Royal International Auto Specialist LLC

3.0

Hours of Operation

Sales
Monday
9:00am–6:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–6:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

25 cars available See all Cars

Dealership reviews

3.0
Rating and reviews of Royal International Auto Specialist LLC are from Cars.com and DealerRater.com

4 reviews

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5.0
by Matt on Mar 14, 2022

Bought a 12 wrx hatchback the turbo went out after second day driving the vehicle towed it back and they replaced the turbo at there cost.. Very responsible dealership if you are respectful they will help

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Proceed with caution

1.0
by Cash in hand on Jun 12, 2020

I was prepared to pay cash for a high priced luxury 4x4. The vehicle came from the East Coast where corrosion is common. The dealership doesn't allow vehicles to be viewed by off-site mechanics, which means you can't have a vehicle fully inspected from the underside where a lot more is reveled about the true condition of the vehicle. Without full transparency, proceed with caution.

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Not Worth Your Time

1.0
by Truck buyer on Feb 26, 2020

If you plan on buying your vehicle here be sure to look over your vehicle while you are there. They will not let you take it to have a mechanic to look it over. They will only allow your mechanic to come to their shop, and now I know why. I was looking at a vehicle to buy here and after several trips to check it out I was going to pull the trigger and purchase it. I asked if they could put it up on the lift cause I saw a little leak when I got underneath it in the parking lot and wanted to take a better look. When I asked this you would have thought I was asking for the world. Mike the "Sales Manager" was not a pleasant individual. The entire time I was looking at a 20k truck it was like I was an inconvenience and wasting his time. The leak turned out to be a vacuum pump and when I said I could live with it if they would take the cost of the repair off the price of the vehicle and he would not budge a penny. Just laid back in his chair and kept saying no. I said ok if you do the repair I will do it at the list price and he said he would not do that. Since the experience was so bad I cut my losses and left without the vehicle. So if you plan on buying a vehicle from this dealer just be prepared to have a very unpleasant experience.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Mr. Greene, Unfortunately, due to insurance restrictions, we are unable to allow any of our vehicles to be taken to an outside mechanic. We always welcome any mechanic of a customers choosing to come inspect our vehicles here on the lot prior to purchase. Although we were unable to negotiate on the price of the vehicle, we would've been more than happy to replace the vacuum pump had you offered full asking price. You didn't give us that opportunity. We're sorry that we weren't able to come to an amenable agreement, we wish you the best of luck in your car search.

Good dealership

5.0
by Lydia on Oct 02, 2019

If you go in there knowing what you want, this is the place for you. Mike answered all of my questions and was very professional the whole time. I love my car from there and haven't had any problems.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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