received from Natalie and our staff. We look forward to making sure that you enjoy your XC-60 for many years to come. Best, Dave Bushnell Service Manager dave.bushnell@sandbergvolvo.com

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