Russell Westbrook Chrysler Dodge Jeep Ram of Van Nuys

4.3

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–9:00pm
Sunday
9:00am–9:00pm

Sales Team

Mike  Asatryan headshot

Mike Asatryan

Director Of Fixed Operations 4.0 (873 Reviews)
Russell Westbrook  Team  headshot

Russell Westbrook Team

Administrator 4.1 (276 Reviews)
Rene Robles headshot

Rene Robles

Sales Consultant 4.6 (246 Reviews)
Dealer Experience 18 years
Dealership Experience 8 years

Cars on the lot

264 cars available See all Cars

Dealership reviews

4.3
Rating and reviews of Russell Westbrook Chrysler Dodge Jeep Ram of Van Nuys are from Cars.com and DealerRater.com

4395 reviews

They held their word on holding the car until I was able

5.0
by Mlozoya517 on May 15, 2022

They held their word on holding the car until I was able to make it out.

Customer service 4.0 Overall experience 5.0 Does recommend this dealer.

Car not ready service advisor doesn't call back car has

1.0
by artncraw1 on May 15, 2022

Car not ready service advisor doesn't call back car has been kept 6 days longer than what I was told.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Just got the Jeep back yesterday.

5.0
by hoffman_lewis on May 14, 2022

Just got the Jeep back yesterday. Junior was very professional and a pleasure to deal with. Even with the bad news about the rat problem with the wiring, he remained focused and saw the job through.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

This Van Nuys Dealership was the first dealer I visited

5.0
by Yeseniayervez on May 13, 2022

This Van Nuys Dealership was the first dealer I visited and I didn’t know what to expect. The employees where very helpful and thanks to Rene we were able to get a good deal.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Answered all of my questions and discussed the different

5.0
by tarawatumull on May 12, 2022

Answered all of my questions and discussed the different options available in-depth Brought the car promptly I just didn’t like that after we had come to an agreement on the monthly fee, a maintenance fee was added at the end. I think this should have been included in the initial discussions

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

Bought my Trx and I’m in love with it the service is

5.0
by HASSANDORA on May 11, 2022

Bought my Trx and I’m in love with it the service is impeccable the staff so friendly I definitely recommend this place for your vehicle purchase

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Your client representative Adam Jafaar made the entire

5.0
by Robbiewb on May 09, 2022

Your client representative Adam Jafaar made the entire process simple , efficient and pleasurable. He was well informed and knowledgeable about the product and services.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great team, straight forward salesman and finance member.

5.0
by Sbhimani999 on May 09, 2022

Great team, straight forward salesman and finance member. Delivery was easy peasy will return to this dealer for future FCA purchases

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

Got a great deal and staff was very patient in getting me

5.0
by Ianjcm on May 08, 2022

Got a great deal and staff was very patient in getting me what I wanted

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

Ghosted

1.0
by MRM on May 07, 2022

Was emailing about a scat pack charger and asked for an out the door price. Received two emails asking if I got the quote yet (I had not), and then nothing….l

Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hello, I'd like to learn the details of your experience. Please reach out to me directly when you find the time at raedm@russellwestbrookcdjr.com Respectfully, Russell Westbrook CDJR

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