Ron Tonkin Gran Turismo

4.7

Hours of Operation

Service
Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed
Sales
Monday
9:30am–6:00pm
Tuesday
9:30am–6:00pm
Wednesday
9:30am–6:00pm
Thursday
9:30am–6:00pm
Friday
9:30am–6:00pm
Saturday
9:30am–6:00pm
Sunday
Closed

Cars on the lot

30 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Ron Tonkin Gran Turismo are from Cars.com and DealerRater.com

87 reviews

Buyer Beware

1.0
by redlands1 on Mar 05, 2017

I purchased an Acura MDX from the Ron Tonkin, Maserati dealership in Wilsonville, OR . My husband and I live in Seattle and drove down to purchase the vehicle. When we arrived at the dealership, prior to test driving, the General Manager, Martin, spoke with us about the car. He spent most the time focusing on one feature of the car, the CMBS monitor, which is a Collision Mitigation Braking System. It sits in the front of the vehicle allowing the vehicle to slow down if it senses a car breaking in front. Martin spent a significant amount of time focusing on this feature, which in hindsight, should have been a red flag. He very deliberately pointed out that the CMBS on Acura’s tend to get dirty and need to be whipped down and cleaned often or an alert will pop up on the cars dash board asking to run a collision mitigation system check. We test drove the car for roughly 15 minutes and noticed there was a door ajar symbol on dashboard. Martin offered a work order for this to be repaired at the Acura of Seattle dealership when we got home. After driving the vehicle off the lot, about 15 minutes into the drive home the CMBS monitor light came on for the first time. We called the dealership that same day when we got home to let them know this light came on, along with the DVD player not working. We were told the CMBS needed to be cleaned after the road trip. We cleaned the monitor thoroughly and it continued to come on for the next few days prior to getting the car into the Acura of Seattle dealership for the door ajar work order. After bringing it into the dealership it was discovered that the CMBS monitor was completely broken. The part alone is $5,000 to replace. It is also NOT an option to have the CMBS turned off to avoid having a collision mitigation warning symbol pop up on the navigation window and the dashboard, every single time the car is driven, asking for this to be repaired. The Master Technician of Acura of Seattle said there is no workaround for this, the only option is to replace the monitor and pay $5,000 for the part, plus labor. We did not even inquire on the cost of labor. After contacting the Ron Tonkin dealership ourselves directly, as well as the Acura of Seattle dealership contacting them on our behalf, the general manger Martin refused to pay for the CMBS monitor system to be replaced. We have now spent a significant amount of money on a vehicle with a problem that should have been openly addressed or attended to by the Ron Tonkin dealership prior to the vehicle being sold to an unsuspecting buyer. In looking back at our interactions with Martin, it is evident that this was a known issue and one that was hidden from us. We are shocked and disappointed by the ethics the general manager displayed and would never recommend purchasing a car from this dealership. This is the type of treatment you expect to receive from a bottom tiered used car shop, not a luxury dealership known for great customer service.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Kevin Anderson

5.0
by MickyMc on Nov 09, 2016

We recently purchased a vehicle from Ron Tonkin Grand Turismo. During the transaction we dealt with Kevin Anderson. Kevin treated us courteously at all times. He returned our phone calls and answered our questions promptly, both before and after the sale. In short, we were very pleased with how Kevin treated us. Ed and Marjorie McDowell

Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does not recommend this dealer. Did not purchase a vehicle.

Bought used Maserati GT from out of state and sight unseen.

5.0
by Giallo on Jun 06, 2016

I found a very nice 2009 Maserati GT via one of the online auto sales sites. It led me to Ron Tomkin Gran Turismo and I began making inquiries about the car. Living out of state it was not practical for me to see the car in person, so I had to rely on the dealer to give me honest information about the condition of the car. Ron Long led me through the process, answered all of my questions and arranged to an enclosed van delivery of the car all within 2 weeks. I couldn't be happier with the service I received.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Best Ever!!!

5.0
by mike633 on Dec 18, 2015

We bought a "tricked-out" Mustang through Ron Gilchrist and Steve Wintermantel. The experience couldn,'t have been more pleasant. No pressure, no rush, very comfortable. They bent over backwards to help me make this a very special gift for my wife. Our 52nd wedding anniversary. The car was staged and covered in the "presentation" room, My wife thought she was going to look at a special Ferrari. When the cover was removed she thought" that's a beautiful car, but it looks like a Mustang". We opened the drivers door and had her sit in the seat, on the steering column was the anniversary card. When she read her name on the card she started to cry. This was such a special moment for us. Thank you Ron, Steve and Arun!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Incredible Experience in My 1st Maserati Purchase!!

5.0
by Jonathan Mishkin on Dec 13, 2015

I can't thank Ron Long for helping me find the Maserati of my dreams. He worked tirelessly to locate the specific type of Ghibli I was interested in. The price was absolutely unbeatable, not to mention they gave me the best offer on my trade compared with three other locations that I obtained quotes. Financing was a breeze and this dealership actually has your best interest in mind. I will most certainly return. Thanks!!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Purchased my first Maserati

5.0
by Jonathan D. Mishkin on Dec 13, 2015

I can't thank Ron Long for helping me find the Maserati of my dreams. He worked tirelessly to locate the specific type of Ghibli I was interested in. The price was absolutely unbeatable, not to mention they gave me the best offer on my trade compared with three other locations that I obtained quotes. Financing was a breeze and this dealership actually has your best interest in mind. I will most certainly return. Thanks!!!

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great experience

5.0
by RRJeep on Apr 08, 2015

Great expiernce, would highly recommend this dealership!

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Exceptional Service and Care after you drive off the lot!

5.0
by tcram on Feb 17, 2015

I work in the customer service field, by doing so I expect a certain level of service. Most times an extremely high level as that would be the same type of service I would provide my customers. Ron Tonkin Gran Turismo went above and beyond anything that I would have had in mind for a car dealer. I bought my car from them expecting a mediocre experience but what I received from them makes me want to be a loyal customer to that store now and forever! Their location should be the standard for what customer service looks like in the auto sales industry. I would recommend buying a new or used car from hem just to have the experience. The sales managers are great and will help you with the best of accommodations. My buying experience was good and being a customer with them currently has made me a happy camper. As they take care of you long after you drive off the lot. Thank you!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

failed to respond

2.3
by Doug on Feb 09, 2015

I went to look at a Bentley gt they had for sale. Upon arriving at the dealership they told me it was at Matrix for some repair,so I drove downtown to view it but was not readily available. Contacted the dealer a few days later only to have them tell they would call when it came back.NO CALL! Called a second time to be told the same thing. Again NO CALL! I would not recommend them to anyone. No follow thru.

Customer service 1.0 Overall facilities 4.0 Overall experience 2.0 Does not recommend this dealer. Did not purchase a vehicle.

Doing business with Greg Theis for 20+ years!

5.0
by Jerry from AZ on Jan 04, 2015

I've purchased two Ferrari !. A Lotus Elise ! A Range Rover Sport and a couple of Ducati's. Been doing business Greg at RTGT because he makes the purchase experience easy, fun and overall enjoyable!!! Looking forward to all future transactions!!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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