Salt Lake Valley Chrysler Dodge Jeep Ram

4.7

Hours of Operation

Service
Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
Closed

Sales Team

Salt Lake Valley headshot

Salt Lake Valley

(41 Reviews)
Mike Curtis headshot

Mike Curtis

Marketing Manager (17 Reviews)

Cars on the lot

85 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Salt Lake Valley Chrysler Dodge Jeep Ram are from Cars.com and DealerRater.com

690 reviews

Service department was fantastic Firstly Brandon is top

5.0
by rdernick on Apr 29, 2022

Service department was fantastic Firstly Brandon is top notch. His assistant Johnny was great as well. Superb customer service. Secondly quality of work done was superb, timely, and less costly than expected. Great service!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Randy Aldridge – General Sales Manager – (801) 487-8755

Great Service

5.0
by Laurie on Apr 27, 2022

Courteous, professional and fast. I am from out of state and they were very accountable in ensuring I had a safe trip back home.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We really appreciate your feedback, Laurie. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Brandon Smith, Service Manager brandons@slvdodge.com

Courteous, professional and fast.

5.0
by siamicat on Apr 27, 2022

Courteous, professional and fast. I am from out of state and they were very accommodating to make sure my trip back would be safe.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Brandon Smith, Service Manager brandons@slvdodge.com

Great Services

5.0
by David on Apr 25, 2022

Taken care of on time. Made effort to complete when needed and completed before close of business on the date I dropped off my Vehicle. I had traveled 3.5 hours for the service and needed my vehicle that night.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Brandon Smith, Service Manager brandons@slvdodge.com

Awesome Dealership and Service

5.0
by Ryland on Apr 20, 2022

The whole staff is so responsive and helpful with every detail of the process. They kept us updated and checked in upon delivery to make sure that everything was how it should be. The vehicle was delivered in perfect condition and we couldn't be happier.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Randy Aldridge – General Sales Manager – (801) 487-8755

The whole staff is so responsive and helpful with every

5.0
by rylandsavage on Apr 20, 2022

The whole staff is so responsive and helpful with every detail of the process. They kept us updated and checked in upon delivery to make sure that everything was how it should be. The vehicle was delivered in perfect condition and we couldn't be happier.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Brandon Smith, Service Manager brandons@slvdodge.com

Great experience

5.0
by Mojdeh on Mar 27, 2022

It was great dealing with your staff and everything went well. Everyone was friendly and helpful.I will surely recommend to others. Thank you

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Brandon Smith, Service Manager brandons@slvdodge.com

Could not locate appointment, was given incorrect ETA as

1.0
by galactica_75 on Mar 02, 2022

Could not locate appointment, was given incorrect ETA as to how long service would take. Unable to locate rescheduled appointment. Avoid at all costs.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Thanks for wasting my time.

The customer service well exceeded my expectation.

5.0
by Happy Customer on Feb 24, 2022

The customer service well exceeded my expectation. The sales manager, Justin Smith, and reps, Bret Simons and Tyler Thomas, were all beyond great to work with. Thank you Salt Lake Valley Team. You guys are the best!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

The sales manager, Justin Smith, and reps, Bret Simons and Tyler Thomas, were all beyond great to work with. Thank you Salt Lake Valley Team. You guys are the best!

You guys rock. I love my new Willy's. Happy lady right here!

Great people during a supply chain nightmare.

5.0
by David on Feb 16, 2022

The employees, all of them, have always been wonderful. Oil filters have been unavailable for as long as I have searched. Oil is very difficult to come by as well. None of the supply houses in the west carry it. The auto parts doors definitely don’t. I was finally able to obtain a cheap Chinese knock off filter which makes me nervous. There is no other choice currently. Jeep says there are over 8400 on back order and none in existence in the western hemisphere. We just press on and do what we can.

Customer service 5.0 Buying process 1.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
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