Ron Craft Chevrolet Cadillac

4.5

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–2:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–9:00pm
Sunday
Closed

Sales Team

Alex Rivera headshot

Alex Rivera

Sales Consultant (65 Reviews)
Dealership Experience 3 years
Magan Santos headshot

Magan Santos

Internet Manager (4 Reviews)
Jonathan Hernandez headshot

Jonathan Hernandez

Sales Consultant (3 Reviews)
Dealer Experience 4 years
Dealership Experience 4 years

Cars on the lot

52 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of Ron Craft Chevrolet Cadillac are from Cars.com and DealerRater.com

421 reviews

Unreliable

1.0
by Kate on May 24, 2022

We we have not been disclosed of the problem of the used vehicle that we?ve bought. They guaranteed it was reliable and that they were the 3rd owner but none of them is true. They couldnt repair the vehicle because they can?t figure out the problem so we didn't have a choice but to trade it in and buy a new car on the spot which we think is overpriced. The traded car has lost its value plus the overpriced brand new car, we?ve been totally ripped off.

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

It we As horrible experience I will never take my car

1.0
by lee14772001 on May 23, 2022

It we As horrible experience I will never take my car back to that dealership again nor will I buy a car from them very rude people even the so call supervisor was like he didn’t care what I had to say

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hi Lee, Thank you for taking the time to leave this feedback. We regret to hear that your experience at our dealership was less than satisfactory and we would like to learn more about what occurred. If willing, please contact our General Manager, Sammy Modica, at 281-421-3800 at your earliest convenience.

Excellent

5.0
by TRACY COLTON on May 13, 2022

Excellent customer service from beginning to end Would definitely recommend

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

They sold me a defective vehicle. Messed up within two...

1.0
by tortiz on Feb 08, 2022

They sold me a defective vehicle. Messed up within two days. Think twice before buying.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hello, Thank you for bringing this to our attention. We regret to hear that your recent experience with our dealership has been less than exceptional. We would love to speak with you directly and learn more about the issues with your vehicle, as well as try to make things right. Please contact our GM, Sammy Modica, at 281-421-3800.

Very efficient and polite to deal with great location...

5.0
by LuisChaconstrs on Dec 26, 2021

Very efficient and polite to deal with great location pricing was awesome and the service techs are vey informative

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Luischaconstrs! We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Great service wonderful people. Timely service. Couldn’t...

5.0
by vlandry2010 on Oct 23, 2021

Great service wonderful people. Timely service. Couldn’t ask for more. Love chevy!!!! See ya👍

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Vlandry2010, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

The sales Man Jhon did a great job, he was so kind with...

5.0
by Jose on Oct 13, 2021

The sales Man Jhon did a great job, he was so kind with us and patiently explaining everything

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

🥇

Scam!!!!!!!!!!!! Beware!!!!!

1.0
by They know who I am on Apr 28, 2021

I purchased a black cts 3 weeks ago at this dealership. Mark is the sales manager of this transaction. I test drove the vehicle and decided to purchase it. The bank funded the deal and the salesperson stated that the car would be cleaned up and they would call me when it's ready. Long story short Mark the sales manager stated that he sold the car to someone else and they apologized for the error. I was thinking that this was a joke since my bank sent the money to there account. Anyways they didn't do anything to make it right and tried to sell me a more expensive car. The dealership is trash and so is the staff who works there. I believe they sold the car to someone else cause they were begging to match my bank rate and which I refused. Stay away from this dealership since they post a cheap cars online and when you get there it was all a lie. ANYONE CAN CONTACT ME I HAVE ALL THE TEXTS MESSAGES AND AUDIO ON THE WHOLE TRANSACTION. I will be reporting them to the BBB and post my reviews to google and any other website to make sure this doesn't happen again to someone.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi They Know Who I Am, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We hope you are willing to give us another chance. Please reach out to us at (281) 839-2586 so we can work towards a resolution.

They are garbage!!!!!

1.3
by Kevin Oneill on Mar 30, 2021

Quote you one price then upcharge you. Leave all kinds of trash in your vehicle after repairs are made. Steering wheel had grease stains. Poor quality of work. It must start from management. This is the only way they can get away with this kind of service. Do yourself a favor and take your vehicle else where.

Customer service 1.0 Quality of repair 2.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi Kevin Oneill, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to have a better understanding about your experience. Please reach out to us at (281) 839-2586 at your earliest convenience and we will do our best to resolve this with you.

Alexx was patient and made car buying so easy! We had...

5.0
by Heather Wallace on Mar 25, 2021

Alexx was patient and made car buying so easy! We had tried several places before coming here and it was 100% the best experience over all. Now me and my wife have something dependable and something to last us for a long time! Thank you so much again!

Overall experience 5.0 Does recommend this dealer.
The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.