Right Toyota

4.6

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed
Sales
Monday
8:00am–8:00pm
Tuesday
8:00am–8:00pm
Wednesday
8:00am–8:00pm
Thursday
8:00am–8:00pm
Friday
8:00am–8:00pm
Saturday
8:00am–8:00pm
Sunday
9:00am–7:00pm

Cars on the lot

150 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Right Toyota are from Cars.com and DealerRater.com

1815 reviews

My service rep Darvin Perry was excellant.

5.0
by davej on Apr 22, 2022

My service rep Darvin Perry was excellant. Service was on time and ready in the time frame quoted.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Davej, thank you for the positive feedback, we appreciate your business. Matt W. - CR Mgr. - Right Toyota

The dealership did a great job in estimating my wait time

5.0
by dlghir on Apr 20, 2022

The dealership did a great job in estimating my wait time and the estimated cost.

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

dlghir, we do our best to be accurate and fair, thanks for the feedback. Matt W. - CR Mgr. - Right Toyota

Friendly courteous and always there to assist and explain

5.0
by Haams1 on Apr 20, 2022

Friendly courteous and always there to assist and explain specifics on services required to maintain a well running vehicle

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Haams1, fast efficient service is what you can expect from Right Honda, thank you! Matt W. - CR Mgr. - Right Toyota

Friendly and professional, but very busy.

4.0
by dlsheram on Apr 20, 2022

Friendly and professional, but very busy. This resulted in a wait for the service advisor. I had prepaid so checkout was fast and easy. That do not wash your car and the wait for the car when done was a bit long. Yes, I will use them again and would recommend them. I like my advisor, Tim very much. Unfortunately, he is not management and can not solve my complaints about wait times and no car wash.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

dlsheram, we have suspended the car wash service but will be resuming it soon, sorry for the inconvenience. Matt W. - CR Mgr. - Right Toyota

Thanks for the info on the car washes. However, you did noit address the long wait times.

Have been using this dealership for my last 4 vehicles ….

5.0
by Tropicalhebert on Apr 20, 2022

Have been using this dealership for my last 4 vehicles …. Service is excellent quick and the staff a pleasure to work with whether for service questions or a quick xx

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Tropical, thank you for being a loyal Right Toyota customer, we appreciate your business. Matt W. - CR Mgr. - Right Toyota

Don't go there, don't waste you money or time.

1.0
by customer on Mar 31, 2022

Sales man were rude and will not honor Toyota advertising. This a high pressure bate and switch. Don't go there! I had an appointment but the salesman wasn't available when I arrived. He knew what i wanted before i got there but could't honor the deal after i got there.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We're sorry you are unhappy with your experience with us, but our dealership does not use "Bait & Switch" tactics. Such tactics are unethical and a waste of time for both the customer and staff member. Right Toyota is a very successful dealer in its own right and we do not need to engage in dishonest conduct to sell cars. I'm not sure what advertising you are referring to from Toyota, however, each dealer is independently owned and all pricing is left to each dealer's individual discretion. Matt W. - CR Mgr. - Right Toyota

Do not go there.

1.0
by customer on Mar 31, 2022

Do not go there. Most dishonest sales I've see. Bate and switch. I went there, but appointment didn't matter. They don't honor the advertising by Toyota. Rude salesman.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

We're sorry you are unhappy with your experience with us, but our dealership does not use "Bait & Switch" tactics. Such tactics are unethical and a waste of time for both the customer and staff member. Right Toyota is a very successful dealer in its own right and we do not need to engage in dishonest conduct to sell cars. I'm not sure what advertising you are referring to from Toyota, however, each dealer is independently owned and all pricing is left to each dealer's individual discretion. Matt W. - CR Mgr. - Right Toyota

Let me save your life Don’t do anything in this location

1.0
by Aviv5045022035 on Mar 26, 2022

Let me save your life Don’t do anything in this location don’t buy car and don’t service your car there I have multiple mistakes that they did and they are scammers so please listen to me and don’t go there‼️‼️‼️‼️‼️‼️‼️‼️‼️

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Aviv, we're sorry you are unhappy, please let us know where we dropped the ball and what we can do to improve. Thanks. Matt W. - CR Mgr. - Right Toyota / mwinter@righttoyota.com

Excellent Service by Danie Vick, prompt service

5.0
by Carol Hunter on Mar 25, 2022

I want to compliment the great service given by your staff, specifically Daniel Vick - he is extremely knowledgeable, patient, extremely pleasant, prompt, I could go on and on....

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Carol, thank you very much for the compliments of our staff and service. Thank you for choosing Right Toyota, we appreciate your business. Matt W. - CR Mgr. - Right Toyota

Spare Key

1.0
by Patricia on Mar 21, 2022

It's been 2 months since I bought my car and they haven't gave my spare key that should've been given right when I got my car. They keep tossing me around and didn't take me seriously. Every time I talk to someone the always say different things and always have me confused about who's saying the truth or lying. Also, the lady at the front desk always have an attitude every time I come in. Sent them an email but never get a precise answer on when I'm getting my spare key. Don't get Zach Jarden as your sales person cause he's not really helpful and just want you to get out of the dealership.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

Jane, we had our mobile service come to you and provide you with the key, please update your review. Matt W. - CR Mgr. - Right Toyota

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