Rothrock Nissan, Chrysler, Dodge, Jeep, RAM

4.6

Hours of Operation

Service
Monday
7:30am–8:00pm
Tuesday
7:30am–8:00pm
Wednesday
7:30am–8:00pm
Thursday
7:30am–8:00pm
Friday
7:30am–8:00pm
Saturday
7:30am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Sales Team

Mario Sessanta headshot

Mario Sessanta

Service Consultant 4.6 (475 Reviews)
Patrick Jeffers headshot

Patrick Jeffers

Service Manager 4.4 (332 Reviews)
Dealer Experience 23 years
Dealership Experience 7 years
Simone McErlean headshot

Simone McErlean

Service Consultant 4.5 (320 Reviews)
Dealer Experience 7 years
Dealership Experience 7 years

Cars on the lot

128 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Rothrock Nissan, Chrysler, Dodge, Jeep, RAM are from Cars.com and DealerRater.com

3760 reviews

New modern facility clean orderly and impressive.

5.0
by ehklemp on Aug 11, 2022

New modern facility clean orderly and impressive. Staff That was kind and well knowledgeable on questions asked about parts needed for my motor vehicle

Customer service 4.0 Overall experience 5.0 Does recommend this dealer.

The staff I dealt with was very courteous and

5.0
by Sorvall2000 on Aug 11, 2022

The staff I dealt with was very courteous and professional. The facility is well maintained . No complaints with the purchase and delivery,

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great dealership.

5.0
by Klbeck25 on Aug 10, 2022

Great dealership. Wesley was awesome. I’d recommend to a friend. Have a great day.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

This place they just don’t care about you I have called

2.0
by Aliban2000 on Aug 08, 2022

This place they just don’t care about you I have called the office to make appointment and left voicemail on the manager line and no response it’s sad they want your money and also stop wasting water on my car I can do that myself it’s a waste of time, also the last time my husband left his car there for a check took them 2 days

Customer service 1.0 Overall experience 2.0 Does not recommend this dealer.
Dealer Responses

Thank you for taking the time to leave your feedback. We care about our customers, and are disheartened to hear your experience led you to believe the opposite. We would love to speak with you regarding your recent experience. Please reach out to our General Manager, Ron Carl, at (484) 223-0554.

Lack of respect and communication.

1.0
by Iknowmycar on Aug 07, 2022

Lack of respect and communication. Have called numerous times with no response and when I would receive one they would hang up and then call back hours later.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

We appreciate you taking the time to leave us your feedback. We would like to assure you that we have the upmost respect for our customers, and are sorry to hear you didn’t feel this. We would love to speak with you, and restore your confidence in our business. Please Call our General Manager, Ron Carl, at (484) 223-0554, at your earliest convenience. Thank you.

Came in with a front end shake.

1.0
by Mtamn616 on Aug 07, 2022

Came in with a front end shake. I told service manager that it was shaking with the other set of tires I had. I told him I got new tires. I told him I had the new set balanced on a newer machine by the owner of the shop. He ruled out the tires. Rothrock Mechanics solution, new tires at $1400. My tires have less then 2000 miles on them. So I now have to bring the truck back with another set of rims tires and a video showing that’s not the problem. This seems to be quite the topic on a lot of Nissan forums. The ghost shake, death wobble the shimmy shake that nobody seems to be able to fix.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Go to another dealership if you need service. Rothrock is busy and they definitely don’t need your business. They spend more time trying to up sell you then they do servicing your vehicle. Definitely don’t send your wife or girlfriend there. I love my Nissan’s but I get better service experience at Kelly Nissan.

Hello! Thank you for taking the time to tell us about your recent experience. We would like to speak with you personally about your visit. Please reach out to our General Manager, Ron Carl, at (484) 223-0554, at your convenience. Thank you again, and we hope to hear from you soon!

This is definitely the best dealership I’ve been too, the

5.0
by torisal on Aug 06, 2022

This is definitely the best dealership I’ve been too, the staff is very kind and considerate. Not pushy at all and want to give you the best deal they can

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for your positive comments! We appreciate your business. Please let us know how we can continue to help with your car and service needs!

All polite and kind explained all things courtis good

5.0
by lhoff1951 on Aug 06, 2022

All polite and kind explained all things courtis good attitude and smiles clean and comfortably

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

This is what we strive for! Thank you for taking the time to share your experience. We value your business and look forward to seeing you on your next visit!

I had to leave my car there for two entire days to have

3.0
by dd101329 on Aug 05, 2022

I had to leave my car there for two entire days to have the transmission pan and side cover gasket changed due to a leak. This is the second time I had to leave my car there for this leak. The first time all they did was tighten six bolts, not repair the leak.

Customer service 2.0 Overall experience 3.0 Does not recommend this dealer.
Dealer Responses

Thank for you telling us about your experience. Providing our customers with easy, efficient service is important to us, and we regret to hear you didn’t feel you received this. Please reach out to our General Manager, Ron Carl, at (484) 223-0554, so we may personally address your recent visit.

I was waited on immediately and with courtesy I was

5.0
by EJH610 on Aug 05, 2022

I was waited on immediately and with courtesy I was under warranty and given the service

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thanks for your compliments! We're proud to be entrusted with your service.

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