Rothrock Nissan, Chrysler, Dodge, Jeep, RAM

4.6

Hours of Operation

Service
Monday
7:30am–8:00pm
Tuesday
7:30am–8:00pm
Wednesday
7:30am–8:00pm
Thursday
7:30am–8:00pm
Friday
7:30am–8:00pm
Saturday
7:30am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Sales Team

Mario Sessanta headshot

Mario Sessanta

Service Consultant 4.6 (455 Reviews)
Patrick Jeffers headshot

Patrick Jeffers

Service Manager 4.5 (324 Reviews)
Dealer Experience 23 years
Dealership Experience 7 years
Simone McErlean headshot

Simone McErlean

Service Consultant 4.5 (309 Reviews)
Dealer Experience 7 years
Dealership Experience 7 years

Cars on the lot

155 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Rothrock Nissan, Chrysler, Dodge, Jeep, RAM are from Cars.com and DealerRater.com

3684 reviews

We were trying to book our yearly inspection and could

2.0
by ANDI on Jun 22, 2022

We were trying to book our yearly inspection and could not get anyone in service to help us. Instead, we were told to use the website which is not set up to schedule inspection, only paid services. We were then told to use the Express lane. Multiple promised completion times were missed and we ended up spending most of our day completing a state inspection (which is supposed to be a perk of buying from this dealership).

Customer service 1.0 Overall experience 2.0 Does not recommend this dealer.
Dealer Responses

Hi Andi. Providing exceptional service in a timely manner is very important to us, so we regret to hear about your experience. We use reviews like yours to help improved our processes, so we appreciate the feedback. If you have any additional feedback, please reach out to our General Manager, Ron Carl, at (484) 223-0554. Thank you.

May sale man did a good job.

5.0
by Wendy on Jun 21, 2022

May sale man did a good job. He explained things well about the car. The financing manager Moalso explained all the paperwork greatly.

Customer service 4.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We really appreciate the great review!

Excellent service.

4.0
by omega7j on Jun 21, 2022

Excellent service. The staff were friendly and helped me out. It did not take too long to get the required service done.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Thank you for choosing us!

Rothrock is the place to go when you need a new car.

5.0
by JOELBECKS38 on Jun 21, 2022

Rothrock is the place to go when you need a new car. My sales person Spence was awesome and Anthony the manager was awesome as well. They had me in and out in 2 hours. They took care of everything and gave me everything I asked for. Overall 10 out of 10. Great experience. Thanks guys

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We are thrilled that we were able to provide such a wonderful experience for you!

The Whole process went very smoothly.

5.0
by djonesnsmith on Jun 20, 2022

The Whole process went very smoothly. Everyone was courteous, attentive and knowledgeable. Great experience all around.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for the review! We are so glad to hear the team was able to get you everything you needed. Please reach out if there is anything else we can do!

I was very pleased with my recent visit.

5.0
by DCRANGER on Jun 20, 2022

I was very pleased with my recent visit. One of the maintenance items caught was not on my requested check list. I was happy to see that it was caught as it could make a difference in the performance of my car.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We are happy to have been of service to you!

Transparent and easy to deal with.

5.0
by rhirsch97.rh on Jun 19, 2022

Transparent and easy to deal with. I've purchased many cars over the years and they are at the top of my list.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the wonderful feedback!

Very friendly and helpful.

5.0
by jgwolf2020 on Jun 19, 2022

Very friendly and helpful. They found a very rare car for me that was unable to get anywhere else.

Customer service 4.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We're glad we could help!

The service staff was great, greeted me with kindness and

5.0
by gwendol27 on Jun 18, 2022

The service staff was great, greeted me with kindness and was very professional. Explained thoroughly the problem affecting my vehicle

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for taking the time to let us know about your experience!

Everyone was super patient with my husband & I as we

5.0
by gabby71198 on Jun 18, 2022

Everyone was super patient with my husband & I as we wanted to finance and lease two vehicles. Nate, the leasing manager is amazing and always answered all my messages. He was even kind of us to replace two Instagram decals we had left on our previous car we traded in and sent in the mail for us! Our sales guy Matt was so nice and made the process so smooth and fast for us.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We are happy to have provided such a positive experience!

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