Ron's Automotive

3.6

Hours of Operation

Service
Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

60 cars available See all Cars

Dealership reviews

3.6
Rating and reviews of Ron's Automotive are from Cars.com and DealerRater.com

93 reviews

Friendly but avoid

1.0
by Bought Two Cars on May 18, 2022

The staff was friendly but: 1. Dont believe the price online. They add thousands in fees on top. 2. Took forever to buy it 3. There were issues they said they would fix and they did not. 4. Getting the vehicles back it to get them to fix took forever. 5. I bought two vehicles, one had issues but nothing too major, just took forever to fix, second vehicle needed a whole new transmission after half a day of driving and they didnt cover.

Customer service 2.0 Buying process 2.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

They take pride in the cars they sell.

5.0
by Ms J on May 16, 2022

Professional, courteous small town family type company. They communicated well with me while I waited for the MD Inspection , via calls, texts and emails. I had a great experience with Tony and Danni. I was away and unable to purchase the car when it was ready. It sold in 1-2 days, but they gave me an opportunity to purchase the car. I would definitely consider them in the future.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Sucks!!.Sent initial inquiry through cars.com on Dec 11...

1.0
by einstein149 on Dec 20, 2021

Sucks!!. Sent initial inquiry through cars.com on Dec 11 for car priced at $19,600 and got response when I wanted to look at it. Checked the next day and the price was magically at $22,900. The old bait and switch. When I contacted the dealership they would not honor the original price as listed. I would not buy that car from them for $14,000..in fact would never buy a car from them or recommend anyone buy a car form them. VERY Dissatisfied.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

expect xxxxty service one you paid. classic.

1.5
by Es on May 17, 2021

I had to fly in and get the car "blindly" and just trust them. They completely ignored me and lead me off after my purchase. My experience with them makes me hate human nature, just a bunch of selfish salesmans.

Customer service 1.0 Buying process 2.0 Quality of repair 1.0 Overall experience 2.0 Does not recommend this dealer. Did purchase a vehicle.

Not recommended

1.5
by RedCar on Apr 13, 2021

Overall experience with this company is depressing. Waited for 7 hours, the stripe is not put on right, the wing on the back is not on right.

Customer service 2.0 Buying process 1.0 Quality of repair 1.0 Overall experience 2.0 Does not recommend this dealer. Did purchase a vehicle.

revising my old review

4.0
by JacquesB on Feb 16, 2021

Wrote a review in October that was bad, but we sorted it out and mark helped me allot. Scott the owner worked with me to work out a deal that helped me so thank you Scott and mark for helping me also a shout out to Trevor.

Customer service 4.0 Buying process 4.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.

Best Experience!!!

5.0
by Claire H on Jan 28, 2021

Best car-buying experience I have ever had! From beginning to end, there was no pressure at all to purchase, and everything was done at the speed in which I felt comfortable, as the customer. My salesman, Tony, was personable, and it was clear that he truly cares for clients. A salesman like no other; any customer would be lucky to have him! Dani, who schedules appointments, was punctual and so polite, also. Ricardo, who called from the dealership, offered plenty of options for extended warranties and other available extras, but again, never made me feel pressured to buy anything. What a breath of fresh air after discussing multiple cars with multiple aggressive, pushy dealers all week! I was even struggling to choose between two cars, and the team at Ron's helped me to decide on the perfect fit for me, which ended up being the less expensive of the two. They care more about the customer's happiness and success than the $$$. This is impossible to find at dealerships! As a safety precaution in this COVID era, Ken, from the dealership, drove the car all the way to my home an hour away. He then drove my car back with him to Ron's; a seamless trade-in experience. I never even went to the dealership, and there was no waiting for hours for assistance or information, as can be the case at most dealerships. Ken was also extremely personable, and was a joy to have in our home to sign papers with! The price on the car was excellent; it is clean, smells great, and is up to date on everything. It feels completely new, even though it is only new to me. :) We will be looking for a car for my younger sister in the coming year, and can't wait to return to Ron's. Thank you to everyone involved for great service!!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

HIGHLY RECOMMEND!!

5.0
by Chelsea Hollenbaugh on Jan 01, 2021

A couple weeks ago I came in looking for a van, Trevor Roy was my sales rep and did a Wonderful job helping me from start to finish to try to get me approved and at the budget I could afford and he did it!! I love my Honda Odyssey and I would recommend Trevor to anyone as their sales rep and Apple Honda for a vehicle! He was honest and didn't keep bugging you! Keep up the Wonderful work Trevor. Today a week ago I got my van. Thank you very much!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

If you have money that you want to burn go to Rons

1.0
by Truck Enthusiast on Dec 24, 2020

If you want to throw money away, get yourself over to Ron’s. By far our worst experience buying a truck. Do not expect honesty and integrity. Do not expect a car that will not exhibiting problems right after you buy it. Also, PLEASE do not EVER have Ron’s repair your car. Look at their Cars.com rating. 2.4 out of 5 is much higher than I rate it. If I could go lower than 1, I would. Make sure and tell them that you want their lemon of the day special!🍋🍋🍋

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Good afternoon, Was this a sales or service related experience? Please provide your name and vehicle info so we can effectively address your concern. You may contact me directly at 443-655-7379. Thank you Bill Mosca

Scott the owner is amazing

5.0
by Alex D on Dec 23, 2020

I would never consider buying a car from anyone other than Ron's automotive there's no way you could talk me into it Scott the owner is a very genuine man who helps his customers get the things they need hes not just a money hungry owner like most owners

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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